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  1. Mossberger, K.; Tolbert, C.J.; Stansbury, M.: Virtual inequality : beyond the digital divide (2003) 0.00
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    Footnote
    Rez. in: JASIST 55(2004) no.5, S.467-468 (W. Koehler): "Virtual Inequality is an important contribution to the digital divide debate. That debate takes two basic forms. One centers an the divide between the "information rich" developed countries and the "information poor" developing countries. The second is concerned with the rift between information "haves" and "have-nots" within countries. This book addresses the latter domain and is concerned with the digital divide in the United States. This book is the product of a cross-disciplinary collaboration. Mossberger and Tolbert are both members of the Kent State University political science department while Stansbury is an the Library and Information Science faculty. The book is extremely well documented. Perhaps the chapter an the democracy divide and e-government is the best done, reflecting the political science bent of two of the authors. E-government is very well covered. Unfortunately, e-commerce and e-education go virtually unmentioned. If e-government is important to defining the digital divide, then certainly e-commerce and e-education are as well. Mossberger, Tolbert, and Stansbury argue that the digital divide should be described as four different divides: the access divide, the skills divide, the economic opportunity divide, and the democratic divide. Each of these divides is developed in its own chapter. Each chapter draws well an the existing literature. The book is valuable if for no other reason than that it provides an excellent critique of the current state of the understanding of the digital divide in the United States. It is particularly good in its contrast of the approaches taken by the Clinton and George W. Bush administrations. Perhaps this is a function of the multidisciplinary strength of the book's authorship, for indeed it shows here. The access divide is defined along "connectivity" lines: who has access to digital technologies. The authors tonfirm the conventional wisdom that age and education are important predictors of in-home access, but they also argue that rate and ethnicity are also factors (pp. 32-33): Asian Americans have greatest access followed by whites, Latinos, and African Americans in that order. Most access the Internet from home or work, followed by friends' computers, libraries, and other access points. The skills divide is defined as technical competence and information literacy (p. 38). Variation was found along technical competence for age, education, affluence, rate, and ethnicity, but not gender (p. 47). The authors conclude that for the most part the skills divide mirrors the access divide (p. 55). While they found no gender difference, they did find a gender preference for skills acquisition: males prefer a more impersonal delivery ("online help and tutorials") while females prefer more personal instruction (p. 56).
  2. Burnett, R.: How images think (2004) 0.00
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    Footnote
    The sixth chapter looks at this interfacing of humans and machines and begins with a series of questions. The crucial one, to my mind, is this: "Does the distinction between humans and technology contribute to a lack of understanding of the continuous interrelationship and interdependence that exists between humans and all of their creations?" (p. 125) Burnett suggests that to use biological or mechanical views of the computer/mind (the computer as an input/output device) Limits our understanding of the ways in which we interact with machines. He thus points to the role of language, the conversations (including the one we held with machines when we were children) that seem to suggest a wholly different kind of relationship. Peer-to-peer communication (P2P), which is arguably the most widely used exchange mode of images today, is the subject of chapter seven. The issue here is whether P2P affects community building or community destruction. Burnett argues that the trope of community can be used to explore the flow of historical events that make up a continuum-from 17th-century letter writing to e-mail. In the new media-and Burnett uses the example of popular music which can be sampled, and reedited to create new compositions - the interpretive space is more flexible. Private networks can be set up, and the process of information retrieval (about which Burnett has already expended considerable space in the early chapters) involves a lot more of visualization. P2P networks, as Burnett points out, are about information management. They are about the harmony between machines and humans, and constitute a new ecology of communications. Turning to computer games, Burnett looks at the processes of interaction, experience, and reconstruction in simulated artificial life worlds, animations, and video images. For Burnett (like Andrew Darley, 2000 and Richard Doyle, 2003) the interactivity of the new media games suggests a greater degree of engagement with imageworlds. Today many facets of looking, listening, and gazing can be turned into aesthetic forms with the new media. Digital technology literally reanimates the world, as Burnett demonstrates in bis concluding chapter. Burnett concludes that images no longer simply represent the world-they shape our very interaction with it; they become the foundation for our understanding the spaces, places, and historical moments that we inhabit. Burnett concludes his book with the suggestion that intelligence is now a distributed phenomenon (here closely paralleling Katherine Hayles' argument that subjectivity is dispersed through the cybernetic circuit, 1999). There is no one center of information or knowledge. Intersections of human creativity, work, and connectivity "spread" (Burnett's term) "intelligence through the use of mediated devices and images, as well as sounds" (p. 221).
  3. Rogers, R.: Information politics on the Web (2004) 0.00
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    Footnote
    Chapter 2 examines the politics of information retrieval in the context of collaborative filtering techniques. Rogers begins by discussing the underpinnings of modern search engine design by examining medieval practices of knowledge seeking, following up with a critique of the collaborative filtering techniques. Rogers's major contention is that collaborative filtering rids us of user idiosyncrasies as search query strings, preferences, and recommendations are shared among users and without much care for the differences among them, both in terms of their innate characteristics and also their search goals. To illustrate Rogers' critiques of collaborative filtering, he describes an information searching experiment that he conducted with students at University of Vienna and University of Amsterdam. Students were asked to search for information on Viagra. As one can imagine, depending on a number of issues, not the least of which is what sources did one extract information from, a student would find different accounts of reality about Viagra, everything from a medical drug to a black-market drug ideal for underground trade. Rogers described how information on the Web differed from official accounts for certain events. The information on the Web served as an alternative reality. Chapter 3 describes the Web as a dynamic debate-mapping tool, a political instrument. Rogers introduces the "Issue Barometer," an information instrument that measures the social pressure on a topic being debated by analyzing data available from the Web. Measures used by the Issue Barometer include temperature of the issue (cold to hot), activity level of the debate (mild to intense), and territorialization (one country to many countries). The Issues Barometer is applied to an illustrative case of the public debate surrounding food safety in the Netherlands in 2001. Chapter 4 introduces "The Web Issue Index," which provides an indication of leading societal issues discussed on the Web. The empirical research on the Web Issues Index was conducted on the Genoa G8 Summit in 1999 and the anti-globalization movement. Rogers focus here was to examine the changing nature of prominent issues over time, i.e., how issues gained and lost attention and traction over time.
  4. Lambe, P.: Organising knowledge : taxonomies, knowledge and organisational effectiveness (2007) 0.00
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    Footnote
    Rez. in: KO 34(2007) no.4, S.266-267 (E. Quintarelli): "The knowledge and information world we live in can rarely be described from a single coherent and predictable point of view. In the global economy and mass society, an explosion of knowledge sources, different paradigms and information-seeking behaviors, fruition contexts and access devices are overloading our existence with an incredible amount of signals and stimulations, all competing for our limited attention. Taxonomies are often cited as tools to cope with, organize and make sense of this complex and ambiguous environment. Leveraging an extensive review of literature from a variety of disciplines, as well as a wide range of relevant real-life case studies, Organising Knowledge by Patrick Lambe has the great merit of liberating taxonomies from their recurring obscure and limitative definition, making them living, evolving and working tools to manage knowledge within organizations. Primarily written for knowledge and information managers, this book can help a much larger audience of practitioners and students who wish to design, develop and maintain taxonomies for large-scale coordination and organizational effectiveness both within and across societies. Patrick Lambe opens ours eyes to the fact that, far from being just a synonym for pure hierarchical trees to improve navigation, find-ability and information retrieval, taxonomies take multiple forms (from lists, to trees, facets and system maps) and play different roles, ranging from basic information organization to more subtle tasks, such as establishing common ground, overcoming boundaries, discovering new opportunities and helping in sense-making.

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