-
Poll, R.: Informationsverhalten und Informationsbedarf der Wissenschaft : Teil 1 der Nutzungsanalyse des Systems der überregionalen Literatur- und Informationsversorgung (2004)
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- Abstract
- Die Deutsche Forschungsgemeinschaft fördert in 23 Universitätsbibliotheken (Sondersammelgebieten), 47 Spezialbibliotheken und 3 zentralen Fachbibliotheken ein System der überregionalen Literatur- und Informationsversorgung. Dieses System kooperativer umfassender Sammlung weltweit vorhandener wissenschaftlicher Literatur sollte erstmals aus der Nutzerperspektive evaluiert werden. Es sollten Form und Umfang der tatsächlichen wie der potentiellen Nutzung sowie jetzige und zukünftige Bedarfe ermittelt werden, und zwar beispielhaft in den Fächern Anglistik, Betriebswirtschaft, Biologie, Geschichte und Maschinenbau. Das Projekt wurde 2002/2003 von der Universitäts- und Landesbibliothek Münster zusammen mit infas-Institut für angewandte Sozialwissenschaft GmbH durchgeführt. Diese Veröffentlichung zeigt den ersten Teil der Ergebnisse, die das Informationsverhalten von Wissenschaftlern und Wissenschaftlerinnen in den fünf Fächern betreffen.
- Source
- Zeitschrift für Bibliothekswesen und Bibliographie. 51(2004) H.2, S.59-75
-
Strebe, R.: Empirische Untersuchtung von emotionalen Reaktionen im Prozess der Informationsrecherche im Web (2009)
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- Abstract
- In diesem Beitrag wird eine Studie vorgestellt, die eine beobachtende Perspektive auf affektive Phänomene entlang des Websuchprozesses eröffnet. Untersuchungsgegenstände sind Art, Häufigkeit und Intensität von Gefühlsausschlägen, die Auslöser von emotionalen Reaktionen sowie der Zusammenhang zwischen Gefühlsausschlägen und bestimmten Aktionsmerkmalen. Die Websuche zeigt sich als gefühlsintensive Tätigkeit. Besonders häufige Auslöser von Gefühlsausschlägen stehen in enger Beziehung zu erwarteter Relevanz und Relevanzbewertung. Bei Auslösern von besonders intensiven emotionalen Reaktionen ist der optische Eindruck einer Webseite ein wichtiger Faktor. Weiterer Untersuchungsbedarf zeigt sich vor allem in der Frage der Rolle affektiver Vorgänge innerhalb des Relevanzkonzeptes.
- Date
- 23. 3.2009 14:49:32
- Source
- Information - Wissenschaft und Praxis. 60(2009) H.2, S.75-81
-
Berger, F.C.; Hofstede, A.H.M. ter; Van der Weide, T.P.: Supporting query by navigation (1996)
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- Abstract
- Describes the technique used to study hypertext systems from a very general point of view, focus on monitoring searchers' behaviour, predict the estimation of the ultimate goals of the searchers, and estimate the searchers' determination to find these goals. The components are combined via a Markov chain approach so as to study information retrieval in general and hypertext (hypermedia) in particular. Demonstrates how these estimations can be used to assist searchers during their searching process and presents the derivation of a relevance function for documents, based on these estimations
- Source
- Information retrieval: new systems and current research. Proceedings of the 16th Research Colloquium of the British Computer Society Information Retrieval Specialist Group, Drymen, Scotland, 22-23 Mar 94. Ed.: R. Leon
-
Miralpeix, C.: Children's catalogues : a comparative study of catalogue use in two children's libraries (1994)
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- Source
- International cataloguing and bibliographic control. 23(1994) no.3, S.43-46
-
Wallace, P.M.: Periodical title searching in online catalogues (1997)
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- Abstract
- Reports on a dramatic shift from subject to periodical title searching at Colorado University Libraries. States possible reasons for the change, examines problems encountered by users with searching the periodical title index and suggests how this change in online catalogue searching may affect future catalogue design and bibliographic instruction
- Date
- 29. 7.1998 10:57:22
- Source
- Serials review. 23(1997) no.3, S.27-35
-
Yee, M.M.: System design and cataloging meet the user : user interfaces to online public access catalogs (1991)
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- Abstract
- Current research on user interfaces to online public access catalogs is reviewed in an attempt to identify research methods and findings applicable to the design of effective user interfaces to online public access catalogs. A broad definition of user interface is employed which includes data structures, in addition to searching and indexing software. The following features of online public access catalogs are discussed: the demonstration of relationships between records, the provision of entry vocabularies, the arrangement of multiple entries on the screen, the provision of access points, the display of single records, and the division of the catalog into separate files or indexes. For each feature, user studies and other research on online public access catalogs are reviewed and those findings summarized which provide insight into user needs concerning that particular feature; issues are identified and directions for further research are suggested. Implications for cataloging codes and standards and system design are discussed
