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Footnote

Rez. in: JASIST. 58(2007) no.4, S.606-607 (L.E. Harris): "Spanning is not a methodological "how-to"; rather it is a "how-tothink" book, intended for academicians and practitioners, on developing useful theory. Each chapter opens with a brief scenario, generally derived from Crowley's extensive personal experience as a librarian, university professor, and consultant, exemplifying the theme for that chapter. In chapter one, "Theorizing for Diverging Contexts: Why Research Results and Theory Development are So Little Used Outside the Campus," Crowley describes a doctoral candidate's experience in presenting her research at a national conference of working professionals. When the presentation is negatively received, the student's mentor rationalized the response by stating, "You have to remember, most of the people in the audience only have a master's degree" (p. 2). From this example, a cogent argument is distilled on how pervasive the theorypractice divide is in various academic domains, such as business, law, sociology, and LIS. What is useful research and theory for academicians seeking career and professional advancement does not translate into for practitioners engaged in specific institutional/organizational environments. Cultural pragmatism is introduced as an aid to researchers in both camps for its inclusion of context specificity and the need for testing a theory's usefulness through continually analyzed experience. Herein, the structural foundation for the bridge is constructed in the section on communication. The development of an interlanguage between academicians and practitioners will minimize incommensurability, "the perceived inability of humans to communicate effectively with one another due to a lack of common standards for meaning and other shared foundations" (p. 15). In this vein, Crowley presents five maxims, based on the works of John Stuart Mill, for developing useful, real world theory. The chapter ends, as do several others, addressing the divide specifically in the LIS domain. One of the most thought-provoking chapters is "Developing a Research Philosophy," which includes sections on inductive reasoning, how people really think, and a discussion of the battle between intellectual formations and internalized models. As a teacher of experienced and/or mature students in an LIS program, I instantly recognized the description of a reoccurring classroom event: what happens when introducing theory or research results that contradict students' experiences, and therefore, their internalized models of "how things really work in the field." Crowley suggests that in seeking a research philosophy, persuasion should not be a primary concern. This simple suggestion encouraged me to reconsider my posture when faced with this classroom issue. However, this chapter may be considered one of the weakest in the book, because of its rather slim treatment of considerations for selecting a useful research philosophy, despite the emphasis on the importance of the concept. Nevertheless, this chapter is foundational to the work presented in the remaining chapters.
In "The Revival of Pragmatism," the distinction between theory (how things work) and paradigm (how we look at the world) forms the basis for the exposition on competing paradigms. From Kuhn's traditional scientific paradigm (empiricism) to classical pragmatism, to the variants of modernism, specifically critical theory and feminism, the ability of cultural pragmatism to bridge the divide is promoted. The twelve core assertions and the role of religious beliefs in the creation of classical pragmatism are surely the stuff of which debates are made. While I was readily able to accept the first ten assertions, the eleventh ("Humans have the most opportunity to develop their capabilities in a democracy.") and twelfth ("Scientific and other knowledge progresses best in a democratic context that encourages freedom of inquiry.") certainly gave me pause (p. 60). Even Crowley admits, later in the text, that these two assertions may not be verifiable and indeed may conflict with the principle of freedom in research. In defining the applicability of cultural pragmatism to bridging the theory-practice gap, Crowley relates John Dewey's desire to rename his Experience and Nature to read Culture and Nature as a tribute to the power of readers' ability to understand the meaning of culture versus experience. Drawing on the work of Charles Sanders Peirce, cultural pragmatism treats "truth" as agreed-upon opinion, which is therefore continually tested and revised. The concepts of interlanguage and incommensurability are revisited, as they apply to the need to transcend cultural norms and create cross-cultural understandings. The increased complexity of modern work, partially related to the pervasiveness of technology, is established as an obvious factor. As a result, the validity and reliability of generalizing in a global environment is called into question. Cultural pragmatism does not demand an adherence to an objective reality. "For pragmatism, cultural complexity can be an intellectual positive, offering a seemingly endless source of remarkably interesting research questions" (p. 82). This chapter is highly recommended for LIS professionals interested in a brief yet coherent overview of the prevailing paradigms discussed and utilized in the field, as well as those who like to stir up lively discussions. A description of how the Maryland Division of Library Developments improved reference service by turning tacit knowledge into explicit knowledge opens the next chapter, "Tacit Knowledge: Bridging the Theory-Practice Divide." This example illustrates concretely the impact of an interlanguage on communication effectiveness within a library setting and as part of a research project. The role of time in the transformation of tacit into explicit knowledge, however, is apparent yet not fully explored. In this chapter, Crowley directly addresses the "how-to-think" issues and the role of a research philosophy as structural components of the bridge. Tacit knowledge becomes an integral component which researchers must recognize if they are to construct useful research and theory. The discussion of Georg Simmel's stranger as an analytical tool, however, seemed out of place.
"Theory and Revelation" is devoted to encouraging LIS researchers, in any capacity, not to dismiss the role of faith, beliefs, and religion. The ending section presents "A Nine-Step Model for Pragmatic Research," which stops just short of being a "how-to" by not elucidating on the methodological considerations for each step. The model, while textual, bears a striking resemblance to the flow charts for approaching research found in many research instructional works, even though the entertaining of "solutions" to problems is an iterative element of the process. The text concludes with "The Foundations for Building Bridges," a fivepage summary section, almost woefully inadequate given the substantial issues developed and presented throughout the work. Crowley must be commended for his comprehensive approach to the subject, the detailed annotations, the glossary, the summary of works cited, and the index. The format of starting each chapter with a themed scenario prevented the writing from becoming dry and sleepinducing. Most of the chapters end with a specific section addressing how the issues relate to LIS. The overall structure of the text follows logically from the more theoretical to the more applicable. However, there is a definite bias towards occurrences where practitioners and academicians tend to co-exist and function in a research environment, i.e., library science and academic institutions. Information professionals working in public and community college libraries are discussed in a rather superficial manner. How cultural pragmatism can influence research and theory centered in the information science domain must still be considered in more depth than presented in this text. Further expansion on, and a critical analysis of, cultural pragmatism as a metatheoretical perspective is definitely in order. Hopefully, Spanning the Theory-Practice Divide in Library and Information Science will be an introduction to the use of cultural pragmatism in LIS research and in the development of useful theory. In response to an e-mail from me upon first reading the text, the author informed me of his contact with several other doctoral students interested in furthering their understanding of cultural pragmatism. Inspiring other professionals is certainly a testament to the value of the work and supports my recommendation for this text as essential reading for LIS professionals interested in producing research and theory that are truly useful."

