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  • × theme_ss:"Benutzerstudien"
  1. Heller, L.: Ergebnisse der Benutzerumfrage "Literaturverwaltung - Was ich benutze und was ich brauche", TIB/UB Hannover 2011 (2011) 0.04
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    Abstract
    Raw data set (in CSV format) of a user survey about usage and needs regarding reference management software (like Endnote, Zotero, Citavi) in germany 2011. Participants were mainly college students, librarians, and other users of reference management software.
    Footnote
    Vgl. auch: http://www.tib.uni-hannover.de/de/aktuelles/aktuell/newsdetail/article/citavi-endnote-zotero-und-co/62.html.
    Theme
    Bibliographische Software
  2. Bergman, O.; Gradovitch, N.; Bar-Ilan, J.; Beyth-Marom, R.: Folder versus tag preference in personal information management (2013) 0.04
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    Abstract
    Users' preferences for folders versus tags was studied in 2 working environments where both options were available to them. In the Gmail study, we informed 75 participants about both folder-labeling and tag-labeling, observed their storage behavior after 1 month, and asked them to estimate the proportions of different retrieval options in their behavior. In the Windows 7 study, we informed 23 participants about tags and asked them to tag all their files for 2 weeks, followed by a period of 5 weeks of free choice between the 2 methods. Their storage and retrieval habits were tested prior to the learning session and, after 7 weeks, using special classification recording software and a retrieval-habits questionnaire. A controlled retrieval task and an in-depth interview were conducted. Results of both studies show a strong preference for folders over tags for both storage and retrieval. In the minority of cases where tags were used for storage, participants typically used a single tag per information item. Moreover, when multiple classification was used for storage, it was only marginally used for retrieval. The controlled retrieval task showed lower success rates and slower retrieval speeds for tag use. Possible reasons for participants' preferences are discussed.
    Theme
    Katalogfragen allgemein
  3. Yee, M.M.: System design and cataloging meet the user : user interfaces to online public access catalogs (1991) 0.03
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    Abstract
    Current research on user interfaces to online public access catalogs is reviewed in an attempt to identify research methods and findings applicable to the design of effective user interfaces to online public access catalogs. A broad definition of user interface is employed which includes data structures, in addition to searching and indexing software. The following features of online public access catalogs are discussed: the demonstration of relationships between records, the provision of entry vocabularies, the arrangement of multiple entries on the screen, the provision of access points, the display of single records, and the division of the catalog into separate files or indexes. For each feature, user studies and other research on online public access catalogs are reviewed and those findings summarized which provide insight into user needs concerning that particular feature; issues are identified and directions for further research are suggested. Implications for cataloging codes and standards and system design are discussed
    Date
    23. 1.1999 20:46:04
  4. Kluck, M.: ¬Die Informationsanalyse im Online-Zeitalter : Befunde der Benutzerforschung zum Informationsverhalten im Internet (2004) 0.03
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    Abstract
    Die Notwendigkeit des professionellen Einsatzes von empirischen Methoden als Grundvoraussetzung für den Entwurf und die Gestaltung von Informationsdiensten, Informationsprodukten und Informationssystemen ist seit den frühen sechzigerfahren in der Informationsarbeit erkannt worden. Anfänglich wurde - ausgedrückt durch die Bezeichnung "Benutzerforschung" oder "fachliche Rezipientenforschung" -versucht, den Informationsbedarfvon unterschiedlichen Benutzergruppen (im Rahmen einer Typologie der Benutzer von Informationssystemen) zu messen und aufgrund dieser Daten zu Einschätzungen von Art, Menge, Umfang und Tiefe von Informationsbedürfnissen zu gelangen. "Benutzerforschung sollte den Lebensweg von Informationsprodukten beziehungsweise Informationsdiensten begleiten. Sie kann erste Anregungen geben, sie liefert Entscheidungshilfen im Planungsstadium und kontrolliert dann, ob, wo und wie sich der geplante Erfolg