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  • × author_ss:"Ford, N."
  1. Ford, N.; Ford, R.: Towards a cognitive theory of information accessing : an empirical study (1993) 0.06
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    Abstract
    Reports on a project which aimed to simulate querying of an ideal system which could respond to any kind of questioning phrased in any way. 30 users accessed a system the knowledge base of which (unknown to them) included 2 human experts. The interactions between users and the system were logged and analyzed. The results reveal different information accessing strategies linked to individual user characteristics and retrieval effectiveness. Discusses implication for the design of improved information retrieval systems
    Source
    Information processing and management. 29(1993) no.5, S.569-585
  2. Ford, N.: Expert systems and artificial intelligence : an information manager's guide (1991) 0.02
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    Abstract
    A guide to database management, online searching, text retrieval, data analysis, intelligent documents and more ...
  3. Ford, N.: Developing an automated extensible reference service (1997) 0.01
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    Abstract
    Reports results of a project to develop guidelines, based on the development of a prototype system in the field of medicine, for producing computerized reference services capable of increasing the range and quality of responses to information needs. For instance, an automatic system that can be available 24 hours a day simultaneously to multiple enquirers over an intranet or the Internet. Genuine information requests from a variety of medical information settings were collected and analyzed to form a typology of needs, focusing particularly on qualitative aspects. The typology was mapped on to computerized techniques to form a system specification and developed into a prototype WWW system
  4. Ford, N.; Miller, D.; Moss, N.: Web search strategies and retrieval effectiveness : an empirical study (2002) 0.01
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    Abstract
    This paper reports the results of a study funded by the Arts and Humanities Research Board which sought to investigate links between Web search strategies and retrieval effectiveness. A total of 68 students, enrolled on masters programmes in librarianship, information management and information systems, searched for two topics using the AltaVista search engine. Logs of the resultant 341 queries, along with relevance judgements for over 4,000 retrieved items, were analysed using factor analysis and regression. The differing but complementary types and strengths of evidence produced by these two forms of analysis are discussed and presented. Retrieval effectiveness was associated positively with best-match searching and negatively with Boolean searching. The implications of these findings for Web searching are discussed.
  5. Ford, N.: ¬The growth of understanding in information science : towards a developmental model (1999) 0.01
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    Date
    17. 1.2000 13:16:22
  6. Ford, N.: Introduction to information behaviour (2015) 0.01
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    Date
    22. 1.2017 16:45:48
  7. Li, X.; Cox, A.; Ford, N.; Creaser, C.; Fry, J.; Willett, P.: Knowledge construction by users : a content analysis framework and a knowledge construction process model for virtual product user communities (2017) 0.01
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    Abstract
    Purpose The purpose of this paper is to develop a content analysis framework and from that derive a process model of knowledge construction in the context of virtual product user communities, organization sponsored online forums where product users collaboratively construct knowledge to solve their technical problems. Design/methodology/approach The study is based on a deductive and qualitative content analysis of discussion threads about solving technical problems selected from a series of virtual product user communities. Data are complemented with thematic analysis of interviews with forum members. Findings The research develops a content analysis framework for knowledge construction. It is based on a combination of existing codes derived from frameworks developed for computer-supported collaborative learning and new categories identified from the data. Analysis using this framework allows the authors to propose a knowledge construction process model showing how these elements are organized around a typical "trial and error" knowledge construction strategy. Practical implications The research makes suggestions about organizations' management of knowledge activities in virtual product user communities, including moderators' roles in facilitation. Originality/value The paper outlines a new framework for analysing knowledge activities where there is a low level of critical thinking and a model of knowledge construction by trial and error. The new framework and model can be applied in other similar contexts.
  8. Ford, N.; Miller, D.; Moss, N.: Web search strategies and approaches to studying (2003) 0.01
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    Abstract
    In this issue Ford, Miller and Moss utilize 68 volunteers from a population of 250 Master's students to complete on the web three search tasks with clear fact based goals and three or less facets. One task required broadening the search concepts from those given, a second provided a specific terminology for one facet but required a second facet that would require translation, and the third required general to specific transformation. The students were measured as to their performance on Entewistle's Revised Inventory of Approaches to Studying providing values for ten study variables and asked to assess their experience on the Internet, with Alta Vista, and with Boolean search. Searches were conducted on Alta Vista using Netscape Navigator 4 with participants free to choose and switch Boolean, best match or combined search modes at will while a front end script recorded all submitted searches and help access. Search related variables extracted were from Boolean only queries, best match only queries, and combined queries. Factor analyses were conducted on all variables for each search mode for each search. In task one Boolean is differentiated from best match search by sharing high loads on active interest, intention to reproduce, fear of failure, and relating ideas. The combined searcher is linked with the best match searcher with low active interest, low intention to reproduce and low fear of failure. In task 2 Boolean is differentiated from best match search by sharing high loads on intention to reproduce and low on intention to understand. Best match loads positively with intention to understand and negatively with intention to reproduce. Combined searching linked with both good and with poor time management. In task 3 the loads mimic task 1. It seems Boolean is consistently linked to a reproductive rather than a meaning seeking approach, but also with high levels of interest and fear of failure. Best match associates with the converse of these measures.
