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Thun, H.-P.: "At your fingertip"? : Auskunfts- und Informationsdienst bei uns noch Entwicklungsland (1970)
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- Bücherei und Bildung. 22(1970), S.63-71
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Whittaker, K.: Towards a theory for reference and information service (1977)
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- Journal of librarianship. 9(1977), S.49-63
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Biddiscombe, R.: CD-ROM and the reference librarian (1997)
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Pipp, E.: CD-ROM-Datenbanken im LAN der Universität Innsbruck : technische und lizenzrechtliche Probleme für den Systemoperator (2000)
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- Date
- 22. 7.2000 16:36:09
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- A
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- S.63-70
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- a
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Abel, A.: Critical success factors for fee-based information services (1995)
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- 0-900458-63-1
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Rosen, J.; Dickstein, R.; Greenfield, L.: Using the World Wide Web at the reference desk (1998)
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- Encyclopedia of library and information science. Vol.63, [=Suppl.26]
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- a
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New directions in information behaviour (2011)
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- Editor
- Spink, A. u.J. Heinström
- Footnote
- Rez. in: JASIST 63(2012) no.12, S.2557-2558 (Heidi Julien)
-
Looking for information : a survey on research on information seeking, needs, and behavior (2012)
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- Footnote
- Rez. in: JASIST 63(2012) no.12, S.2557-2558 (Heidi Julien)
-
Karp, R.S.; Horne, P.L.: Library services to traditionally underserved groups : an annotated bibliography (1996)
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- Abstract
- Library literature in the last few years has begun to reflect librarians' experience with serving hitherto unserved populations in a variety of library settings. Presents a bibliography which selects some useful material for guidance in developing or upgrading services to users with special needs. The bibliography is in alphabetical order by author and has a subject index at the end
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- Reference librarian. 1996, no.53, S.63-96
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- a
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Robertson, G.G.: Legal research and the democratic process (1993)
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- Abstract
- Public and academic reference librarians play a vital role in the informational needs of a democratic society. The importance of law and government to daily life negates the philosophy of legal bibliography solely for special librarians. Traditional views have stifled the intellectual growth of non law librarians. Outlining the significance of legal reference resources to the democratic process attempts to raise the consciousness of non law librarians untutored in their use. The interest and support of public and academic reference librarians is needed to encourage administrators to provide staff development to close this informational gap
- Source
- Reference librarian. 1993, no.40, S.63-71
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- a
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Orgren, C.F.: Cooperative reference service (1994)
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- Reference librarian. 1994, no.43, S.63-70
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Mason, M.G.: Reference revolutions (1998)
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- Source
- Journal of library administration. 25(1998) nos.2/3, S.55-63
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- a
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Keßler, C.; Schweitzer, R.: Suchen, was Google nicht findet : Wie sollte ein Recherche-Portal für Oberstufenschüler aussehen? Eine Umfrage gibt Aufschluss (2011)
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- BuB. 63(2011) H.7/8, S.539-544
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Anderson, C.L.; Hauptman, R.: Technology and information services : challenges for the 1990's (1993)
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- Footnote
- Rez. in: Library software review 13(1994) no.1, S.63 (D. Canning)
-
Serenko, A.; Detlor, B.; Julien, H.; Booker, L.D.: ¬A model of student learning outcomes of information literacy instruction in a business school (2012)
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- Abstract
- This study presents and tests a research model of the outcomes of information literacy instruction (ILI) given to undergraduate business students. This model is based on expectation disconfirmation theory and insights garnered from a recent qualitative investigation of student learning outcomes from ILI given at three business schools. The model was tested through a web survey administered to 372 students. The model represents psychological, behavioral, and benefit outcomes as second-order molecular constructs. Results from a partial least squares (PLS) analysis reveal that expectation disconfirmation influences perceived quality and student satisfaction. These in turn affect student psychological outcomes. Further, psychological outcomes influence student behaviors, which in turn affect benefit outcomes. Based on the study's findings, several recommendations are made.
- Source
- Journal of the American Society for Information Science and Technology. 63(2012) no.4, S.671-686
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- a
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Bodoff, D.; Raban, D.: User models as revealed in web-based research services (2012)
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- Abstract
- The user-centered approach to information retrieval emphasizes the importance of a user model in determining what information will be most useful to a particular user, given their context. Mediated search provides an opportunity to elaborate on this idea, as an intermediary's elicitations reveal what aspects of the user model they think are worth inquiring about. However, empirical evidence is divided over whether intermediaries actually work to develop a broadly conceived user model. Our research revisits the issue in a web research services setting, whose characteristics are expected to result in more thorough user modeling on the part of intermediaries. Our empirical study confirms that intermediaries engage in rich user modeling. While intermediaries behave differently across settings, our interpretation is that the underlying user model characteristics that intermediaries inquire about in our setting are applicable to other settings as well.
