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Healey, P.D.: Chicken Little at the reference desk : the myth of librarian liability (1995)
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Moore, A.: As I sit studying : WWW-based reference services (1998)
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Broady, J.E.: Costing of bibliographic services (1997)
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- 9. 2.1997 18:44:22
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Koopmans, N.I.: What's your question? : The need for research information from the perspective of different user groups (2002)
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Hattendorf, L.C.: ¬The art of reference collection development (1989)
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Jordan, J.; Brintle, L.: Coalition for communication : developing a public communication system (1993)
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Lowenthal, R.A.: Preliminary indications of the relationship between reference morale and performance (1990)
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Metz, A.: Community service : a bibliography (1996)
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Information brokers and reference services (1989)
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- Reference librarian; no.22
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Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994)
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Grundner, T.M.: ¬The NPTN and the Cleveland Free-Net Community Computer System (1990)
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Basch, R.: Electronic information delivery : ensuring quality and value (1995)
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Berleant, D.; Berghel, H.: Customizing information : pt.1: getting what we need, when we need it (1994)
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Orna, E.: Information strategy in practice (2004.)
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30. 6.2005 20:52:22
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Curzon, S.C.: Managing the interview (1995)
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- Footnote
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International yearbook of library and information management : 2001/2002 information services in an electronic environment (2001)
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Kumar, S.: From reference service to information retrieval (1992)
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Griffiths, R.: Health information (1993)
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- Information technology and public policy. 12(1993) no.1, S.29-31
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Gurstein, M.: Community informatics : enabling communities with information and communication technologies (2000)
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Crawford, J.: Evaluation of library and information services (1996)
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- Date
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