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Lavin, M.R.: Improving the quality of business reference service (1995)
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Information management for information services - economic challenge for the '90s : Proceedings of a Workshop for Participants from Countries in Central and Eastern Europe and Developing Countries, Berlin, 13.-19. Oct. 1991 (1992)
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Information culture and business performance : prepared for the British Library by HERTIS Information and Research and incorporating additional papers to reflect the international dimension (1995)
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Maguire, C.; Kazlauskas, E.J.; Weir, A.D.: Information services for innovative organzations (1994)
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Wormell, I.: Success factors for fee-based information services (1996)
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Vaughan, L.Q.: Information search patterns of business communities : a comparison between small and medium-sized businesses (1997)
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Kaye, D.: Information and business : an introduction (1991)
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Johnston, S.: Training for the information economy : a study of the information culture of a graduate business school (1999)
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Abell, A.; Oxbrow, N.: Competing with knowledge : the information professionals in the knowledge management age (2001)
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Song, Y.-S.: International business students : a study on their use of electronic library services (2004)
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Corrall, S.: Strategic management of information services : a planning handbook (2000)
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