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Everett, J.H.: Independent information professionals and the question of malpractice liabiblity (1989)
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- Source
- Online. 13(1989) May, S.65-70
- Type
- a
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Wolpert, A.J.: Information service to remote users (2002)
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- Source
- Encyclopedia of library and information science. Vol.70, [=Suppl.33]
- Type
- a
-
Pipp, E.: CD-ROM-Datenbanken im LAN der Universität Innsbruck : technische und lizenzrechtliche Probleme für den Systemoperator (2000)
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- Date
- 22. 7.2000 16:36:09
- Location
- A
- Pages
- S.63-70
- Type
- a
-
Diodato, V.P.: Online ready reference in academic libraries : current practices and a review of planning issues (1989)
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- Pages
- S.55-70.
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- a
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Samulowitz, H.: Informationelle Erwartungshaltung und Informationsangebote (1986)
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- Pages
- S.69?-70?
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Strauch, D.: Qualifikation - Faktor für bedarfsorientierte Informationsdienste (1986)
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- Pages
- S.70?-71?
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- a
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Main, A.; Weckert, J.: In defence of simple expert systems : a case study with some observations (1993)
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- Abstract
- Expert systems have promised much more than they have delivered. Although expert systems in libraries have been discussed extensively, there are few working systems. Development rarely progresses beyond the prototype. Presents a case study of the construction of a simple expert system at Banktown City library's community information service involving a narrow, precise domain. Observes the working of the system. The benefits of simple expert systems are that they are useful to knowledgeable users, they may be used for training and can give guided and structured information in a way that books and pamphlets do not
- Source
- LASIE. 23(1993) nos.4&5, S.62-70
- Type
- a
-
Devine, S.; Woods, D.: Internet-based reference services and community libraries : a need for new models and strategies (1996)
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- Abstract
- Examines emerging Internet based strategies for end user community libraries. There is a need for a new set of information access models in the areas of user access and control; rights and usage tracking; cost recovery on WWW based services; Internet based interlibrary loans; self service for the remote user; and community marketing via the WWW
- Imprint
- Medford, NJ : Information Today
- Pages
- S.65-70
- Type
- a
-
Orgren, C.F.: Cooperative reference service (1994)
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- Abstract
- Cooperative reference service provides libraries with resources beyond their own collections and staff to provide answers to patrons' questions. The need for cooperative reference service is underlined by the complex and diffuse structure of library and information services in the USA. Examines the current state of the service in the USA and suggests factors to consider in planning cooperative reference service, including varieties of structure, staffing and funding, and the impact of technology
- Source
- Reference librarian. 1994, no.43, S.63-70
- Type
- a
-
Library bibliographic networks in Europe : a LIBER directory (1992)
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- Footnote
- Rez. in: Computers in libraries 12(1992) no.9, S.70 (R. Johnson); Library Association Record 95(1993) no.2, S.113 (J. Plaister)
-
¬The future of information services (1995)
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- Date
- 1.12.1995 19:55:22
- Footnote
- Rez. in: Australian library review 13(1996) no.1, S.100-101 (D. Cowley); Library review 45(1996) no.4, S.69-70 (B. Houston)
-
Pluye, P.; El Sherif, R.; Granikov, V.; Hong, Q.N.; Vedel, I.; Barbosa Galvao, M.C.; Frati, F.E.Y.; Desroches, S.; Repchinsky, C.; Rihoux, B.; Légaré, F.; Burnand, B.; Bujold, M.; Grad, R.: Health outcomes of online consumer health information : a systematic mixed studies review with framework synthesis (2019)
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- Abstract
- The Internet has become the first source of consumer health information. Most theoretical and empirical studies are centered on information needs and seeking, rather than on information outcomes. This review's purpose is to explore and explain health outcomes of Online Consumer Health Information (OCHI) in primary care. A participatory systematic mixed studies review with a framework synthesis was undertaken. Starting from an initial conceptual framework, our specific objectives were to (a) identify types of OCHI outcomes in primary care, (b) identify factors associated with these outcomes, and (c) integrate these factors and outcomes into a comprehensive revised framework combining an information theory and a psychosocial theory of behavior. The results of 65 included studies were synthesized using a qualitative thematic data analysis. The themes derived from the literature underwent a harmonization process that produced a comprehensive typology of OCHI outcomes. The revised conceptual framework specifies four individual and one organizational level of OCHI outcomes, while including factors such as consumers' information needs and four interdependent contextual factors. It contributes to theoretical knowledge about OCHI health outcomes, and informs future research, information assessment methods, and tools to help consumers find and use health information.