tatsächlich eingestellt hat." In den siebziger und achtziger Jahren traten dann Fragestellungen in den Vordergrund, die den allgemeinen Nutzen der Information und besonders der Strukturen und Prozesse der Informationsvermittlung empirisch zu beschreiben versuchten. Darüber hinaus wurden mit dem in den siebziger Jahren dann vollzogenen Einsatz der Informationsund Kommunikationstechnologien in den Bibliotheken und Informationsstellen Fragestellungen wichtig, die unter dem Begriff "Kommunikationsanalysen" etwa die Ansätze der Informationsbedarfsmessung mit der empirischen Analyse des Einsatzes von Informations- und Kommunikationstechnologien verbanden. Ein weiteres Einsatzfeld empirischer Untersuchungen ergab sich aus dem langsamen Entstehen eines Marktes für elektronische Informationsprodukte, wodurch sowohl empirische Marktforschungsstrategien als auch empirische Marketingansätze in die Informationsarbeit hineingetragen wurden. Schließlich traten Untersuchungen der Benutzerfreundlichkeit von Informationssystemen und ihrer Bedienbarkeit sowie dann die allgemeinen Kriterien der Softwareergonomie hinzu. Ferner werden seit den 90er Jahren durch die Nutzung des Internets als Angebotsmedium Aspekte der Kundenorientierung und Fragen der empirischen Nutzungsforschung und der Bedienungsfreundlichkeit (Usability) zunehmend wichtiger. Dementsprechend haben sich auch die Begrifflichkeiten für die Benutzerforschung in Bibliotheken gewandelt: Von Benutzung, Benutzerbedürfnisse, Benutzerforschung, Benutzerfreundlichkeit über Benutzerorientierung, Benutzerzufriedenheit, Benchmarking, Qualitätsmanagement, Bibliotheksmarketing hin zu Kundenorientierung, Kundenzufriedenheit, Service. Hinsichtlich der Internet-Angebote kamen dann Aspekte des Benutzerverhaltens und der Bedienungsfreundlichkeit der Software bzw der Benutzerschnittstellen hinzu. Allen Konzepten ist gemeinsam, dass sie im weitesten Sinne den Prozess der gesellschaftlichen Informationsvermittlung auf einer übergreifenden Ebene verstehbar machen: Aus der Sicht des Nutzers von Information, aus der Sicht manifester und latenter Informationsbedürfnisse, aus der Sicht technisch unterstützter fachlicher Informationsund Kommunikationsprozesse der Information und Dokumentation oder aus der Sicht technischer und ästhetischer Gestaltung. Diese hier grob unterschiedenen Ansätze werden nun unter dem Begriff Informationsanalyse zusammengefasst.
    Source
    Grundlagen der praktischen Information und Dokumentation. 5., völlig neu gefaßte Ausgabe. 2 Bde. Hrsg. von R. Kuhlen, Th. Seeger u. D. Strauch. Begründet von Klaus Laisiepen, Ernst Lutterbeck, Karl-Heinrich Meyer-Uhlenried. Bd.1: Handbuch zur Einführung in die Informationswissenschaft und -praxis
  5. Bank, C.: ¬Die Usability von Online-Wörterbüchern und elektronischen Sprachportalen (2012) 0.03
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    Abstract
    Die Arbeit untersucht die Usability von Online-Wörterbüchern und elektronischen Sprachportalen und soll eine Brücke zwischen der Usability von Websites hinsichtlich softwareergonomischer Normen und Konventionen und Wörterbüchern in elektronischer Form schlagen. Die einzige Usability-Methode, mit der es möglich ist, konkrete und empirisch belegte Aussagen darüber zu treffen, wie potentielle Nutzer ein Online-Wörterbuch verwenden und welche Probleme dabei festgestellt werden, ist ein Usability- Test mit realen Benutzern. Als Untersuchungsgegenstand dient das Online-Wortschatz-Informationssystem Deutsch (Owid), die Base lexicale du français (BLF) und das elektronische Lernerwörterbuch Deutsch-Italienisch (Eldit). Die Arbeit setzt sich aus vier verschiedenen empirischen Studien zusammen. Da ein Usability-Test immer nur einen Ausschnitt an Funktionalitäten aus einem gesamten System widerspiegeln kann, wurden mithilfe einer empirischen Fragebogen-Studie zunächst die für den Benutzer wichtigsten und am meisten verwendeten Funktionen eines Online-Wörterbuchs identifiziert und als Grundlage für den Test gewählt. Eine anschließende heuristische Evaluation trug potentielle Usability-Probleme der drei Online- Wörterbücher zusammen und stellte die Grundlage für die Thesenstellung des Usability-Tests dar. Der Test setzte sich aus zwei empirischen Teilen zusammen: Einem Aufgabenteil, den die Testperson für jedes der drei Online-Wörterbüchern einzeln bearbeiten und dabei die Testmethode des lauten Denkens anwenden musste und einem Post-Test- Fragebogen, der direkt nach dem Bearbeiten des jeweiligen Aufgabenkatalogs ausgefüllt wurde. Der gesamte Test wurde mit Morae, einer Software u. a. für Software- und Website- Usability-Tests, durchgeführt und ausgewertet.