- Date
- 23. 1.1999 20:46:04
-
Stokmans, M.; Oomens, A.: Meer grasduinen door genreplaatsing? : genre- of alfabetische plaatsing: onderzoek naar verschillen in gebruikersgedrag (1997)
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- Abstract
- As part of her doctoral dissertation at Brabant Catholic University in the Netherlands A. Oomens recently held a survey to determine the relative merits of author and subject arrangements for non fiction collections. Although users browsing through the collections were more likely to find material of interest via a subject arrangement, those looking for a particular title were best served by an author arrangement. All users interviewed preferred the arrangement with which they were familiar
- Footnote
- Übers. d. Titels: Subject arrangement assists browsing?: subject versus alphabetical arrangement: a study in differences in user behavious
- Source
- BibliotheekBlad. 1(1997) no.21, S.22-23
-
Branch, J.L.: Junior high students and think alouds generating information-seeking process data using concurrent verbal protocols (2001)
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- Source
- Library and information science research. 23(2001) no.2, S.107-122
-
Sullenger, P.: ¬A serials transaction log analysis (1997)
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- Abstract
- A transaction log analysis of searches for serials looks at how users go about their searching (by title, subject, or keyword) and what problems they encounter, and then examines the results of those searches. Explores ways in which serials records could be improved to enhance retrieval
- Source
- Serials review. 23(1997) no.3, S.21-26
-
Hsieh-Yee, I.: Research on Web-search behavior (2001)
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- Abstract
- This article reviews studies, conducted between 1995 and 2000, on Web search behavior. These studies reported on children as well as on adults. Most of the studies on children described their interaction with the Web. Research on adult searchers focused on describing search patterns, and many studies investigated effects of selected factors on search behavior, including information organization and presentation, type of search task, Web experience, cognitive abilities, and affective states. What distinguishes the research on adult searchers is the use of multiple data-gathering methods. The research on Web search behavior reflects researchers' commitment to examine users in their information environment and exhibits rigor in design and data analysis. However, many studies lack external validity. Implications of this body of research are discussed.
- Date
- 30.12.2008 12:51:23
- Source
- Library and information science research. 23(2001) no.2, S.167-185
-
Kluck, M.: ¬Die Informationsanalyse im Online-Zeitalter : Befunde der Benutzerforschung zum Informationsverhalten im Internet (2004)
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- Abstract
- Die Notwendigkeit des professionellen Einsatzes von empirischen Methoden als Grundvoraussetzung für den Entwurf und die Gestaltung von Informationsdiensten, Informationsprodukten und Informationssystemen ist seit den frühen sechzigerfahren in der Informationsarbeit erkannt worden. Anfänglich wurde - ausgedrückt durch die Bezeichnung "Benutzerforschung" oder "fachliche Rezipientenforschung" -versucht, den Informationsbedarfvon unterschiedlichen Benutzergruppen (im Rahmen einer Typologie der Benutzer von Informationssystemen) zu messen und aufgrund dieser Daten zu Einschätzungen von Art, Menge, Umfang und Tiefe von Informationsbedürfnissen zu gelangen. "Benutzerforschung sollte den Lebensweg von Informationsprodukten beziehungsweise Informationsdiensten begleiten. Sie kann erste Anregungen geben, sie liefert Entscheidungshilfen im Planungsstadium und kontrolliert dann, ob, wo und wie sich der geplante Erfolg tatsächlich eingestellt hat." In den siebziger und achtziger Jahren traten dann Fragestellungen in den Vordergrund, die den allgemeinen Nutzen der Information und besonders der Strukturen und Prozesse der Informationsvermittlung empirisch zu beschreiben versuchten. Darüber hinaus wurden mit dem in den siebziger Jahren dann vollzogenen Einsatz der Informationsund Kommunikationstechnologien in den Bibliotheken und Informationsstellen Fragestellungen wichtig, die unter dem Begriff "Kommunikationsanalysen" etwa die Ansätze der Informationsbedarfsmessung mit der empirischen Analyse des Einsatzes