Diese Datenbank enthält über 40.000 Dokumente zu Themen aus den Bereichen Formalerschließung – Inhaltserschließung – Information Retrieval.
© 2015 W. Gödert, TH Köln, Institut für Informationswissenschaft / Powered by litecat, BIS Oldenburg (Stand: 04. Juni 2021)
1St Jean, B. ; Gorham, U. ; Bonsignore, E.: Understanding human information behavior : when, how, and why people interact with information.
Lanham : Rowman & Littlefield, 2021. 336 S.
Abstract: This introductory textbook for undergraduate students in information science, information studies, computer science, and related disciplines provides an applied grounding in information behavior. The book positions information behavior as a foundational element undergirding all of the information and computer science disciplines and professions. ; This comprehensive text is the ideal resource for teaching human information behavior to undergraduate students. The text is organized in a thoughtful way to address all the most important aspects in an easy to digest manner, with the latter part of the book focusing on key areas of study within the information behavior field. The real world examples included in the text will appeal to undergraduate students and help them connect to what information behavior looks like in practice. The authors write in a winningly approachable style that will help students connect with the key concepts. I particularly like the inclusion of Discussion Questions which can be used by instructors as either homework or in class discussion points to foster a rich dialogue about each of the chapters. Applicable research studies are introduced in the text in an approachable way which will facilitate undergraduate engagement with the ongoing work in the discipline. The acronyms list and glossary at the back of the book are two additional, helpful resources for undergraduates to get caught up to speed on the most important topics under the umbrella of human information behavior.-- [Emily Vardell, PhD, assistant professor, School of Library and Information Management, Emporia State University]. Extremely accessible, comprehensive, and useful, Understanding Human Information Behavior: When, How, and Why People Interact with Information discusses the relevance and significance of its subject to our work and everyday life and is well-positioned to empower students to become helpful information and technology professionals.-- [Yan Zhang, associate professor, School of Information, The University of Texas at Austin].
2Hapke, T.: Zu einer ganzheitlichen Informationskompetenz gehört eine kritische Wissenschaftskompetenz : Informationskompetenz und Demokratie.
In: Open Password. 2020, Nr.715 vom 03. März 2020 [https://www.password-online.de/?mailpoet_router&endpoint=view_in_browser&action=view&data=WzQzLCJkMTY5ZDA2ZGRhMDgiLDYyNjQsIjEyMXR1ZWJudW5zMGtrZ2djZ3d3ZzQ4MHc4ODBrNHNjIiwzNiwwXQ].
Abstract: 1. Was ist Informationskompetenz? Was macht Informationskompetenz im Kern aus? Wie weit greift sie, wo endet sie? Inwiefern spielt Informationskompetenz mit weiteren Kompetenzen zusammen? 2. Wie soll man Informationskompetenz vermitteln? Wie soll Informationskompetenz am besten vermittelt werden? Wie werden Menschen am besten zu informationskompetentem Verhalten motiviert und geführt? 3. Welches sind die zentralen Entwicklungen im Bereich der Informationskompetenz und Informationskompetenzvermittlung? Wie entwickelt sich Informationskompetenz? Welche Bereiche werden künftig wichtiger? 4. Weitere Aspekte des Themas - Welche? Warum sind diese wichtig? Was folgert daraus?
Anmerkung: Leicht veränderte Fassung eines Beitrages, der für das Projekt "Informationskompetenz und Demokratie" erstellt wurde (Daphné Çetta, Joachim Griesbaum, Thomas Mandl, Elke Montanari). Die ursprüngliche Fassung ist enthalten in: Çetta, D., Griesbaum, J., Mandl, T., Montanari, E. (Hg). (2019). Positionspapiere: Informationskompetenz und Informationskompetenzvermittlung: Aktueller Stand und Perspektiven. Projekt: Zukunftsdiskurse: Informationskompetenz und Demokratie (IDE): Bürger, Suchverfahren und Analyse-Algorithmen in der politischen Meinungsbildung, Universität Hildesheim, http://informationskompetenz.blog.uni-hildesheim.de/files/2019/10/Projekt_Informationskompetenz_und_DemokratieKompilation_aller_Positionspapiere.pdf. Die Fragen, die den Beitrag strukturieren und entsprechend hervorgehoben werden, wurden von den Hildesheimer Forschern gestellt.
