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Wendling, W.: ¬Die stumme Information allein genügt nicht : die Bedeutung der Auskunft und Beratung im Kommunikationsdienst (1971)
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Rudolph, K.: Bewertungsmethoden für den Auskunftsdienst : kritische Sichtung der Beiträge in der deutschen und englischen Fachliteratur sowie Vorschläge zur Vereinheitlichung der Erhebungsmethoden in Öffentlichen Bibliotheken der Bundesrepublik Deutschland (1975)
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Thun, H.-P.: ¬Der Informationsdienst der Öffentlichen Bibliothek (1971)
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Informationszentrum Öffentliche Bibliothek I (1971)
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- Footnote
- Darin: Thun, H.-P.: Der Informationsdienst der Öffentlichen Bibliothek, S.3-74
-
Reppenhagen, K.: Benutzerschulung im Informationsdienst : Darstellung der Formen in der Benutzerschulung sowie Entwicklung eines Schulungsbeispiels für erwachsene Benutzer Öffentlicher Bibliotheken (1977)
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Degligdisch, J.: ¬Der Kommunikationsprozeß im Auskunftsdienst (1976)
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Informationszentrum Öffentliche Bibliothek II : Fortbildungsseminar der Arbeitsstelle für das Büchereiwesen, 1971 (1973)
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- Footnote
- Darin dt. Übersetzung der englischen 'Standards for reference service in public libraries', S.81-
-
Böhm, E.: Publikumsverkehr in der Bibliothek : Empfehlungen für das Kontaktverhalten zwischen Bibliothekar und Benutzer in der Bibliothek (1975/76)
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Thun, H.-P.: "At your fingertip"? : Auskunfts- und Informationsdienst bei uns noch Entwicklungsland (1970)
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- Source
- Bücherei und Bildung. 22(1970), S.63-71
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Call, K.: Auskunftsinterview und Auskunftsprotokoll (1974)
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- Series
- Schriftenreihe der Bibliothekar-Lehrinstitute, Reihe A: Examensarbeiten; H.19
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Materialien zum Informationsdienst I : Informationsfragen aus der Stadtbibliothek Duisburg (1972)
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Frasch, G.: ¬Der fragende Bibliotheksbenutzer : Auskunftsdienst als Öffentlichkeitsarbeit in Klein- und Mittelstädten (1976)
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Kugel, N.: Theorie und Praxis des Auskunftsinterviews (1978)
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- Series
- Schriftenreihe der Bibliothekar-Lehrinstitute: Reihe A; H.34
-
Cremer, M.: Öffentliche Bücherei - ein Informationszentrum? (1970)
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- Source
- Zukunftsaufgaben öffentlicher Bibliotheken. Festschrift zum 125-jährigen Bestehen der Stadtbücherei Frankfurt a.M
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Thun, H.-P.: "Auskunftsdienst" : eine Kommission der Arbeitsstelle für das Bibliothekswesen (1976)
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Bunzel, A.: Organisation des Informationsdienstes : Darstellung der Hauptprobleme anhand in- und ausländischer Fachbeiträge sowie vergleichende Untersuchung in drei Öffentlichen Bibliotheken (1977)
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Striegel, A.: Kommunikationsbarrieren im Auskunftsdienst : Vorstellungen in der bibliothekarischen Fachliteratur und Empfehlungen für den Auskunftsdienst in Öffentlichen Bibliotheken (1979)
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Henning, W.: ¬Der Auskunftsprozeß : Kurzfassung (1978)
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König, E.: Nationale und internationale Standards und Empfehlungen für den Informationsdienst : Bestandsaufnahme und Vergleich im Hinblick auf künftige Planungen und Konzeptionen für Öffentliche Bibliotheken in der Bundesrepublik Deutschland (1979)
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Information for the community (1976)
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