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New technologies and reference services (2000)
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Heinrich, G.; Thauer, W.: Bibliographie und Auskunftsdienst als Lehrfach : 2 Vorträge (1975)
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Medienkompetenz : wie lehrt und lernt man Medienkompetenz? (2003)
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Information literacy programs : successes and challenges (2002)
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Wissenschaftskommunikation im Netzwerk der Bibliotheken : Scholarly Communication in Libraries-Networking (2005)
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Online information services in the social sciences : from practice to need, from need to service (2004)
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British librarianship and information work : 2001-2005 (2007)
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Teaching and assessing information skills in the twenty-first century (2002)
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Theories of information behavior (2005)
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Covert and overt : recollecting and connecting intelligence service and information science (2005)
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Innovationsforum 2003 : [Informationskompetenz] (2003)
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"Was für ein Service!" : Entwicklung und Sicherung der Auskunftsqualität von Bibliotheken (2007)
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Teaching Library : eine Kernaufgabe für Bibliotheken (2007)
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British librarianship and information work : 1986-1990 (1993)
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Looking for information : a survey on research on information seeking, needs, and behavior (2016)
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Schwerpunkt Zwischenbilanz Fachinformationsdienste (2018)
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