Themenfeld: Information ; Informationsdienstleistungen
3Zhao, Y.C. ; Peng, X. ; Liu, Z. ; Song, S. ; Hansen, P.: Factors that affect asker's pay intention in trilateral payment-based social Q&A platforms : from a benefit and cost perspective.
In: Journal of the Association for Information Science and Technology. 71(2020) no.5, S.516-528.
Abstract: More and more social Q&A platforms are launching a new business model to monetize online knowledge. This monetizing process introduces a more complicated cost and benefit tradeoff to users, especially for askers' concerns. Much of the previous research was conducted in the context of free-based Q&A platform, which hardly explains the triggers that motivate askers' pay intention. Based on the theories of social exchange and social capital, this study aims to identify and examine the antecedents of askers' pay intention from the perspective of benefit and cost. We empirically test our predictions based on survey data collected from 322 actual askers in a well-known trilateral payment-based social Q&A platform in China. The results by partial least squares (PLS) analysis indicate that besides noneconomic benefits including self-enhancement, social support, and entertainment, financial factors such as cost and benefit have significant influences on the perceived value of using trilateral payment-based Q&A platforms. More important, we further identify that the effect of financial benefit is moderated by perceived reciprocity belief, and the effect of perceived value is moderated by perceived trust in answerers. Our findings contribute to the previous literature by proposing a theoretical model that explains askers' behavioral intention, and the practical implications for payment-based Q&A service providers and participants.
4Poole, A.H.: ¬The information work of community archives : a systematic literature review.
In: Journal of documentation. 76(2020) no.3, S.657-687.
Abstract: Purpose This paper scrutinizes the scholarship on community archives' information work. Community archives and archiving projects represent unprecedentedly democratic venues for information work centering on essential documentary concepts such as custody, collection development and appraisal, processing, arrangement and description, organization, representation and naming, collaboration, resource generation and allocation, activism and social justice, preservation, reuse, and sustainability. Design/methodology/approach Unearthed through databases searches, citation chaining, and browsing, sources examined include peer-reviewed journal articles, books, and book chapters published in the English language between 1985 and 2018. Findings The literature on community archives' information work shows considerable geographical (six continents), topical, and (inter)disciplinary variety. This paper first explores scholars' efforts to define both community and community archives. Second, it unpacks the ways in which community archives include new stakeholders and new record types and formats even as they leverage alternative archival principles and practices. Third, it discusses community archives as political venues for empowerment, activism, and social justice work. Fourth, this paper delves into the benefits and challenges of partnerships and collaborations with mainstream institutions. Fifth, it documents the obstacles community archives face: not only tensions within and among communities, but also sustainability concerns. Finally, it sets forth six directions for future research. Originality/value This paper is the first systematic review of the community archives literature.
Inhalt: Vgl.: https://doi.org/10.1108/JD-07-2019-0140.
Themenfeld: Informationsdienstleistungen ; Literaturübersicht
5Hertzum, M. ; Hansen, P.: Empirical studies of collaborative information seeking : a review of methodological issues.
In: Journal of documentation. 75(2019) no.1, S.140-163.
Abstract: Purpose Information seeking is often performed in collaborative contexts. The research into such collaborative information seeking (CIS) has been proceeding since the 1990s but lacks methodological discussions. The purpose of this paper is to analyze and discuss methodological issues in existing CIS studies. Design/methodology/approach The authors systematically review 69 empirical CIS studies. Findings The review shows that the most common methods of data collection are lab experiments (43 percent), observation (19 percent) and surveys (16 percent), that the most common methods of data analysis are description (33 percent), statistical testing (29 percent) and content analysis (19 percent) and that CIS studies involve a fairly even mix of novice, intermediate and specialist participants. However, the authors also find that CIS research is dominated by exploratory studies, leaves it largely unexplored in what ways the findings of a study may be specific to the particular study setting, appears to assign primacy to precision at the expense of generalizability, struggles with investigating how CIS activities extend over time and provides data about behavior to a larger extent than about reasons, experiences and especially outcomes. Research limitations/implications The major implication of this review is its identification of the need for a shared model to which individual CIS studies can contribute in a cumulative manner. To support the development of such a model, the authors discuss a model of the core CIS process and a model of the factors that trigger CIS. Originality/value This study assesses the current state of CIS research, provides guidance for future CIS studies and aims to inspire further methodological discussion.