  9. Wood, F.; Ford, N.; Miller, D.; Sobczyk, G.; Duffin, R.: Information skills, searching behaviour and cognitive styles for student-centred learning : a computer-assisted learning approach (1996) 0.01
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    Source
    Journal of information science. 22(1996) no.2, S.79-92
  10. Ford, N.: Improving the "darkness to light" ratio in user-related information retrieval research (2000) 0.01
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    Abstract
    Research into information retrieval (IR) cannot yet answer the basic question of how we can design IR systems to help people search for information with optimal levels of effectiveness. In relation to human-system interaction, we have failed to develop any valid and at the same time robust user models capable of driving practical system development. If we strip away assumptions and over-optimism relating to the generalisability of what are essentially sporadic and fragmented research efforts, the great "darkness to light" ratio characterising our knowledge of human aspects of IR becomes apparent. From a more critical and pessimistic (but by no means less realistic) perspective, we are getting nowhere fast. A range of strategies is proposed to improve the situation by supporting relatively "horizontal" as well as "vertical" knowledge integration. These consist of: greater use of pluralistic research approaches; enhanced access to research data; more multidisciplinary and multi-perspective integrative reviews and conceptual mappings; and establishing a greater critical mass of published research findings sufficient to support the generation of a less sparse and fragmented evidence-based knowledge map. The potential of electronic publishing and data access for helping achieve these goals is discussed.
  11. Ford, N.; Ford, R.: Cognitive styles and database access (1992) 0.01
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    Abstract
    Describes an experiment conducted with 30 post graduate information science and librarianship students to discover how they might go about learning from an ideal database. A system was created which preserved the characteristics of a computer based environment, yet which freed itself from the constraints of current technology. The students were, in fact, interacting via computer screen with 2 human expert backed up with appropriate computer files and documentation. Results suggest a number of different information accessing strategies linked to relatively successful and less successful retrieval. Discusses the implications of the results for the design of computerized information retrieval systems
  12. Eaglestone, B.; Ford, N.; Brown, G.J.; Moore, A.: Information systems and creativity : an empirical study (2007) 0.01
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    Abstract
    Purpose - The purpose of this paper is to report research that sought to understand the requirements of information systems designed to support people engaged in creative intellectual activity. The research aimed to provide empirical evidence based on a case study of a particular arena of creativity, namely electro-acoustic music composition. However, it also sought to identify issues that may apply more widely to other arenas of human creativity. Design/methodology/approach - The research was based on a related series of three in-depth studies of electro-acoustic music composers at work. These studies entailed the collection of qualitative data from interviews, observations and "think aloud" protocols. These data were analysed inductively to reveal concepts and relationships that formed the basis for a model of interactions between the composers and the information systems with which they were working. Findings - The paper presents a model of relationships between information system features and use, and the resulting effects in terms of the extent to which creativity was perceived by the composers to have been facilitated and inhibited. In particular, a number of tensions were identified which suggest that conventional "best practice" in the design of data-intensive information systems may be fundamentally at odds with the requirements of such systems to support important aspects of creativity. Research limitations/implications - The limitations associated with in-depth qualitative research based on small samples is acknowledged, relating in particular to its lack of ability to generalise on the basis of statistical probability. However, such an approach arguably offers the complementary strength of being particularly suited to exploratory research aimed essentially at charting new territory and identifying rich and possibly unanticipated constructs rather than testing hypotheses based on existing theory. The resultant findings, however, must remain tentative and provisional pending further systematic investigation designed to establish the extent to which they are generalisable. Practical implications - As well as identifying limitations in conventional approaches to designing data-intensive information systems, an alternative architecture is proposed which seeks better to map onto the requirements of creativity support. It is hoped that both the criticisms of conventional approaches and the proposed novel architecture may be of practical use to those engaged in the design of data-intensive creativity support systems. Originality/value - The research reported here offers a novel perspective on the design of information systems in that it identifies a tension between conventional "best practice" in system design and the requirements of important aspects of creativity support. It has the advantage of being based on the in-depth observation of real composers in action over protracted periods of time. It also proposes a novel system architecture which seeks to avoid reduce such tensions.
