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Sinnott, E.: Fewer errors resulting from the users' misconception of the OPAC in 1992 than a decade ago : a comparative study of no direct hits and zero hits in author searches (1993)
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Markey, K.: Twenty-five years of end-user searching : part 2: future research directions (2007)
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Moulaison, H.L.: OPAC queries at a medium-sized academic library : a transaction log analysis (2008)
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Willson, R.; Given, L.M.: ¬The effect of spelling and retrieval system familiarity on search behavior in online public access catalogs : a mixed methods study (2010)
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