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¬The role and impact of the Internet on library and information services (2001)
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Rowley, J.: Information marketing (2001)
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International yearbook of library and information management : 2001/2002 information services in an electronic environment (2001)
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Public information campaigns and opinion research : a handbook for the student and practitioner (2002)
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Webb, S.; Winterton, J.: Fee-based information services (2003)
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British librarianship and information work : 1991-2000 (2006)
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Nicholas, D.: Assessing information needs : tools, techniques and concepts for the Internet age (2000)
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Achieving cultural change in networked libraries (2000)
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Bachmann, J.: ¬Der Information Broker : Informationen suchen, sichten, präsentieren (2000)
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Lankes, R.D.; Collins, J.W.; Kasowitz, A.S.: Digital reference service in the new millennium : planning, management, and evaluation (2000)
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Future teaching roles for academic librarians (2000)
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Kashyap, V.; Sheth, A.: Information brokering across heterogeneous digital data : a metadata-based approach (2000)
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Gurstein, M.: Community informatics : enabling communities with information and communication technologies (2000)
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Davies, C.: Finding and knowing : the psychology of digital information use (2003)
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Lancaster, F.W.; Warner, A.: Intelligent technologies in library and information service applications (2001)
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Brücher, H.: Dynamisches, agentenbasiertes Benutzerportal im Wissensmanagement (2001)
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Abell, A.; Oxbrow, N.: Competing with knowledge : the information professionals in the knowledge management age (2001)
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Crawford, J.: Evaluation of library and information services (2000)
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New technologies and reference services (2000)
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Henderson, L.; Tallman, J.I.: Stimulated recall and mental models : tools for teaching and learning computer information literacy (2006)
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