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Lehnert, W.G.: ¬The process of question answering (1978) 4.07

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Theme: Informationsdienstleistungen

Jahoda, G.; Braunagel, J.S.: ¬The librarian and reference queries : a systematic approach (1980) 4.07

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Theme: Informationsdienstleistungen

Höfer, O.: Auskunftsdienst in wissenschaftlichen Universalbibliotheken (1982) 4.07

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Theme: Informationsdienstleistungen

Thun, H.-P.: ¬Der Informationsdienst der Öffentlichen Bibliothek (1971) 4.07

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Theme: Informationsdienstleistungen

Eitel, H.: Einsatzmöglichkeiten von Informationsdatenbanken im Auskunftsbereich einer Großstadtbibliothek (1987) 4.07

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Theme: Informationsdienstleistungen

Davinson, D.: Reference service (1979) 4.07

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Theme: Informationsdienstleistungen

Childers, T.: Information and referral : public libraries (1983) 4.07

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Theme: Informationsdienstleistungen

Call, K.: Auskunftsinterview und Auskunftsprotokoll (1974) 4.07

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Theme: Informationsdienstleistungen

Materialien zum Informationsdienst I : Informationsfragen aus der Stadtbibliothek Duisburg (1972) 4.07

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Theme: Informationsdienstleistungen

Reference and information services : an introduction (1991) 4.07

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Theme: Informationsdienstleistungen

Lokale Auskunftsstellen : Typologie (1988) 4.07

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Theme: Informationsdienstleistungen

Reddel, S.: Darstellung britischer Bibliotheksdienste (1988) 4.07

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Theme: Informationsdienstleistungen

Brittain, J.M.: Information and its users : a review with special reference to the social sciences (1970) 4.07

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Theme: Informationsdienstleistungen

Childers, T.A.; Crowley, T.: Information service in public libraries : two studies (1971) 4.07

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Theme: Informationsdienstleistungen

Murfin, M.E.; Wynar, L.R.: Reference service : an annotated bibliographic guide (1977) 4.07

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Theme: Informationsdienstleistungen

Standards for public libraries (1977) 4.07

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Theme: Informationsdienstleistungen

Pörzgen, R.; Schreiber, M.: ¬Die Informationsvermittlungsstelle : Planung, Einrichtung, Betrieb (1993) 4.07

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Theme: Informationsdienstleistungen

Zwischenbilanz 1992 zum Fachinformationsprogramm der Bundesregierung 1990-1994 (1993) 4.07

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Theme: Informationsdienstleistungen

Thomas, D.; Hinckley, A.T.; Eisenbach, E.R.: ¬The effective reference librarian (???) 4.07

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Theme: Informationsdienstleistungen

Whitlatch, J.B.: ¬The role of the academic reference librarian (1990) 4.07

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Theme: Informationsdienstleistungen

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