von Informations- und Kommunikationstechnologien verbanden. Ein weiteres Einsatzfeld empirischer Untersuchungen ergab sich aus dem langsamen Entstehen eines Marktes für elektronische Informationsprodukte, wodurch sowohl empirische Marktforschungsstrategien als auch empirische Marketingansätze in die Informationsarbeit hineingetragen wurden. Schließlich traten Untersuchungen der Benutzerfreundlichkeit von Informationssystemen und ihrer Bedienbarkeit sowie dann die allgemeinen Kriterien der Softwareergonomie hinzu. Ferner werden seit den 90er Jahren durch die Nutzung des Internets als Angebotsmedium Aspekte der Kundenorientierung und Fragen der empirischen Nutzungsforschung und der Bedienungsfreundlichkeit (Usability) zunehmend wichtiger. Dementsprechend haben sich auch die Begrifflichkeiten für die Benutzerforschung in Bibliotheken gewandelt: Von Benutzung, Benutzerbedürfnisse, Benutzerforschung, Benutzerfreundlichkeit über Benutzerorientierung, Benutzerzufriedenheit, Benchmarking, Qualitätsmanagement, Bibliotheksmarketing hin zu Kundenorientierung, Kundenzufriedenheit, Service. Hinsichtlich der Internet-Angebote kamen dann Aspekte des Benutzerverhaltens und der Bedienungsfreundlichkeit der Software bzw der Benutzerschnittstellen hinzu. Allen Konzepten ist gemeinsam, dass sie im weitesten Sinne den Prozess der gesellschaftlichen Informationsvermittlung auf einer übergreifenden Ebene verstehbar machen: Aus der Sicht des Nutzers von Information, aus der Sicht manifester und latenter Informationsbedürfnisse, aus der Sicht technisch unterstützter fachlicher Informationsund Kommunikationsprozesse der Information und Dokumentation oder aus der Sicht technischer und ästhetischer Gestaltung. Diese hier grob unterschiedenen Ansätze werden nun unter dem Begriff Informationsanalyse zusammengefasst.
- Source
- Grundlagen der praktischen Information und Dokumentation. 5., völlig neu gefaßte Ausgabe. 2 Bde. Hrsg. von R. Kuhlen, Th. Seeger u. D. Strauch. Begründet von Klaus Laisiepen, Ernst Lutterbeck, Karl-Heinrich Meyer-Uhlenried. Bd.1: Handbuch zur Einführung in die Informationswissenschaft und -praxis
-
Bergman, O.; Gradovitch, N.; Bar-Ilan, J.; Beyth-Marom, R.: Folder versus tag preference in personal information management (2013)
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- Abstract
- Users' preferences for folders versus tags was studied in 2 working environments where both options were available to them. In the Gmail study, we informed 75 participants about both folder-labeling and tag-labeling, observed their storage behavior after 1 month, and asked them to estimate the proportions of different retrieval options in their behavior. In the Windows 7 study, we informed 23 participants about tags and asked them to tag all their files for 2 weeks, followed by a period of 5 weeks of free choice between the 2 methods. Their storage and retrieval habits were tested prior to the learning session and, after 7 weeks, using special classification recording software and a retrieval-habits questionnaire. A controlled retrieval task and an in-depth interview were conducted. Results of both studies show a strong preference for folders over tags for both storage and retrieval. In the minority of cases where tags were used for storage, participants typically used a single tag per information item. Moreover, when multiple classification was used for storage, it was only marginally used for retrieval. The controlled retrieval task showed lower success rates and slower retrieval speeds for tag use. Possible reasons for participants' preferences are discussed.
-
Bilal, D.: Children's use of the Yahooligans! Web search engine : III. Cognitive and physical behaviors on fully self-generated search tasks (2002)
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- Abstract
- Bilal, in this third part of her Yahooligans! study looks at children's performance with self-generated search tasks, as compared to previously assigned search tasks looking for differences in success, cognitive behavior, physical behavior, and task preference. Lotus ScreenCam was used to record interactions and post search interviews to record impressions. The subjects, the same 22 seventh grade children in the previous studies, generated topics of interest that were mediated with the researcher into more specific topics where necessary. Fifteen usable sessions form the basis of the study. Eleven children were successful in finding information, a rate of 73% compared to 69% in assigned research questions, and 50% in assigned fact-finding questions. Eighty-seven percent began using one or two keyword searches. Spelling was a problem. Successful children made fewer keyword searches and the number of search moves averaged 5.5 as compared to 2.4 on the research oriented task and 3.49 on the factual. Backtracking and looping were common. The self-generated task was preferred by 47% of the subjects.
