Literatur zur Informationserschließung

Diese Datenbank enthält über 40.000 Dokumente zu Themen aus den Bereichen Formalerschließung – Inhaltserschließung – Information Retrieval.

© 2015 W. Gödert, TH Köln, Institut für Informationswissenschaft / Powered by litecat, BIS Oldenburg (Stand: 28. April 2022)

Suchergebnisse

• 1
  Lankes, R.D.: New concepts in digital reference.
  San Rafael, Calif. : Morgan and Claypool, 2009. 64 S.
  ISBN 1-59829-744-9
  (Synthesis lectures on information concepts, retrieval & services; 1)
  
  Abstract: Let us start with a simple scenario: a man asks a woman "how high is Mount Everest?" The woman replies "29,029 feet." Nothing could be simpler. Now let us suppose that rather than standing in a room, or sitting on a bus, the man is at his desk and the woman is 300 miles away with the conversation taking place using e-mail. Still simple? Certainly--it happens every day. So why all the bother about digital (virtual, electronic, chat, etc.) reference? If the man is a pilot flying over Mount Everest, the answer matters. If you are a lawyer going to court, the identity of the woman is very important. Also, if you ever want to find the answer again, how that transaction took place matters a lot. Digital reference is a deceptively simple concept on its face: "the incorporation of human expertise into the information system." This lecture seeks to explore the question of how human expertise is incorporated into a variety of information systems, from libraries, to digital libraries, to information retrieval engines, to knowledge bases. What we learn through this endeavor, begun primarily in the library context, is that the models, methods, standards, and experiments in digital reference have wide applicability. We also catch a glimpse of an unfolding future in which ubiquitous computing makes the identification, interaction, and capture of expertise increasingly important. It is a future that is much more complex than we had anticipated. It is a future in which documents and artifacts are less important than the contexts of their creation and use.
  
  Inhalt: Table of Contents: Defining Reference in a Digital Age / Conversations / Digital Reference in Practice / Digital Reference an a New Future / Conclusion
  
  Themenfeld: Informationsdienstleistungen
  
  LCSH: Electronic reference services (Libraries) ; Information retrieval
  RSWK: Bibliothek / Virtueller Auskunftsdienst
  
• 2
  Duckett, R.J. ; Walker, P. ; Donnelly, C.: Know it all, find it fast : an A-Z source guide for the enquiry desk.
  London : Facet Publ., 2008. xvii, 340 S.
  ISBN 1-85604-434-3
  
  Abstract: 'I wish that I had been able to obtain such a guide when I started dealing with enquiries' - "Managing Information". 'By the time I got to it 3 staff had noticed it on the desk and written a note saying really good and can we have a copy' - "BBOB News". 'This is certainly a comforting and very useful guide for the information worker, particularly inexperienced or unqualified, staffing a general enquiry desk' - "New Library World". There is a queue, the phone is ringing, the photocopier has jammed and your enquirer is waiting for a response. You are stressed and you can feel the panic rising. Where do you go to find the information you need to answer the question promptly and accurately?Answering queries from users is one of the most important services undertaken by library and information staff. Yet it is also one of the most difficult, least understood subjects. There are still very few materials available to help frontline staff - often paraprofessional - develop their reader enquiry skills. This award-winning sourcebook is an essential guide to where to look to find the answers quickly. It is designed as a first point of reference for library and information practitioners, to be depended upon if they are unfamiliar with the subject of an enquiry - or wish to find out more. It is arranged in an easily searchable, fully cross-referenced A-Z list of around 150 of the subject areas most frequently handled at enquiry desks.Each subject entry lists the most important information sources and where to locate them, including printed and electronic sources, relevant websites and useful contacts for referral purposes. The authors use their extensive experience in reference work to offer useful tips, warn of potential pitfalls, and spotlight typical queries and how to tackle them. This new edition has been brought right up-to-date with all sources checked for currency and many new ones added. The searchability is enhanced by a comprehensive index to make those essential sources even easier to find - saving you valuable minutes! Offering quick and easy pointers to a multitude of information sources, this is an invaluable reference deskbook for all library and information staff in need of a speedy answer, in reference libraries, subject departments and other information units.
  
