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Krahe, B.: Auskunftsdienst in den USA : dargestellt am Beispiel eines Lehrbuches (1971)
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Striegel, A.: Kommunikationsbarrieren im Auskunftsdienst : Vorstellungen in der bibliothekarischen Fachliteratur und Empfehlungen für den Auskunftsdienst in Öffentlichen Bibliotheken (1979)
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Ernestus, H.: Auskunftsdienst: Standards und Realisierung (1973)
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- Footnote
- Mit einem Anhang: Standards für den Auskunftsdienst in öffentlichen Bibliotheken. Übers. von U. Ernestus
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König, E.: Nationale und internationale Standards und Empfehlungen für den Informationsdienst : Bestandsaufnahme und Vergleich im Hinblick auf künftige Planungen und Konzeptionen für Öffentliche Bibliotheken in der Bundesrepublik Deutschland (1979)
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Rudolph, K.: Bewertungsmethoden für den Auskunftsdienst : kritische Sichtung der Beiträge in der deutschen und englischen Fachliteratur sowie Vorschläge zur Vereinheitlichung der Erhebungsmethoden in Öffentlichen Bibliotheken der Bundesrepublik Deutschland (1975)
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Kajberg, L.: ¬Die dänischen Bibliotheken zwischen Kulturzentrum und Informationszentrale (1977)
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- Source
- BuB. 29(1977), S.669-672
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Tittlbach, G.: Benutzergewohnheiten und Informationsbedarf : Erfahrungen einer zentralen Dokumentations- und Informationsstelle (1973)
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- Source
- Nachrichten für Dokumentation. 24(1973), S.29-36
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Thun, H.-P.: "At your fingertip"? : Auskunfts- und Informationsdienst bei uns noch Entwicklungsland (1970)
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- Source
- Bücherei und Bildung. 22(1970), S.63-71