    Source
    Information - Wissenschaft und Praxis. 63(2012) H.6, S.345-360
  6. Poll, R.: Informationsverhalten und Informationsbedarf der Wissenschaft : Teil 1 der Nutzungsanalyse des Systems der überregionalen Literatur- und Informationsversorgung (2004) 0.03
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    Abstract
    Die Deutsche Forschungsgemeinschaft fördert in 23 Universitätsbibliotheken (Sondersammelgebieten), 47 Spezialbibliotheken und 3 zentralen Fachbibliotheken ein System der überregionalen Literatur- und Informationsversorgung. Dieses System kooperativer umfassender Sammlung weltweit vorhandener wissenschaftlicher Literatur sollte erstmals aus der Nutzerperspektive evaluiert werden. Es sollten Form und Umfang der tatsächlichen wie der potentiellen Nutzung sowie jetzige und zukünftige Bedarfe ermittelt werden, und zwar beispielhaft in den Fächern Anglistik, Betriebswirtschaft, Biologie, Geschichte und Maschinenbau. Das Projekt wurde 2002/2003 von der Universitäts- und Landesbibliothek Münster zusammen mit infas-Institut für angewandte Sozialwissenschaft GmbH durchgeführt. Diese Veröffentlichung zeigt den ersten Teil der Ergebnisse, die das Informationsverhalten von Wissenschaftlern und Wissenschaftlerinnen in den fünf Fächern betreffen.
    Source
    Zeitschrift für Bibliothekswesen und Bibliographie. 51(2004) H.2, S.59-75
  7. Strebe, R.: Empirische Untersuchtung von emotionalen Reaktionen im Prozess der Informationsrecherche im Web (2009) 0.02
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    Abstract
    In diesem Beitrag wird eine Studie vorgestellt, die eine beobachtende Perspektive auf affektive Phänomene entlang des Websuchprozesses eröffnet. Untersuchungsgegenstände sind Art, Häufigkeit und Intensität von Gefühlsausschlägen, die Auslöser von emotionalen Reaktionen sowie der Zusammenhang zwischen Gefühlsausschlägen und bestimmten Aktionsmerkmalen. Die Websuche zeigt sich als gefühlsintensive Tätigkeit. Besonders häufige Auslöser von Gefühlsausschlägen stehen in enger Beziehung zu erwarteter Relevanz und Relevanzbewertung. Bei Auslösern von besonders intensiven emotionalen Reaktionen ist der optische Eindruck einer Webseite ein wichtiger Faktor. Weiterer Untersuchungsbedarf zeigt sich vor allem in der Frage der Rolle affektiver Vorgänge innerhalb des Relevanzkonzeptes.
    Date
    23. 3.2009 14:49:32
    Source
    Information - Wissenschaft und Praxis. 60(2009) H.2, S.75-81
  8. Wallace, P.M.: Periodical title searching in online catalogues (1997) 0.02
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    Date
    29. 7.1998 10:57:22
    Source
    Serials review. 23(1997) no.3, S.27-35
  9. Sullenger, P.: ¬A serials transaction log analysis (1997) 0.02
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    Date
    29. 7.1998 10:54:49
    Source
    Serials review. 23(1997) no.3, S.21-26
  10. Berger, F.C.; Hofstede, A.H.M. ter; Van der Weide, T.P.: Supporting query by navigation (1996) 0.02
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    Source
    Information retrieval: new systems and current research. Proceedings of the 16th Research Colloquium of the British Computer Society Information Retrieval Specialist Group, Drymen, Scotland, 22-23 Mar 94. Ed.: R. Leon
  11. Branch, J.L.: Junior high students and think alouds generating information-seeking process data using concurrent verbal protocols (2001) 0.02
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    Source
    Library and information science research. 23(2001) no.2, S.107-122
  12. Sapa, R.: Zachowania informacy jne uzytkownika OPAC w Bibliotece Jagiellonskiej (1997) 0.02
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    Abstract
    Discusses the necessity of providing new methods of research into user information retrieval behaviour. Notes that the user using the catalogue via the Internet and communicating exclusively with the computer system, disappears from the librarian's direct view. Implementing adequate software facilities in some sense broadens research prospects and improves its quality. Describes research carried out at the Jagiellonian Library, Poland, into the extent of use of OPAC retrieval facilities, throught the application of software that records all information retrieval commands
  13. Vigue-Camus, A.: Des usagers et des écrans à la Bibliothèque Publique d'Informations (1996) 0.02
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    Abstract
    Account of a limited experimental study at the Bibliothèque Publique d'Informations (BPI), the Paris multimedia public library, to establish a methodology for investigating user interactions with new technology. A wide range of materials are available at the BPI, including CD-ROMs and the Internet. Preliminary observations indicate that users do not follow the pattern dictated by the machine, but take approaches based on their own experience and skills. Setbacks are generally interpreted as defects in the software, not personla failure to master the system. Large scale qualitative abservation, using research methods from the social sciences, would establish a knowledge base for developing user skills to exploit multimedia resources more fully