  Anmerkung: Rez. in: Mitt. VÖB 620(2009) H.1, S.86-89 (O. Oberhauser)
  
  Themenfeld: Informationsdienstleistungen ; Informationsmittel
  
  LCSH: Information resources / Great Britain / Directories ; Reference services (Libraries) / Great Britain ; Internet in library reference services ; Reference books / Bibliography
  RSWK: Bibliothek / Informationsvermittlung / Wörterbuch ; Großbritannien / Bibliothek / Informationsvermittlung / Wörterbuch (BVB)
  DDC: 025.52
  LCC: ZA3050 .D83 2002
  
• 3
  Farkas, M.G.: Social software in libraries : building collaboration, communication, and community online.
  Medford, N.J. : Information Today, 2007. xxiv, 320 S.
  ISBN 1-57387-275-X
  
  Inhalt: Inhalt: What is social software? -- Blogs -- Blogs in libraries : practical applications -- RSS -- Wikis -- Online communities -- Social networking -- Social bookmarking and collaborative filtering -- Tools for synchronous online reference -- The mobile revolution -- Podcasting -- Screencasting and vodcasting -- Gaming -- What will work @ your library -- Keeping up : a primer -- Future trends in social software.
  
  Anmerkung: Rez. in: JASIST 59(1008) no.11, S.1866 (L.E. Harris)
  
  Themenfeld: Social tagging
  
  LCSH: Libraries and the Internet ; Telecommunication in libraries ; Libraries and community ; Libraries / Information technology ; Electronic reference services (Libraries) ; Online social networks ; Blogs ; RSS feeds ; Wikis (Computer science) ; Podcasting
  RSWK: Bibliothek / Soziale Software ; Bibliothek / Wiki ; Bibliothek / Web log ; Bibliothek / Podcasting ; Bibliothek / Virtuelle Gemeinschaft ; Soziale Software / Bibliothek
  BK: 06.54 / Bibliotheksautomatisierung ; 54.72 / Künstliche Intelligenz ; 06.74 / Informationssysteme
  DDC: 025.5/24 / dc22
  GHBS: BBK (FH K)
  LCC: Z674.75.I58 F37 2007
  RVK: AN 73000
  
• 4
  Kuhlthau, C.C: Seeking meaning : a process approach to library and information services.2nd ed.
  Westport, CT : Libraries Unlimited, 2004. XVII, 247 S.
  ISBN 1-59158-094-3
  
