Search (2 results, page 1 of 1)

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Abstract

Finding particular documents after they have been reviewed and stored has been a challenge since the advent of the printed word. "Findability" is emphatically more important as we deal with information overload in general and with the specific need to quickly find relevant background information to support business decisions in a networked environment. Because time is arguably the most valuable asset in today's economy, information users value tools that help them (1) quickly find the information they are seeking and (2) manage the quantity and quality of information they manipulate and work with on a regular basis. Although the term "indexing" may lack the cachet of some other terms we use to describe current information organization and management concepts, indexing is fundamental to precise information organization and retrieval, especially when dealing with large sets of documents. Power users find great value in using a known, granular indexing language that can surface the most relevant items and filter out items of peripheral or no interest. Web architects and interface designers can likewise take advantage of indexing labels to present only the information meeting certain requirements for users who do not wish to learn the indexing structure or taxonomy. The user finds what is needed while the indexing language is used behind the scenes and is transparent to the user.
The importance of indexing in developing a content navigation strategy for corporate intranets or portals and the value of high-quality indexing when retrieving information from external resources are reviewed in this white paper. Some general background information on indexing and the use of controlled vocabularies (or taxonomies) are included for a historical perspective. Factiva Intelligent Indexing-which incorporates the best indexing expertise from both Dow Jones Interactive and Reuters Business Briefing-is described, along with some novel customer applications that take advantage of Factiva's indexing to create or improve information products delivered to users. Examples from the Excite and Google web search engines and from Dow Jones Interactive and Reuters Business Briefing are included in an Appendix section to illustrate how indexing influences the amount and quality of information retrieved in a specific search.

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Abstract

In 2000, Factiva published "The Value of Indexing," a white paper emphasizing the strategic importance of accurate categorization, based on a robust taxonomy for later retrieval of documents stored in commercial or in-house content repositories. Since that time, there has been resounding agreement between persons who use Web-based systems and those who design these systems that search engines alone are not the answer for effective information retrieval. High-quality categorization is crucial if users are to be able to find the right answers in repositories of articles and documents that are expanding at phenomenal rates. Companies continue to invest in technologies that will help them organize and integrate their content. A March 2002 article in EContent suggests a typical taxonomy implementation usually costs around $100,000. The article also cites a Merrill Lynch study that predicts the market for search and categorization products, now at about $600 million, will more than double by 2005. Classification activities are not new. In the third century B.C., Callimachus of Cyrene managed the ancient Library of Alexandria. To help scholars find items in the collection, he created an index of all the scrolls organized according to a subject taxonomy. Factiva's parent companies, Dow Jones and Reuters, each have more than 20 years of experience with developing taxonomies and painstaking manual categorization processes and also have a solid history with automated categorization techniques. This experience and expertise put Factiva at the leading edge of developing and applying categorization technology today. This paper will update readers about enhancements made to the Factiva Intelligent IndexingT taxonomy. It examines the value these enhancements bring to Factiva's news and business information service, and the value brought to clients who license the Factiva taxonomy as a fundamental component of their own Enterprise Knowledge Architecture. There is a behind-the-scenes-look at how Factiva classifies a huge stream of incoming articles published in a variety of formats and languages. The paper concludes with an overview of new Factiva services and solutions that are designed specifically to help clients improve productivity and make solid business decisions by precisely finding information in their own everexpanding content repositories.