Search (3 results, page 1 of 1)

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Abstract

This article presents part of phase 2 of a research project funded by the NSF-National Science Digital Library Project, which observed how academic users interact with the ScienceDirect information retrieval system for simulated class-related assignments. The ultimate goal of the project is twofold: (1) to find ways to improve science and engineering students' use of science e-journal systems; (2) to develop methods to measure user interaction behaviors. Process-tracing technique recorded participants' processes and interaction behaviors that are measurable; think-aloud protocol captured participants' affective and cognitive verbalizations; pre- and post-search questionnaires solicited demographic information, prior experience with the system, and comments. We explored possible relationships between affective feelings and cognitive behaviors. During search interactions both feelings and thoughts occurred frequently. Positive feelings were more common and were associated more often with thoughts about results. Negative feelings were associated more often with thoughts related to the system, search strategy, and task. Learning styles are also examined as a factor influencing behavior. Engineering graduate students with an assimilating learning style searched longer and paused less than those with a converging learning style. Further exploration of learning styles is suggested.

Source

Information processing and management. 44(2008) no.1, S.105-121

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Source

Information processing and management. 36(2000) no.2, S.229-251

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Footnote

Novice end users were given 2 hours of training in searching a full-text magazine database (Magazine ASAP(TM)) on DIALOG. Subjects searched during 3 to 4 sessions in the presence of a trained monitor who prompted them to think aloud throughout the sessions. qualitative analysis of the transcripts and transaction logs yielded empirical information on user variables (purpose, motivation, satisfaction), uses of the database, move types, and every question users asked during the searches. The spontaneous, naturalistic questions were categorized according to affective, cognitive, and sensorimotor speech acts. Results show that most of the searches were performed for the self and were work related. The most common use of the database was to retrieve full-text articles online and to download and print them out rather than read them on screen. The majority of searches were judged satisfactory. Innovative uses included browsing for background information and obtaining contextualized sentences for language teaching. Searchers made twice as many moves to limit sets as moves to expand sets. Affective questions outnumbered cognitive and sensorimotor questions by two to one. This preponderance of affective micro-information needs during searching might be addressed by new system functions