  Anmerkung: Rez. in: Information Research, 9(3), review no. R129 (T.D. Wilson): "The first edition of this book was published ten years ago and rapidly become something of a classic in the field of information seeking behaviour. It is good to see the second edition which incorporates not only the work the author has done since 1993, but also related work by other researchers. Kuhlthau is one of the most cited authors in the field and her model of the information search process, involving stages in the search and associated feelings, has been used by others in a variety of contexts. However, what makes this book different (as was the case with the first edition) is the author's dedication to the field of practice and the book's sub-title demonstrates her commitment to the transfer of research. In Kuhlthau's case this is the practice of the school library media specialist, but her research has covered students of various ages as well as a wide range of occupational groups. Because the information search model is so well known, I shall concentrate in this review on the relationship between the research findings and practice. It is necessary, however, to begin with the search process model, because this is central. Briefly, the model proposes that the searcher goes through the stages of initiation, selection, exploration, formulation, collection and presentation, and, at each stage, experiences various feelings ranging from optimism and satisfaction to confusion and disappointment. Personally, I occasionally suffer despair, but perhaps that is too extreme for most! ; It is important to understand the origins of Kuhlthau's ideas in the work of the educational theorists, Dewey, Kelly and Bruner. Putting the matter in a rather simplistic manner, Dewey identified stages of cognition, Kelly attached the idea of feelings being associated with cognitive stages, and Bruner added the notion of actions associated with both. We can see this framework underlying Kuhlthau's research in her description of the actions undertaken at different stages in the search process and the associated feelings. Central to the transfer of these ideas to practice is the notion of the 'Zone of Intervention' or the point at which an information seeker can proceed more effectively with assistance than without. Kuhlthau identifies five intervention zones, the first of which involves intervention by the information seeker him/herself. The remaining four involve interventions of different kinds, which the author distinguishes according to the level of mediation required: zone 2 involves the librarian as 'locater', i.e., providing the quick reference response; zone 3, as 'identifier', i.e., discovering potentially useful information resources, but taking no further interest in the user; zone 4 as 'advisor', i.e., not only identifying possibly helpful resources, but guiding the user through them, and zone 5 as 'counsellor', which might be seen as a more intensive version of the advisor, guiding not simply on the sources, but also on the overall process, through a continuing interaction with the user. Clearly, these processes can be used in workshops, conference presentations and the classroom to sensitise the practioner and the student to the range of helping strategies that ought to be made available to the information seeker. However, the author goes further, identifying a further set of strategies for intervening in the search process, which she describes as 'collaborating', 'continuing', 'choosing', 'charting', 'conversing' and 'composing'. 'Collaboration' clearly involves the participation of others - fellow students, work peers, fellow researchers, or whatever, in the search process; 'continuing' intervention is associated with information seeking that involves a succession of actions - the intermediary 'stays with' the searcher throughout the process, available as needed to support him/her; 'choosing', that is, enabling the information seeker to identify the available choices in any given situation; 'charting' involves presenting a graphic illustration of the overall process and locating the information seeker in that chart; 'conversing' is the encouragement of discussion about the problem(s), and 'composing' involves the librarian as counsellor in encouraging the information seeker to document his/her experience, perhaps by keeping a diary of the process. ; Together with the zones of intervention, these ideas, and others set out in the book, provide a very powerful didactic mechanism for improving library and information service delivery. Of course, other things are necessary - the motivation to work in this way, and the availability resources to enable its accomplishment. Sadly, at least in the UK, many libraries today are too financially pressed to do much more than the minimum helpful intervention in the information seeking process. However, that should not serve as a stick with which to beat the author: not only has she performed work of genuine significance in the field of human information behaviour, she has demonstrated beyond question that the ideas that have emerged from her research have the capability to help to deliver more effective services." Auch unter: http://informationr.net/ir/reviews/revs129.html
  
  Themenfeld: Information
  
  LCSH: Reference services (Libraries) ; Reference services (Libraries) / United States / Case studies ; Library research ; Library research / United States / Case studies ; Information retrieval ; Searching behavior
  RSWK: USA / Bibliothek / Informationsmanagement
  BK: 06.30 Bibliothekswesen ; 06.60 Bibliotheksbenutzung ; 06.35 Informationsmanagement
  DDC: 025.5/2 / dc22
  GHBS: BAHK (FH K) ; AVY (DU) ; TWY (DU) ; TVV (DU)
  LCC: Z711.K84 2004
  
• 5
  Bopp, R.E. u. L.C. Smith (Hrsg.): Reference and information services : an introduction.3rd ed.
  Englewood, CO : Libraries Unlimited, 2001. XXIV, 617 S.
  ISBN 1-56308-130-X
  (Library & information science text series)
  
  Themenfeld: Informationsdienstleistungen ; Bibliographie ; Informationsmittel
  
  LCSH: Reference services (Libraries) ; Information services
  RSWK: Bibliothek / Informationsvermittlung (GBV) ; Bibliothek / Auskunftsdienst (SWB)
  BK: 06.44 / IuD-Einrichtungen ; 06.60 / Bibliotheksbenutzung ; 01.20 / Allgemeine Nachschlagewerke: Allgemeines
  DDC: 025.52
  GHBS: BCNM (FH K)
  LCC: Z711
  
• 6
  Owen, T.: Success at the enquiry desk : Successful enquiry answering - every time.2nd rev. ed.
  London : Library Association, 1998. XI, 84 S.
  ISBN 1-85604-309-6
  (The successful LIS professional)
  
