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¬The role and impact of the Internet on library and information services (2001)
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International yearbook of library and information management : 2001/2002 information services in an electronic environment (2001)
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Public information campaigns and opinion research : a handbook for the student and practitioner (2002)
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British librarianship and information work : 1991-2000 (2006)
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Achieving cultural change in networked libraries (2000)
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Future teaching roles for academic librarians (2000)
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Gurstein, M.: Community informatics : enabling communities with information and communication technologies (2000)
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New technologies and reference services (2000)
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Medienkompetenz : wie lehrt und lernt man Medienkompetenz? (2003)
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Information literacy programs : successes and challenges (2002)
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Wissenschaftskommunikation im Netzwerk der Bibliotheken : Scholarly Communication in Libraries-Networking (2005)
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Online information services in the social sciences : from practice to need, from need to service (2004)
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British librarianship and information work : 2001-2005 (2007)
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Teaching and assessing information skills in the twenty-first century (2002)
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Theories of information behavior (2005)
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Covert and overt : recollecting and connecting intelligence service and information science (2005)
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Innovationsforum 2003 : [Informationskompetenz] (2003)
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"Was für ein Service!" : Entwicklung und Sicherung der Auskunftsqualität von Bibliotheken (2007)
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Teaching Library : eine Kernaufgabe für Bibliotheken (2007)
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