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Ensor, P.: ¬The reference medium of choice : print or electronic (1994)
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Eisenburger, P.: ¬Die Stadtbibliothek im Gelben Haus Schotten (1991)
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Braun, M.: Aufbau eines Fax-Netzes (1993)
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Bittner, E.: Bildschirmtext im Angebot einer öffentlichen Bibliothek : das Beispiel Bielefeld (1992)
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Schwuchow, W.: Qualitätsmanagement für Informationsdienste (1993)
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Steinaecker, C. von: 'Inform' - Information for Minnesota (1993)
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Kraß, U.: Auskunftsdienst im Dreyeckland (1993)
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Nohr, H.: Buch - Computer - Bibliothek (1992)
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DATEX-J: neuer Mehrwertdienst der Telekom (1993)
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Bucknall, T.; Mangrum, R.: U-search : a user study of the CD-ROM service at the University of North Carolina at Chapel Hill (1992)
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Anderson, B.: CD-ROM LANs : a new challenge for reference librarians (1992)
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