  Abstract: An essential desk-book aiming to help the information professional to become self-sufficient in answering enquiries. Step by step, it guides the reader through all the stages of research, from finding out what the enquirer really wants, to providing a polished, value-added answer, including: Techniques for getting started - Tips for efficient search strategies - How much information to select - How to meet deadlines every time - How to choose between printed and electronic sources - What to do when the anser is nowhere to be found
  
  Themenfeld: Informationsdienstleistungen
  
  Compass: Libraries / Reference services
  LCSH: Reference services (Libraries)
  DDC: 025.52
  
• 7
  Owen, T.: Success at the enquiry desk.
  London : Library Association, 1996. 96 S.
  ISBN 1-85604-181-6
  
  Anmerkung: Rez. in: Managing information 3(1996) no.9, S.46 (Z. Woodley)
  
  Themenfeld: Informationsdienstleistungen
  
  Compass: Libraries / Reference services
  LCSH: Reference services (Libraries)
  DDC: 025.52
  
• 8
  Bopp, R.E. u. L.C. Smith (Hrsg.): Reference and information services : an introduction.2nd ed.
  Englewood, CO : Libraries Unlimited, 1995. XXIV,626 S.
  ISBN 1-56308-130-X
  (Library science text series)
  
  Inhalt: Enthält die Kapitel: BOPP, R.E.: History and varieties of reference services; SUTTON, E.D. u. L.D. HOLT: The reference interview; DALRYMPLE, P.D.: Bibliographic control, organization of information, and search strategies; KLUEGEL, K.M.: Introduction to electronic reference services; KLUEGEL, K.M.: Trends in electronic reference services: opportunities and challenges; WILSON, L.A.: Instruction as a reference service; WOODARD, B.S.: Reference staff training and development; ALLEN, B.: Evaluation of reference services; KIBBEE, J.Z.: Organization and management of reference and information services; KING, D.N. u. R.E. RUBIN: A philosophy of service; SUTTON, E.D., F.J. JACOBSON u. L.E. HOLT: Reference services for specific populations; SMITH, L.C.: Selection and evaluation of reference sources; MILLER, S.: Directories; STENSTROM, P.F.: Almanacs, yearbooks, and handbooks; BOPP, R.E.: Biographical sources; FAIRCHILD, C.A.: Dictionaries; JACOBSON, F.F.: Encyclopedias; COBB, D.A.: Geographical sources; PENKA, C.B. u. M. LANDIS: Bibliographies and library catalogs; SMITH, L.C.: Indexes and abstracts; BEKIARES, S.E. u. M. MALLORY: Government documents and statistics sources;
  
  Anmerkung: Rez. in: College and research libraries 57(1996) no.1, S.91-93 (R. Kieft); IfB 5(1997) H.1/2, S.24-26 (K. Schreiber); Electronic library 14(1996) no.5, S.471-472 (G. Matthews)
  
  Themenfeld: Informationsdienstleistungen ; Bibliographie ; Informationsmittel
  
  LCSH: Reference services (Libraries) ; Information services
  RSWK: Bibliothek / Informationsvermittlung (GBV) ; Bibliothek / Auskunftsdienst (SWB)
  BK: 06.44 / IuD-Einrichtungen ; 06.60 / Bibliotheksbenutzung
  DDC: 025.52
  Eppelsheimer: All B 91 / Nachschlagewerke ; All B 91 / Elektronische Publikationen ; Bib A 591 / Auskunft ; a Angelsächsische Welt / All B 91 Nachschlagewerke ; a Angelsächsische Welt / All B 91 Elektronische Publikationen
  GHBS: BCNM (FH K)
  LCC: Z711
  
• 9
  Carande, R.: Automation in library reference services : a handbook.
  London : Greenwood Publ., 1993. 224 S.
  ISBN 0-313-27837-7
  