Inhalt: Vgl.: https://www.emeraldinsight.com/doi/full/10.1108/JD-05-2018-0072.
6Ruthven, I.: ¬The language of information need : differentiating conscious and formalized information needs.
In: Information processing and management. 56(2019) no.1, S.77-90.
Abstract: Information need is a fundamental concept within Information Science. Robert Taylor's seminal contribution in 1968 was to propose a division of information needs into four levels: the visceral, conscious, formalized and compromised levels of information need. Taylor's contribution has provided much inspiration to Information Science research but this has largely remained at the discursive and conceptual level. In this paper, we present a novel empirical investigation of Taylor's information need classification. We analyse the linguistic differences between conscious and formalized needs using several hundred postings to four major Internet discussion groups. We show that descriptions of conscious needs are more emotional in tone, involve more sensory perception and contain different temporal dimensions than descriptions of formalized needs. We show that it is possible to differentiate levels of information need based on linguistic patterns and that the language used to express information needs can reflect an individual's understanding of their information problem. This has implications for the theory of information needs and practical implications for supporting moderators of online news groups in responding to information needs and for developing automated support for classifying information needs.
Inhalt: Vgl.: https://doi.org/10.1016/j.ipm.2018.09.005.
7Pluye, P. ; El Sherif, R. ; Granikov, V. ; Hong, Q.N. ; Vedel, I. ; Barbosa Galvao, M.C. ; Frati, F.E.Y. ; Desroches, S. ; Repchinsky, C. ; Rihoux, B. ; Légaré, F. ; Burnand, B. ; Bujold, M. ; Grad, R.: Health outcomes of online consumer health information : a systematic mixed studies review with framework synthesis.
In: Journal of the Association for Information Science and Technology. 70(2019) no.7, S.643-659.
Abstract: The Internet has become the first source of consumer health information. Most theoretical and empirical studies are centered on information needs and seeking, rather than on information outcomes. This review's purpose is to explore and explain health outcomes of Online Consumer Health Information (OCHI) in primary care. A participatory systematic mixed studies review with a framework synthesis was undertaken. Starting from an initial conceptual framework, our specific objectives were to (a) identify types of OCHI outcomes in primary care, (b) identify factors associated with these outcomes, and (c) integrate these factors and outcomes into a comprehensive revised framework combining an information theory and a psychosocial theory of behavior. The results of 65 included studies were synthesized using a qualitative thematic data analysis. The themes derived from the literature underwent a harmonization process that produced a comprehensive typology of OCHI outcomes. The revised conceptual framework specifies four individual and one organizational level of OCHI outcomes, while including factors such as consumers' information needs and four interdependent contextual factors. It contributes to theoretical knowledge about OCHI health outcomes, and informs future research, information assessment methods, and tools to help consumers find and use health information.
Inhalt: Vgl.: https://onlinelibrary.wiley.com/doi/10.1002/asi.24178.
Themenfeld: Informationsdienstleistungen ; Internet
8Hertzum, M. ; Hyldegård, J.S.: Information seeking abroad : an everyday-life study of international students.
In: Journal of documentation. 75(2019) no.6, S.1298-1316.
