Search (2 results, page 1 of 1)

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Abstract

The emergence of general audience digital libraries (GADLs) defines a context that represents a hybrid of both "traditional" IR, using primarily bibliographic resources provided by database vendors, and "popular" IR, exemplified by public search systems available on the World Wide Web. Findings of a study investigating end-user searching and response to a GADL are reported. Data collected from a Web-based end-user survey and data logs of resource usage for a Web-based GADL were analyzed for user characteristics, patterns of access and use, and user feedback. Cross-tabulations using respondent demographics revealed several key differences in how the system was used and valued by users of different age groups. Older users valued the service more than younger users and engaged in different searching and viewing behaviors. The GADL more closely resembles traditional retrieval systems in terms of content and purpose of use, but is more similar to popular IR systems in terms of user behavior and accessibility. A model that defines the dual context of the GADL environment is derived from the data analysis and existing IR models in general and other specific contexts. The authors demonstrate the distinguishing characteristics of this IR context, and discuss implications for the development and evaluation of future GADLs to accommodate a variety of user needs and expectations.

Footnote

Beitrag in einem Themenheft: "Issues of context in information retrieval (IR)"

Source

Information processing and management. 38(2002) no.5, S.627-648

Type

a

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Abstract

In this issue Xie and Wolfram study the Wisconsin state digital library BadgerLink to determine the organizational factors that lead to different use requirements and the degree to which these are met, as well as impact on physical libraries. To this end, usage data from EBSCOhost and ProQuest logs for BadgerLink were analyzed, 313 Wisconsin libraries of all types were surveyed (76% response rate), and analyzed along with 81 responses to a voluntary web survey of end users. Heaviest users were K-12 schools and institutions of higher education. Heaviest use sites were the two largest state universities and the state's largest public library. Small libraries were infrequent users. Web survey respondents were mature working professionals. Sixty percent searched for specific information, but 46% reported browsing in subject areas. Libraries with dedicated Internet access reported more frequent usage than those with dial-up connection. Those who accessed from libraries reported more frequent use than those at work or at home. Libraries that trained end users reported more use, but the majority of the web survey respondents reported themselves as self-taught. Logs confirm reported subject interests. Three surrogates were requested for every full text document but full text availability is reported as the reason for use by 30% of users. Availability has led to the cancellation of subscriptions in many libraries that are important promoters of the service. A model will need to include interactions based upon the influence of each involved participant on the others. It will also need to include the extension of the activities of one participant to other participant organizations and the communication among these organizations.

Source

Journal of the American Society for Information Science and technology. 53(2002) no.13, S.1085-1097

Type

a