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Content

1. Introduction. MetricsIndicators -- Web metrics and Ranganathan's laws of library science -- Web metrics for the library and information professional -- The aim of this book -- The structure of the rest of this book -- 2. Bibliometrics, webometrics and web metrics. Web metrics -- Information science metrics -- Web analytics -- Relational and evaluative metrics -- Evaluative web metrics -- Relational web metrics -- Validating the results -- 3. Data collection tools. The anatomy of a URL, web links and the structure of the web -- Search engines 1.0 -- Web crawlers -- Search engines 2.0 -- Post search engine 2.0: fragmentation -- 4. Evaluating impact on the web. Websites -- Blogs -- Wikis -- Internal metrics -- External metrics -- A systematic approach to content analysis -- 5. Evaluating social media impact. Aspects of social network sites -- Typology of social network sites -- Research and tools for specific sites and services -- Other social network sites -- URL shorteners: web analytic links on any site -- General social media impact -- Sentiment analysis -- 6. Investigating relationships between actors. Social network analysis methods -- Sources for relational network analysis -- 7. Exploring traditional publications in a new environment. More bibliographic items -- Full text analysis -- Greater context -- 8. Web metrics and the web of data. The web of data -- Building the semantic web -- Implications of the web of data for web metrics -- Investigating the web of data today -- SPARQL -- Sindice -- LDSpider: an RDF web crawler -- 9. The future of web metrics and the library and information professional. How far we have come -- The future of web metrics -- The future of the library and information professional and web metrics.

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Date

29. 9.2022 17:43:42