Abstract: Purpose The purpose of this paper is to investigate how four international students at a Danish university cope with their study-related and everyday information needs, behaviorally as well as affectively, and how their information seeking blends with their cross-cultural adaptation. Design/methodology/approach Each of the four participants contributed ten diaries and took part in three interviews during the first semester of their stay. Findings International students' information needs and seeking behavior are shaped by their host university but also by cross-cultural, personal and situational issues. While the cross-cultural issues set international students apart from domestic students, the personal and situational issues create individual differences that call for more individually tailored support. The studied international students lacked information about both study-related and everyday issues. These two types of issues were intertwined and experienced as equally stressful. However, study-related information needs were more important, whereas everyday information needs were more difficult to resolve. In addition, participants tended to feel on their own when it came to finding needed information, but studying abroad also had elements of personal growth in meeting life's challenges. Research limitations/implications More participants are needed to investigate how international students' information seeking evolves over time. Originality/value This study contributes detailed information about international students' study-related and everyday information seeking during their first semester abroad. The study has implications for everyday-life studies of international students' information behavior and the international classroom in general.
Inhalt: Vgl.: https://doi.org/10.1108/JD-11-2018-0183.
9Smith, C.L. ; Matteson, M.L.: Information literacy in the age of machines that learn : desiderata for machines that teach.
In: Libri. 68(2018) no.2, S.71-84.
Abstract: With the use of machine learning and other advances, modern information search systems make it easy for searchers to access information to meet their most frequent information needs. Building from Kuhlthau's concepts of exploration and differentiating, this article argues that along with the benefits of greater accessibility, these advances impede the development of information literacy, conceptualized as processes for planning, accessing, judging and communicating information. It is argued that information literacy emerges during interaction with search systems and modern system designs hide or render unworkable the contextual information needed for the judgment processes of information literacy. In response to these concerns, the article contributes desiderata for new designs that facilitate the discovery, navigation and use of context information.
Inhalt: Vgl.: DOI: https://doi.org/10.1515/libri-2017-0025.
10Zhou, X. ; Sun, X. ; Wang, Q. ; Sharples, S.: ¬A context-based study of serendipity in information research among Chinese scholars.
In: Journal of documentation. 74(2018) no.3, S.526-551.
Abstract: Purpose The current understanding of serendipity is based primarily on studies employing westerners as the participants, and it remains uncertain whether or not this understanding would be pervasive under different cultures, such as in China. In addition, there is not a sufficient systematic investigation of context during the occurrence of serendipity in current studies. The purpose of this paper is to examine the above issues by conducting a follow-up empirical study with a group of Chinese scholars. Design/methodology/approach The social media application "WeChat" was employed as a research tool. A diary-based study was conducted and 16 participants were required to send to the researchers any cases of serendipity they encountered during a period of two weeks, and this was followed by a post-interview. Findings Chinese scholars experienced serendipity in line with the three main processes of: encountering unexpectedness, connection-making and recognising the value. An updated context-based serendipity model was constructed, where the role of context during each episode of experiencing serendipity was identified, including the external context (e.g. time, location and status), the social context and the internal context (e.g. precipitating conditions, sagacity/perceptiveness and emotion). Originality/value The updated context model provides a further understanding of the role played by context during the different processes of serendipity. The framework for experiencing serendipity has been expanded, and this may be used to classify the categories of serendipity.
Inhalt: Vgl.: https://www.emeraldinsight.com/doi/full/10.1108/JD-05-2017-0079.
Themenfeld: Informationsdienstleistungen ; Benutzerstudien
11Savolainen, R.: Information-seeking processes as temporal developments : comparison of stage-based and cyclic approaches.
In: Journal of the Association for Information Science and Technology. 69(2018) no.6, S.787-797.
Abstract: Drawing on the ideas of process philosophy, this study elaborates the nature of information-seeking process by approaching them as temporal developments. To this end, a conceptual analysis was made by comparing key models which approach information seeking as stage-based and cyclic processes. The nature of such processes was scrutinized by devoting attention to two main aspects, that is, the temporal order in which the constituents of information seeking appear during the process, and the changes occurring in the constituents. Stage-based approaches draw on linear time concept by conceptualizing such processes as sets of consecutive activities progressing toward a final point. Cyclic approaches conceptualize information-seeking processes as sets of iterative activities which may be repeated. The findings suggest that stage-based and cyclic approaches should not be opposite approaches; rather, they complement each other. However, cyclic models emphasizing the importance of feedback loops have gained more popularity in the modeling of web searching, whereas the interest in the development of stage-based approaches has decreased since the 1990s.
