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  1. Questions (1978) 4.07
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  2. School library reference services in the 90s : where we are, where we're heading (1994) 4.07
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  3. Conflicts in reference services (1985) 4.07
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  4. Libraries and information service today : the yearly chronicle (1991) 4.07
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  5. Reference and information services : a reader for the nineties (1991) 4.07
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  6. Informationsdienste für Handel und Industrie / Information services for industry : Workshop Hatfield 1989. Arbeitspapiere (1989) 4.07
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  7. Auskunftsdienst an Öffentlichen Bibliotheken : Texte zu Theorie und Praxis (1985) 4.07
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  8. Informationsvermittlung 1988 : Bestandsaufnahme, Probleme, Analyse, Trends; Bericht über das gemeinsame Projekt der IuD-Kommission des Dbi und der FH Hannover, FB BID im WS 1988/89 und SS 1989. (1989) 4.07
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  9. Library bibliographic networks in Europe : a LIBER directory (1992) 4.07
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  10. Opportunities for reference services : the bright side of reference services in the 1990s (1991) 4.07
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  11. Continuing education of reference librarians (1990) 4.07
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  12. Reference services (1964) 4.07
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  13. Informationszentrum Öffentliche Bibliothek I (1971) 4.07
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  14. Informationszentrum Öffentliche Bibliothek II : Fortbildungsseminar der Arbeitsstelle für das Büchereiwesen, 1971 (1973) 4.07
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  15. Zum Auskunftsdienst an wissenschaftlichen Bibliotheken : eine Fortbildungsveranstaltung des Landes Baden-Württemberg, Referate - Berichte - Anregungen (1978) 4.07
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  16. Current trends in reference services (1964) 4.07
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  17. Information for industry : twenty-one years of the Library Association Industrial Group (1991) 4.07
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  18. Social science reference services (1995) 4.07
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  19. Research in reference effectiveness : proceedings of a preconference sponsored by the Research and Statistics Committee, Management and Operation of Public Services Section, Reference and Adult Services Division, American Library Association, San Francisco, California, June 26, 1992 (1993) 4.07
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  20. Instruction for information access in sci-tech libraries (1993) 4.07
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