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  • × subject_ss:"Libraries / Reference services"
  1. Owen, T.: Success at the enquiry desk (1996) 4.07
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  2. Grogan, D.: Grogan's case studies in reference work : Vol.1-6 (1987) 4.07
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  3. Owen, T.: Success at the enquiry desk : Successful enquiry answering - every time (1998) 4.07
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  4. Grogan, D.: Practical reference work (1992) 4.07
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  5. Katz, W.A.: Introduction to reference work : Vol.1: Basic information sources; vol.2: Reference services and reference processes (1992) 4.07
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