Inhalt: Vgl.: https://onlinelibrary.wiley.com/doi/abs/10.1002/asi.24003.
12Kvasny, L. ; Payton, F.C.: Managing hypervisibility in the HIV prevention information-seeking practices of black female college students.
In: Journal of the Association for Information Science and Technology. 69(2018) no.6, S.798-806.
Abstract: While information resources have contributed to the overall decline in human immunodeficiency virus (HIV) infections in the United States, these benefits have not been experienced equally. Our article describes formative research conducted as part of a larger study focused on the development of an online HIV prevention platform tailored for Black female college students. To inform the design of our platform, we conducted focus groups with 60 Black women enrolled at two predominantly White institutions (PWIs). The purpose of the focus groups was to understand information needs, awareness of specific information resources, and the search strategies employed for finding and evaluating HIV prevention information. We used hypervisibility as a sensitizing lens for making sense of how the intersecting gender and racial identities of Black womanhood shape information-seeking behavior. Four themes emerged: platform choice and privacy, relatability, respectability politics, and silence on campus. The themes depict discursive representations specific to Black female identity to manage stigma, reduce their hypervisibility, and amplify their authentic voices in the broader HIV prevention discourse. Our findings contribute to human information behavior scholarship on marginalized groups.
Inhalt: Vgl.: https://onlinelibrary.wiley.com/doi/abs/10.1002/asi.24001.
13Le, L.T. ; Shah, C.: Retrieving people : identifying potential answerers in Community Question-Answering.
In: Journal of the Association for Information Science and Technology. 69(2018) no.10, S.1246-1258.
Abstract: Community Question-Answering (CQA) sites have become popular venues where people can ask questions, seek information, or share knowledge with a user community. Although responses on CQA sites are obviously slower than information retrieved by a search engine, one of the most frustrating aspects of CQAs occurs when an asker's posted question does not receive a reasonable answer or remains unanswered. CQA sites could improve users' experience by identifying potential answerers and routing appropriate questions to them. In this paper, we predict the potential answerers based on question content and user profiles. Our approach builds user profiles based on past activity. When a new question is posted, the proposed method computes scores between the question and all user profiles to find the potential answerers. We conduct extensive experimental evaluations on two popular CQA sites - Yahoo! Answers and Stack Overflow - to show the effectiveness of our algorithm. The results show that our technique is able to predict a small group of 1000 users from which at least one user will answer the question with a probability higher than 50% in both CQA sites. Further analysis indicates that topic interest and activity level can improve the correctness of our approach.
Inhalt: Vgl.: https://onlinelibrary.wiley.com/doi/10.1002/asi.24042.
14Barr, P. ; Tucker, A.: Beyond saints, spies ans salespeople : new analogies for library liaison programmes.[19.09.2018].
In: In the Library with the Lead Pipe [http://www.inthelibrarywiththeleadpipe.org/2018/beyond-saints-spies-and-salespeople/].
Abstract: Academic libraries in the UK are placing an increased emphasis on engagement and partnership building with academics. Attempts to articulate what is meant by this engagement rely on analogies from the commercial world, notably from sales- driven environments. This language can prove counteractive to true faculty engagement. It retains a focus on a transactional approach to the detriment of partnership and often alienates academics (and librarians) reacting against their increasingly marketised and managerialised institutions. Therefore, we argue that it is necessary to abandon the technical vocabulary of sales and customer relations and develop better analogies to describe library liaison work.
15Altenhöner, R. (Hrsg.): Schwerpunkt Zwischenbilanz Fachinformationsdienste.
In: Zeitschrift für Bibliothekswesen und Bibliographie. 65(2018) H.2/3, S.xxx-xxx.
