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  1. Sowards, S.W.: ¬A typology for ready reference Web sites in libraries (1996) 4.07 
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  2. Braaksma, B.; Drewes, K.; Siemens, G.; Tittenberger, P.: Building a virtual learning commons : what do YOU want to do? (2007) 4.07 
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  3. Priyanto, I.F.: Developing IT-based teaching materials to enhance information skills and knowledge awareness among students (2007) 4.07 
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  4. Matylonek, J.C.; Ottow, C.; Reese, T.: Organizing ready reference and administrative information with the reference desk manager (2001) 4.07 
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  5. Lavoie, B.; Henry, G.; Dempsey, L.: ¬A service framework for libraries (2006) 4.07 
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  6. Kenney, A.R.; McGovern, N.Y.; Martinez, I.T.; Heidig, L.J.: Google meets eBay : what academic librarians can learn from alternative information providers (2003) 4.07 
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  7. Cohen, S.; Fereira, J.; Horne, A.; Kibbee, B.; Mistlebauer, H.; Smith, A.: MyLibrary : personalized electronic services in the Cornell University Library (2000) 4.07 
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  8. Virkus, S.: Information literacy : seeking meaning - competency, skills and literacy (2003) 4.07 
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  9. Barr, P.; Tucker, A.: Beyond saints, spies ans salespeople : new analogies for library liaison programmes (2018) 4.07 
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