  13. Ford, N.; Miller, D.; Moss, N.: ¬The role of individual differences in Internet searching : an empirical study (2001) 0.01
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    Abstract
    This article reports the results of a study of the role of individual differences in Internet searching. The dimensions of individual differences forming the focus of the research consisted of: cognitive styles; levels of prior experience; Internet perceptions; study approaches; age; and gender. Sixty-nine Masters students searched for information on a prescribed topic using the AItaVista search engine. Results were assessed using simple binary relevance judgements. Factor analysis and multiple regression revealed interesting differences, retrieval effectiveness being linked to: male gender; low cognitive complexity; an imager (as opposed to verbalizer) cognitive style; and a number of Internet perceptions and study approaches grouped here as indicating low self-efficacy. The implications of these findings for system development and for future research are discussed.
  14. Ellis, D.; Wilson, T.D.; Ford, N.; Foster, A.; Lam, H.M.; Burton, R.; Spink, A.: Information seeking and mediated searching : Part 5: user-intermediary interaction (2002) 0.01
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    Abstract
    Ellis, et alia, now provide part five of their study on mediated searching which is treated separately here because of the presence of additional authors. The data source remains cases collected from 198 individuals, 87 in Texas and 111 in Sheffield in the U.K. but the focus here is on seeker/intermediary interaction utilizing the Saracevic triadic IR model, and the method is the analysis of discourse. While the pre-search interview stressed problem definition, interaction during the search in terms of relevance and magnitude continued to develop the problem statement. The user and intermediary focused on search tactics, review and relevance, while the intermediary interaction with the system was comprised of terminology and answers. The interaction clearly affected the search process. Users and intermediaries considered the process effective and users felt the intermediary increased their overall satisfaction.
  15. Gorrell, G.; Eaglestone, B.; Ford, N.; Holdridge, P.; Madden, A.: Towards "metacognitively aware" IR systems : an initial user study (2009) 0.00
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    Abstract
    Purpose - The purpose of this paper is to describe: a new taxonomy of metacognitive skills designed to support the study of metacognition in the context of web searching; a data collection instrument based on the taxonomy; and the results of testing the instrument on a sample of university students and staff. Design/methodology/approach - The taxonomy is based on a review of the literature, and is extended to cover web searching. This forms the basis for the design of the data collection instrument, which is tested with 405 students and staff of Sheffield University. Findings - Subjects regard the range of metacognitive skills focused on as broadly similar. However, a number of significant differences in reported metacognition usage relating to age, gender and discipline. Practical implications - These findings contribute to the long-term aims of the research which are to: develop a model of the actual and potential role of metacognition in web searching, and identify strategic "metacognitive interventions" that can be built into an intelligent information retrieval system, driven by the model, capable of enhancing retrieval effectiveness by compensating for metacognitive weaknesses on the part of the searcher. Originality/value - The value of the paper lies in: the consideration of metacognition in the context of web searching, the presentation of an extensible taxonomy of metacognitive skills, development and testing of a prototype metacognitive inventory, finding of significant differences in reported metacognition usage according to age, gender and discipline, and reflection of the implications of the results for future research into web searching.
  16. Ford, N.: New cognitive directions (2005) 0.00
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    Abstract
    This chapter explores cognitive issues relating not only to the use and effectiveness of information retrieval (IR) systems, but also to the generation of new research knowledge relevant to enhancing such use and to the development of improved systems. There is still much that we do not know about how effectively, or not as the case may be, current IR systems support different individuals and groups of people in effectively acquiring the knowledge they need to help them in the tasks in which they are engaged. We need greater levels of knowledge of how we might optimize the symbiotic interactions between IR systems and people working in different contexts, and of the directions we might most profitably take in the development of new systems. The chapter begins by establishing working definitions of "knowledge", "information", "understanding", and related concepts including "information retrieval" and "information behavior". Such definitions are necessary if we are to achieve any clear focus on what are important issues for the evaluation and development of IR systems and practices. Knowledge is defined here as a conceptual system that enables its possessor (whether human or machine) to act in the world (e.g. in the form of autonomous activity or response to stimuli). Information is defined here as potential knowledge, and understanding as the process of transforming information into knowledge. Perceiving an information need represents the realization that one is in a situation for which one's existing knowledge is not adequate. Information is needed to generate, via understanding, appropriate new knowledge. However, the need for knowledge is broader than the information need in that the former entails defining the nature of the sought-for knowledge, as opposed to the type and nature of the information which may be used to generate it. Importantly in this context, functionally the same knowledge may be generated via the processing of alternative items of information. The realization and specification of the knowledge need, along with the evaluation of information behavior in terms of its contribution to satisfying the knowledge need, are termed here knowledge behavior. Information behavior comprises those activities entailed in the acquisition of information that may be transformed into knowledge. It subsumes information encountering and information seeking, the latter subsuming searching and retrieval. Although information retrieval is often used narrowly to denote the latter activity taking place within information seeking, a broader definition is used here to include the development, use and evaluation of systems designed to support the range of activities denoted by the term information behavior.