- Date
- 21. 7.2006 11:31:23
-
Wildemuth, B.M.; O'Neill, A.L.: Katalogrecherche nach bekannten Vorlagen : empirische Überlegungen zu nutzerorientierten Nachweisinstrumenten (1996)
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- Abstract
- Traditionally, catalogue records have contained a complete description of the item to ensure retrieval by a wide variety of approaches. An alternative approach, user centered design, requires a study of user behaviour and cognition related to interaction with the catalogue to determine inform design decisions. To support known item searching, it is necessary to users' conceptions of the item being sought, what the users know about them, and which pieces of known information are viewed by the users as most appropriate for inclusion in a search. Reports results of a pilot study, at the Davis Library, North Caroline University at Chapel Hill, in which 103 catalogue users described 386 searches and any written information known by the searchers was photocopied. Searchers generally knew the title, publication date, and page numbers (particular for periodical articles). Results indicated that this approach to catalogue design was feasible and valid, and provided a preliminary picture of nkown item searching in 1 library's catalogue
- Footnote
- Vgl. auch Original in: College and research libraries 56(1995) no.3, S.265-281
- Source
- Zeitschrift für Bibliothekswesen und Bibliographie. 43(1996) H.1, S.23-45
-
Solomon, P.: Children, technology, and instruction : a case study of elementary school children using an online public access catalog (OPAC) (1994)
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- Abstract
- Reports on a study at an elementary school in Washington, DC examining pupils' use of an OPAC. Presents this within the overall instructional environment of the school in order to open a window on the broader interaction of children, technology, curriculum, instruction and learning. Explains the methodology used in the study, the findings of the study, and notes a number of conclusions. Focuses in particular on the patterns of success and failure of children's use of the OPAC, their search strategies and the nature of their interaction with the OPAC
- Source
- School library media quarterly. 23(1994) no.1, S.43-51
-
Cooper, L.: ¬The retreival of information in an elementary school library media center : an alternative method of classification in the Common School Library, Amherst, Massachusetts (1997)
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- Abstract
- Discusses the problems encountered by elementary school children in retrieving information from catalogues, either traditional card catalogues or OPACs. Describes an alternative system of classification using colours and symbols that was developed in The Common School of Amherst, Mass. The case study found that children do have the ability to use a classification scheme that is keyed to their developmental level and that employs both colours and symbols to facilitate their search efforts
- Date
- 23. 5.1996 21:08:36
-
Heller, L.: Ergebnisse der Benutzerumfrage "Literaturverwaltung - Was ich benutze und was ich brauche", TIB/UB Hannover 2011 (2011)
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- Abstract
- Raw data set (in CSV format) of a user survey about usage and needs regarding reference management software (like Endnote, Zotero, Citavi) in germany 2011. Participants were mainly college students, librarians, and other users of reference management software.
- Footnote
- Vgl. auch: http://www.tib.uni-hannover.de/de/aktuelles/aktuell/newsdetail/article/citavi-endnote-zotero-und-co/62.html.
- Theme
- Bibliographische Software
-
Pasanen-Tuomainen, I.: Monitoring online catalogues in the Nordic technological university libraries (1992)
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- Abstract
- NORDINFO financed project to evaluate OPACs from the end user's viewpoint began in Aug 91 and was aimed at discovering how different types of users carry out searches; how the different methods of describing a publication's contact are used; and evaluating how title, thesauri words and free text are combined in searching using the transaction log analysis method over a 6 week period. The results show that not even menus give enough guidance to an occasional user; free text searching was the most popular method; scan commands proved not popular. The number of searches retrieving no-references was similar in all libraries, while libraries differed in the truncated search terms. Multilingualism was a serious problem in all the online catalogues. Lists recommended improvements
- Source
- Nordinfo Nytt. 1992, no.4, S.23-27
-
Joinson, A.; Banyard, P.: Psychological aspects of information seeking on the Internet (2002)
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- Abstract
- Two studies are presented that investigate information seeking behaviour on the Internet. In study one, soccer fans' information seeking on the World Wide Web is investigated. In study two, access rates to a cancer information Web site are analysed. It is tentatively argued that there is a tendency for people to access information more commonly avoided in "real life", although in the case of football fans, the tendency to "bask in reflected glory" remains when online, while cutting off reflected failure is minimised. Implications for understanding and researching psychological processes of Web browsing behaviour are discussed.
- Date
- 20. 1.2007 19:17:23
-
Huang, M.-h.: Error analysis of end users in online searching (1995)
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- Abstract
- Uses an information processing approach to analyse the behaviour of end users in searching online bibliographic databases, with particular emphasis on errors made. Following instruction in online searching, 41 students and 3 faculty end users conducted 79 subject searches. Analysis of search transcripts identified 119 reasons for errors. Errors occured most frequently in connection with functions, moves, and elements of 'create and develop sets' and 'display and print records'. Surprisingly, the results do not indicate that end users make errors less frequently as they gain more experience and practice, although syntax-related errors do decrease with time
- Date
- 13. 5.1996 21:43:23
