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McCrank, L.J.: Reference expertise : paradigms, strategies, and systems (1993)
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Jordan, R.P.: Searching for information on tests : reference sources and a search strategy (1995)
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Makulowich, J.S.: 10 tips on managing your Internet searching (1995)
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Cole, C.; Kennedy, L.; Carter, S.: ¬The optimization of online searches through the labelling of a dynamic, situation-dependent information need : the reference interview and online searching for undergraduates doing a social-science assignment (1996)
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Adams, V.M.: Concepts in end-user training : how to convert end users into effective searchers (1997)
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Savolainen, R.: Seeking and using information from the Internet : the context of non-work use (1999)
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