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Handley, D.: ¬Die Praxis des Auskunftsdienstes in englischen Bibliotheken (1973)
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Schmiede, R.; Wenzel, H.: Darmstädter Bibliotheken im World Wide Web : ein Projektbericht (1996)
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- Bibliotheksdienst. 30(1996) H.1, S.75-90
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Informationszentrum Öffentliche Bibliothek II : Fortbildungsseminar der Arbeitsstelle für das Büchereiwesen, 1971 (1973)
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Ernestus, H.: Auskunftsdienst: Standards und Realisierung (1973)
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Schütte, C.-H.: Informationsvermittlung aus der Sicht der Universitätsbibliothek (1990)
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Wellems, C.: Strukturen der Informationsvermittlung : der Modellversuch in Daten und Resultaten (1990)
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Koch, W.: Informationsversorgung für kleinere und mittlere Unternehmen : ein Markt für neue Dienstleistungen? (1990)
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Reuter, K.: Informationsversorgung für kleinere und mittlere Unternehmen : ein Markt für neue Dienstleistungen? (1990)
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Oberhauser, O.: ¬Das Auskunftsinterview im Kontext des Online Information Retrieval : ein Überblick aus bibliothekarischer Sicht (1987)
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Höhner, K.: ¬Der Einsatz von Webinaren bei der Vermittlung von Informationskompetenz an Wissenschaftlichen Bibliotheken (2014)
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Harnack, A. von: ¬Die Auskunftserteilung als bibliothekarische Aufgabe (1940)
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Thun, H.-P.: "At your fingertip"? : Auskunfts- und Informationsdienst bei uns noch Entwicklungsland (1970)
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Jonzeck, M.: ¬Die Aktivierung, Verbesserung und Neuorientierung der Informationstätigkeit der allgemeinen öffentlichen Bibliotheken (1965)
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Ulrich, P.S.: Collaborative Digital Reference Service : Weltweites Projekt (2001)
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Scholle, U.: Kann ich Ihnen behilflich sein? : Erhebung am zentralen Auskunftsplatz der ULB Münster (2000)
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Herrmann, C.: Partikulare Konkretion universal zugänglicher Information : Beobachtungen zur Konzeptionierung fachlicher Internet-Seiten am Beispiel der Theologie (2000)
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Hearty, J.A.; Orden, R.D. van: Öffentliche Bibliotheken in den USA : die Entwicklung einer Beziehung (1994)
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Schwuchow, W.: Qualität für Informationsdienste : eine dringend aktuelle Frage (1993)
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Hilberer, T.: Bibliothekarische Öffentlichkeitsarbeit durch Informationsangebote im World Wide Web : Beispiel: Universitäts- und Landesbibliothek Düsseldorf (1996)
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Literaturversorgung für die Wirtschaftswissenschaften : Arbeitsteilung und Kooperation zwischen der ZBW Kiel und der USB Köln (2002)
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