Search (2 results, page 1 of 1)

  • × author_ss:"Basch, R."
  • × year_i:[1990 TO 2000}
  1. Basch, R.: May I help you? : Customer service beyond. (1990) 4.07 
    4.0688562 = weight(theme_ss:Informationsdienstleistungen in 5712) [ClassicSimilarity], result of:
  4.0688562 = fieldWeight in 5712, product of:
    1.0 = tf(freq=1.0), with freq of:
      1.0 = termFreq=1.0
    4.0688562 = idf(docFreq=2054, maxDocs=44218)
    1.0 = fieldNorm(doc=5712)
    Theme
    Informationsdienstleistungen
  2. Basch, R.: Electronic information delivery : ensuring quality and value (1995) 4.07 
    4.0688562 = weight(theme_ss:Informationsdienstleistungen in 6862) [ClassicSimilarity], result of:
  4.0688562 = fieldWeight in 6862, product of:
    1.0 = tf(freq=1.0), with freq of:
      1.0 = termFreq=1.0
    4.0688562 = idf(docFreq=2054, maxDocs=44218)
    1.0 = fieldNorm(doc=6862)
    Theme
    Informationsdienstleistungen

Types