  Abstract: The future of reference librarianship as a viable part of the library depends on developing a proactive, participatory approach to automation. Aims to pull together and explain the important elements of change likely to influence library information services. Reviews some of the ways various schools of thought look at library information and communication. Focuses on information, its relationship to the library, and its rate of growth. Discusses the dynamics of communications as a process and examines it vis-a-vis the library
  
  Anmerkung: Rez. in: Library review 42(1993) no.5, S.72-74 (B. Duckett)
  
  Themenfeld: Informationsdienstleistungen
  
  Compass: Information retrieval
  LCSH: Reference services (Libraries) / Automation / Management / Handbooks, manuals, etc
  DDC: 025.524
  
• 10
  Katz, W.A.: Introduction to reference work : Vol.1: Basic information sources; vol.2: Reference services and reference processes.6. Aufl.
  New York : MacGraw-Hill, 1992. XVII; 485 + XVI, 255 S.
  ISBN 0-07-033638-5 (v.1) - 0-07-033639-3 (v.2)
  
  Abstract: Standardwerk mit Bezug zum anglo-amerikanischen Verständnis von 'Reference work', das zwar Vorbild für viele Betrachtungen in der deutschen Literatur und in deutschen Bibliotheken ist, das aber bis heute keine Entsprechung in der bibliothekarischen Praxis gefunden hat
  
  Inhalt: Volume 1 is divided into three parts. Part One (Chapters 1 and 2) constitutes an introduction to the reference process and automated reference services. Part Two, "Information: Control and Access," consists of Chapters 3 through 6 and covers an introduction to bibliographies, indexing, and abstracting services. Chapters 7 through 12 are in Part Three, "Sources of Information," which include encyclopedias, various ready reference sources, biographical sources, dictionaries, geographical sources, and government documents. It is as pointless for students to memorize details about specific reference sources, as it is necessary for them to grasp the essential areas of agreement and difference among the various forms. To this end, every effort is made to compare rather than to detail. Only basic or foundation reference works are discussed in this volume. But readers may not find all basic titles included or annotated because: (1) There is no consensus an what constitutes "basic". (2) The objective of this text is to discuss various forms, and the titles used for that purpose are those that best illustrate those forms. (3) The annotations for a specific title are duplicated over and over again in Guide to Reference Books and Guide to Reference Materials, which list the numerous subject bibliographies. In both volumes, suggested readings are found in the footnotes and at the end of each chapter. When a publication is cited in a footnote, the reference is rarely duplicated in the "Suggested Reading." For the most part, these readings are limited to publications issued since 1987. In addition to providing readers with current thinking, these more recent citations have the added bonus of making it easier for the student to locate the readings. A number of the suggested reading items will be found in Reference and Information Sources, A Reader, 4th ed., published by Scarecrow Press, in 1991. It is beyond argument, of course, that all readings need not necessarily be current and that many older articles and books are as valuable today as they were when first published. Thanks to many teachers' having retained earlier editions of this text and the aforementioned Scarecrow title, it is possible to have a bibliography of previous readings. As has been done in all previous editions, the sixth edition notes prices for most of the major basic titles. This practice seems particularly useful today, since librarians must more and more be aware of budgetary constraints when selecting reference titles. CD-ROMS are listed where available. Prices are based an information either from the publisher of the original reference source or from the publisher of the CD-ROM disc. If a particular work is available online, the gross hourly rate as charged by DIALOG is given for its use. Both this rate and the book prices are current as of late 1990 and are useful in determining relative costs. Bibliographic data are based an publisher's catalogs, Books in print, and examination of the titles. The information is applicable as of late 1990 and, like prices, is subject to change. ; The ten chapters in Volume 11 are divided into 3 parts: Part One, "Information and the Community," contains two chapters to familiarize readers with various groups in the community, their information and reference needs, and how professionals attempt to serve those needs. Part Two, "Interview and Search," devotes Chapters 3 through 6 to the vital task of explaining how to isolate and understand the questions readers put to librarians as well as basic methods of finding the correct answer(s). The emphasis is an practical application of tried and true methods of interviewing and searching. Attention is given to both manual and computer searches. Chapter 6 is a guide to basic information about databases, including CD-ROMS. Part Three, "Library Instruction, Networks, Policies, and Evaluation," is comprised of the last four chapters and covers the activities of reference librarians when not responding to direct questions. This part includes hints an teaching people how to find information as well as the networks that help both librarian and user to discover what is needed. Chapter 10 discusses methods of deciding how well the individual has fulfilled the task of being a reference librarian. Only space and the fact that this text is for beginners limits what information it contains. First, many new developments and potentially important technological changes in the field of information are impossible to cover without turning to technical language and jargon quite beyond the average reader of an introductory textbook. However, basic developments are covered and explained, and there is a guide (via the footnotes and suggested readings) for those who wish to explore the future. Second, this volume is for students and working reference librarians and is intended first, foremost, and always as a pragmatic, practical approach. This is not to discount the importance of research and information science. Leaders and followers in those fields are responsible for much of what is revolutionary in references services today. There are other courses, other places where information science can be considered in depth; all that can be done here is to hint at the joy of the intellectual fields that open up to the information scientist and researcher. Students and teachers alike should be aware that much of the material covered in this book is updated, argued, and dutifully considered in several basic journals. RQ, the official voice of reference librarians of the American Library Association, excels in its coverage of the topics considered in this text. Library Journal, while more general, now offers excellent and timely articles an the new technology and its influence an librarians. The Reference Librarian, edited by the author of this text, offers specific discussions of single topics in each issue, and these have ranged from online reference services, to personnel, to problems of evaluation. And, not to be missed, is the nicely edited, always useful, and sometimes downright inspirational, References Services Review.
  