- Source
- Journal of the Association for Information Science and Technology. 70(2019) no.7, S.643-659
- Type
- a
-
Savolainen, R.: Source preference criteria in the context of everyday projects : relevance judgments made by prospective home buyers (2010)
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- Abstract
- Purpose - The purpose of this paper is to elaborate how source preference criteria are defined in the context of everyday projects that require the seeking of problem-specific information. More specifically, to find out how information seekers explain their preference criteria by characterizing the perceived strengths and weaknesses of diverse sources. Design/methodology/approach - The approach takes the form of qualitative content analysis of empirical data gathered by semi-structured interviews with 16 prospective home buyers in 2008. The source preference criteria were elicited by making use of the construct of information source horizon. Findings - Networked sources were favoured most strongly, followed by printed media, human sources and organizational sources. Content of information was the primary source preference criterion. Availability of information was a fairly important criterion, while user characteristics, usability of information and situational factors were fairly marginal in this regard. In the definition of the preference criteria, more emphasis was placed on the perceived strengths than weaknesses of sources. Positive qualities such as "provides updated information" were referred to particularly while judging the relevance of the networked sources. Negative qualities like "outdated information" were primarily associated with printed media and organizational sources. Research limitations/implications - The study is exploratory, drawing on a relatively small sample recruited through a web-based service. Thus, the findings cannot be generalized to prospective home buyers. Practical implications - Prospective home buyers tend to favour web-based information sources and services. They should provide the customers with detailed information about the property, including photos. Originality/value - The paper specifies the picture of user-defined relevance judgment in the context of everyday life information seeking.
- Source
- Journal of documentation. 66(2010) no.1, S.70-92
- Type
- a
-
East, H.; Tilson, Y.: ¬The liberated enduser : developments in practice and policy for database provision to the academic community (1993)
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- Abstract
- Policy paper prepared by the Centre for Communication and Information Studies, Westminster University, London, for the British Library Board. Reports the results of a study of changes in the provision of electronic information to end users in UK academic libraries, conducted by the Centre for Communication and Information Studies, Westminster University, during the period 1988 to 1992. The period has seen a shift in expenditure from external online information services to CD-ROM, with over 70% of universities either planning or running local CD-ROM networks. There is some evidence of a modest amount of media substitution from printed information services to electronic, including a decline in online expenditure. The Bath Information and Data Service end user service has had a similar impact on alternative access media. The commercial online host market has eluded the end user market, being the most exclusive reserve of librarian mediators. Questions arising from the study include: how appropriate to the users' needs are the new networked services; what feedback and evaluation procedures are required; what is the nature of the support role of libraries in these changing circumstances; what additional resources; how and by whom are end user services to be financed; and how is wider access to database services impacting on ancillary services such as document delivery? In response, CCIS has formulated a research programme to extend the current quantitative work in the area of evaluating end user needs, activities and preferences in relation to information sources
-
Savolainen, R.: Seeking and using information from the Internet : the context of non-work use (1999)
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- Abstract
- As a result of the Internet, electronic networks occupy a more visible place in everyday life. Until the early nineties, the use of electronic networks was limited to a rather small number of people working in enterprises and universities. Since then, the networks have become more accessible for other citizens. Currently at least 60-70 million people all over the world are estimated to use the Internet (Gaines et al., 1997: 990). In 2000, the number of WWW users alone is expected to reach 160 million (Aldridge & Darwood 1997: 283). The rapid growth of network use has given rise to a lot of research needs. For example, what are the main purposes of network use and to what extent may the Internet replace other channels in information seeking? Thus far, the utilization of networks has been mainly surveyed in the USA but, in recent years issues of use have also attracted increasing attention in Western Europe. This study is a continuation of a research project focusing on the ways in which citizens seek information in the context of everyday life (see Savolainen 1995). An attempt is made to analyze how citizens utilize the electronic networks, primarily for non-work purposes. This paper communicates part of an empirical study; a detailed report is available in Finnish (Savolainen 1998b).