- Source
- Journal of the American Society for Information Science and Technology. 63(2012) no.3, S.584-599
- Type
- a
-
Booker, L.D.; Detlor, B.; Serenko, A.: Factors affecting the adoption of online library resources by business students (2012)
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- Abstract
- The overall goal of this study is to explain how information literacy instruction (ILI) influences the adoption of online library resources (OLR) by business students. A theoretical model was developed that integrates research on ILI outcomes and technology adoption. To test this model, a web-based survey, which included both closed and open-ended questions, was administered to 337 business students. Findings indicate that the ILI received by students is beneficial in the initial or early stages of OLR use; however, students quickly reach a saturation point where more instruction contributes little, if anything, to the final outcome, such as reduced OLR anxiety and increased OLR self-efficacy. Rather, it is the independent, continuous use of OLR after receiving initial, formal ILI that creates continued positive effects. Importantly, OLR self-efficacy and anxiety were found to be important antecedents to OLR adoption. OLR anxiety also partially mediates the relationship between self-efficacy and perceived ease of use. Implications for theory and practice are discussed.
- Source
- Journal of the American Society for Information Science and Technology. 63(2012) no.12, S.2503-2520
- Type
- a
-
Niu, X.; Hemminger, B.M.: ¬A study of factors that affect the information-seeking behavior of academic scientists (2012)
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- Abstract
- In an effort to understand how academic scientists seek information relevant to their research in today's environment of ubiquitous electronic access, a correlation framework is built and regression analysis is applied to the survey results from 2,063 academic researchers in natural science, engineering, and medical science at five research universities in the United States. Previous work has reported descriptive statistics about these scientists' information-seeking behavior. This study extends that work to examine relationships between scientists' information-seeking behaviors and their personal and environmental factors. Several regression models, including the Poisson model, the logit model, and the ordered logit model, are built to interpret the correlation among scientists' behaviors. In addition, exploratory factor analysis is used for data reduction. Overall, many factors were found to affect the specific information-seeking behaviors of scientists, including demographic, psychological, role-related, and environmental factors. Of the factors having an effect, academic position was the most important determinant of information behavior.
- Source
- Journal of the American Society for Information Science and Technology. 63(2012) no.2, S.336-353
- Type
- a
-
Gross, M.; Latham, D.: What's skill got to do with it? : information literacy skills and self-views of ability among first-year college students (2012)
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- Abstract
- This study replicates a previous study based on work in psychology, which demonstrates that students who score as below proficient in information literacy (IL) skills have a miscalibrated self-view of their ability. Simply stated, these students tend to believe that they have above-average IL skills, when, in fact, an objective test of their ability indicates that they are below-proficient in terms of their actual skills. This investigation was part of an Institute of Museum and Library Services-funded project and includes demographic data about participants, their scores on an objective test of their information literacy skills, and self-estimates of their ability. Findings support previous research that indicates many students come to college without proficient IL skills, that students with below-proficient IL skills have inflated views of their ability, and that this miscalibration can also be expressed by students who test as proficient. Implications for research and practice are discussed.
- Source
- Journal of the American Society for Information Science and Technology. 63(2012) no.3, S.574-583
- Type
- a
-
Prabha, C.; Connaway, L.S.; Olszewski, L.; Jenkins, L.R.: What is enough? : satisficing information needs (2007)
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- Abstract
- Purpose - This paper seeks to understand how users know when to stop searching for more information when the information space is so saturated that there is no certainty that the relevant information has been identified. Design/methodology/approach - Faculty, undergraduate and graduate students participated in focus group interviews to investigate what leads them to satisfice their information needs. Findings - Academic library users describe both qualitative and quantitative criteria, which lead them to make rational choices determining when "enough" information satisfices their need. The situational context of both the participants' specific information need and their role in academic society affects every stage of their search - from the selection of the first resource, to ongoing search strategies, to decisions on how much information is enough. Originality/value - These findings broaden the scope of earlier user research, which tends to focus on the more static views of habitual information-seeking and -searching behavior, by applying theoretical frameworks for a richer understanding of the users' experiences.
- Source
- Journal of documentation. 63(2007) no.1, S.74-89
- Type
- a