  Anmerkung: 5. Aufl. 1987
  
  Themenfeld: Bibliographie ; Informationsmittel ; Informationsdienstleistungen
  
  Compass: Libraries / Reference services
  LCSH: Reference services (Libraries) ; Reference books / Bibliography
  DDC: 025.5'2 / dc20
  LCC: Z711.K32
  
• 11
  Bopp, R.E. u. L.C. Smith (Hrsg.): Reference and information services : an introduction.
  Englewood, CO : Libraries Unlimited, 1991. XX, 483 S.
  ISBN 0-87287-788-4
  (Library science text series)
  
  Themenfeld: Informationsdienstleistungen
  
  LCSH: Reference services (Libraries) ; Information services
  DDC: 025.5/2
  Eppelsheimer: Bib A 591 / Auskunft
  GHBS: BCNM (FH K)
  LCC: Z711
  
• 12
  Grogan, D.: Grogan's case studies in reference work : Vol.1-6.
  London : Bingley, 1987.
  ISBN 0-85157-364-9 (1) * 0-85157-412-2 (2) * 0-85157-413-0 (3) * 0-85157-414-9 (4) * 0-85157-415-7 (5) * 0-85157-416-5 (6)
  
  Abstract: In this major series of 6 volumes the author shows the reference process in action. Mr. Grogan's Approach is to dramatize the enquiry process. Real cases with questions as vague or as specific as actually occured are entertainingly re-created
  
  Inhalt: Vol.1: Enquiries and the reference process. 96 S. - Vol.2: Encyclopedias, yearbooks, directories and statistical sources. 184 S. - Vol.3: Bibliographies of books. 104 S. - Vol.4: Periodicals and their guides. 136 S. - Vol.5: Dictionaries and phrase books. 160 S. - Vol.6: Biographical source. 160 S.
  
  Themenfeld: Informationsdienstleistungen
  
  LCSH: Reference services (Libraries)
  Precis: Libraries / Reference services
  DDC: 025.5'2
  LCC: Z711
  
• 13
  Grogan, D.: Practical reference work.
  London : Bingley, 1979. 144 S.
  ISBN 0-85157-275-8
  (Outlines of modern librarianship)
  
  Themenfeld: Informationsdienstleistungen
  
  LCSH: Reference services (Libraries)
  DDC: 025.5'2
  LCC: Z711