- Source
- Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 13-15 August 1998, Sheffield, UK. Ed. by D.K. Wilson u. D.K. Allen
- Type
- a
-
Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994)
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- Date
- 27.12.2015 18:22:38
- Type
- a
-
Janes, J.; Hill, C.; Rolfe, A.: Ask-an-expert services analysis (2001)
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- Abstract
- This article discusses the history and emergence of non-library commercial and noncommercial information services on the World Wide Web. These services are referred to as "expert services," while the term "digital reference" is reserved for library-related on-line information services. Following suggestions in library and information literature regarding quality standards for digital reference, researchers make clear the importance of developing a practicable methodology for critical examination of expert services, and consideration of their relevance to library and other professional information services. A methodology for research in this area and initial data are described. Two hundred forty questions were asked of 20 expert service sites. Findings include performance measures such as response rate, response time, and verifiable answers. Sites responded to 70% of all questions, and gave verifiable answers to 69% of factual questions. Performance was generally highest for factual type questions. Because expert services are likely to continue to fill a niche for factual questions in the digital reference environment, implications for further research and the development of digital reference services may be appropriately turned to source questions. This is contrary to current practice and the emergence of digital reference services reported in related literature thus far.
- Source
- Journal of the American Society for Information Science and technology. 52(2001) no.13, S.1106-1121
- Type
- a
-
Herrmann, C.: Partikulare Konkretion universal zugänglicher Information : Beobachtungen zur Konzeptionierung fachlicher Internet-Seiten am Beispiel der Theologie (2000)
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- Date
- 22. 1.2000 19:29:08
- Type
- a
-
Agarwal, N.K.: Exploring context in information behavior : seeker, situation, surroundings, and shared identities (2018)
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- Abstract
- The field of human information behavior runs the gamut of processes from the realization of a need or gap in understanding, to the search for information from one or more sources to fill that gap, to the use of that information to complete a task at hand or to satisfy a curiosity, as well as other behaviors such as avoiding information or finding information serendipitously. Designers of mechanisms, tools, and computer-based systems to facilitate this seeking and search process often lack a full knowledge of the context surrounding the search. This context may vary depending on the job or role of the person; individual characteristics such as personality, domain knowledge, age, gender, perception of self, etc.; the task at hand; the source and the channel and their degree of accessibility and usability; and the relationship that the seeker shares with the source. Yet researchers have yet to agree on what context really means. While there have been various research studies incorporating context, and biennial conferences on context in information behavior, there lacks a clear definition of what context is, what its boundaries are, and what elements and variables comprise context. In this book, we look at the many definitions of and the theoretical and empirical studies on context, and I attempt to map the conceptual space of context in information behavior. I propose theoretical frameworks to map the boundaries, elements, and variables of context. I then discuss how to incorporate these frameworks and variables in the design of research studies on context. We then arrive at a unified definition of context. This book should provide designers of search systems a better understanding of context as they seek to meet the needs and demands of information seekers. It will be an important resource for researchers in Library and Information Science, especially doctoral students looking for one resource that covers an exhaustive range of the most current literature related to context, the best selection of classics, and a synthesis of these into theoretical frameworks and a unified definition. The book should help to move forward research in the field by clarifying the elements, variables, and views that are pertinent. In particular, the list of elements to be considered, and the variables associated with each element will be extremely useful to researchers wanting to include the influences of context in their studies.
- Footnote
- Rez. in: JASIST 70(2019) no.3, S.301-303 (Ina Fourie)
- LCSH
- Information behavior
- Series
- Synthesis lectures on information concepts, retrieval, and services; 61
- Subject
- Information behavior
-
Layne, S.S.: Artists, art historians, and visual art information (1994)
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- Abstract
- Discusses how artists, particularly in the applied arts, and art historians, look for and use information. Emphasizes the need for visual as well as tecxtual information in art
- Source
- Reference librarian. 1994, no.47, S.22-36
- Type
- a