    Date
    29. 1.1996 16:50:24
  14. Choo, C.W.; Detlor, B.; Turnbull, D.: Information seeking on the Web : an integrated model of browsing and searching (2000) 0.02
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    Abstract
    This paper presents findings from a study of how knowledge workers use the Web to seek external information as part of their daily work. 34 users from 7 companies took part in the study. Participants were mainly IT-specialists, managers, and research/marketing/consulting staff working in organizations that included a large utility company; a major bank, and a consulting firm. Participants answered a detailed questionnaire and were interviewed individually in order to understand their information needs and information seeking preferences. A custom-developed WebTracker software application was installed on each of their work place PCs, and participants' Web-use activities were then recorded continuously during two-week periods
    Footnote
    Die Artikel der Zeitschrift FirstMonday (http://www.firstmonday.dk) sind nur nach vorheriger Anmeldung einsehbar
  15. Yitzhaki, M.; Hammershlag, G.: Accessibility and use of information sources among computer scientists and software engineers in Israel : academy versus industry (2004) 0.02
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    Abstract
    Hypothesizing that workplace significantly affects information-seeking patterns, this study compared accessibility and use of information sources among 233 Israeli computer scientists and software engineers, employed in industry and academy, using a mail questionnaire, which yielded a usable reply rate of 33%. The two groups were found to differ significantly in age, education, seniority, and type of research they performed (basic vs. applied). Printed textbooks, professional journals, and oral discussions with colleagues or experts in the organization were common to both groups, topping almost all lists of accessibility and use. For most information sources, however, the two groups differed significantly and consistently. Printed professional journals as weIl as printed and electronic conference or meeting papers were consistently more accessible and more often used by the academy group, while the industry group reported greater access to and more frequent use of electronic textbooks and trade or promotional literature. In regard to handbooks and standards, in-house technical reports (printed), government technical reports (Internet), librarians and technical specialists (Internet), and oral discussions with supervisors, no significant differences in accessibility were found, but their use by the industry group was much higher. In both groups, accessibility was only partly related to use, and more so among the academy than the industry group.
    Date
    3. 7.2004 15:28:29
  16. Miralpeix, C.: Children's catalogues : a comparative study of catalogue use in two children's libraries (1994) 0.02
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    Source
    International cataloguing and bibliographic control. 23(1994) no.3, S.43-46
  17. Wilson, T.D.: Exploring models of information behaviour : the 'uncertainty' project (1999) 0.01
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    Date
    23. 3.2002 9:29:18
  18. Agosto, D.E.: Bounded rationality and satisficing in young people's Web-based decision making (2002) 0.01
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    Abstract
    This study investigated Simon's behavioral decisionmaking theories of bounded rationality and satisficing in relation to young people's decision making in the World Wide Web, and considered the role of personal preferences in Web-based decisions. It employed a qualitative research methodology involving group interviews with 22 adolescent females. Data analysis took the form of iterative pattern coding using QSR NUD*IST Vivo qualitative data analysis software. Data analysis revealed that the study participants did operate within the limits of bounded rationality. These limits took the form of time constraints, information overload, and physical constraints. Data analysis also uncovered two major satisficing behaviors-reduction and termination. Personal preference was found to play a major role in Web site evaluation in the areas of graphic/multimedia and subject content preferences. This study has related implications for Web site designers and for adult intermediaries who work with young people and the Web
  19. Stokmans, M.; Oomens, A.: Meer grasduinen door genreplaatsing? : genre- of alfabetische plaatsing: onderzoek naar verschillen in gebruikersgedrag (1997) 0.01
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    Source
    BibliotheekBlad. 1(1997) no.21, S.22-23
  20. Hsieh-Yee, I.: Research on Web-search behavior (2001) 0.01
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    Date
    30.12.2008 12:51:23
    Source
    Library and information science research. 23(2001) no.2, S.167-185

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