Inhalt: Enthält die Beiträge: FID Sozial- und Kulturanthropologie Matthias Harbeck: Kontinuität sichern, Innovation gewährleisten. Herausforderung(en) an den Fachinformationsdienst Sozial- und Kulturanthropologie Beate Binder: Der Fachinformationsdienst Sozial- und Kulturanthropologie. Kommentar aus Nutzerinnen-Perspektive FID Geschichtswissenschaft Silvia Daniel, Gregor Horstkemper: Fachinformationsdienst für eine große Geisteswissenschaft. Der FID Geschichtswissenschaft im Spannungsverhältnis von Förderpolitik, Nutzerwünschen und bibliothekarischem Handlungsrahmen Beispiel Frankreich Elise Girold: CollEx-Persée - Building information and documentation networks for research FID Linguistik Heike Renner-Westermann: Fachinformationsdienst Linguistik zwischen Innovation und Tradition. Forschungsdaten in der Linguistik Thomas Gloning: Die Planungen zum Fachinformationsdienst Linguistik. Kommentar zum Zusammenspiel des FID Linguistik, der fachwissenschaftlichen Forschung und der Infrastrukturprojekte FID Musikwissenschaft Reiner Nägele: Transformation SSG-FID in den Musikwissenschaften. Eine Binnenanalyse Andreas Münzmay: Der FID Musikwissenschaft (Musiconn) in Lehre und Forschung. Kommentar aus Nutzer-Perspektive FID CrossAsia - Asien Matthias Kaun: Woher - Wohin: Der FID CrossAsia - Asien Helwig Schmidt-Glintzer: Fernkompetenz und FID CrossAsia - Asien: Wie vernetzen wir Professionalität und Transdisziplinarität? Kommentar aus Sicht eines Chinawissenschaftlers FID Pharmazie Wolf-Tilo Balke, Kristof Keßler, Anke Tina Krüger, Katrin Stump, Janus Wawrzinek, Stefan Wulle: Fachinformationsdienst Pharmazie. Zwischen Spitzenforschung und verlässlicher Infrastruktur Ulrike Holzgrabe: Paradigmenwechsel vom Sondersammelgebiet zum Fachinformationsdienst Pharmazie. Kommentar aus Nutzerinnen-Perspektive
Anmerkung: Vgl.: https://www.klostermann.de/epages/63574303.sf/de_DE/?ObjectPath=/Shops/63574303/Products/3991.
Themenfeld: Informationsdienstleistungen ; Information Gateway
16Agarwal, N.K.: Exploring context in information behavior : seeker, situation, surroundings, and shared identities.
San Rafael, CA : Morgan & Claypool, 2018. xxi, 163 S.
(Synthesis lectures on information concepts, retrieval, and services; 61)
Abstract: The field of human information behavior runs the gamut of processes from the realization of a need or gap in understanding, to the search for information from one or more sources to fill that gap, to the use of that information to complete a task at hand or to satisfy a curiosity, as well as other behaviors such as avoiding information or finding information serendipitously. Designers of mechanisms, tools, and computer-based systems to facilitate this seeking and search process often lack a full knowledge of the context surrounding the search. This context may vary depending on the job or role of the person; individual characteristics such as personality, domain knowledge, age, gender, perception of self, etc.; the task at hand; the source and the channel and their degree of accessibility and usability; and the relationship that the seeker shares with the source. Yet researchers have yet to agree on what context really means. While there have been various research studies incorporating context, and biennial conferences on context in information behavior, there lacks a clear definition of what context is, what its boundaries are, and what elements and variables comprise context. In this book, we look at the many definitions of and the theoretical and empirical studies on context, and I attempt to map the conceptual space of context in information behavior. I propose theoretical frameworks to map the boundaries, elements, and variables of context. I then discuss how to incorporate these frameworks and variables in the design of research studies on context. We then arrive at a unified definition of context. This book should provide designers of search systems a better understanding of context as they seek to meet the needs and demands of information seekers. It will be an important resource for researchers in Library and Information Science, especially doctoral students looking for one resource that covers an exhaustive range of the most current literature related to context, the best selection of classics, and a synthesis of these into theoretical frameworks and a unified definition. The book should help to move forward research in the field by clarifying the elements, variables, and views that are pertinent. In particular, the list of elements to be considered, and the variables associated with each element will be extremely useful to researchers wanting to include the influences of context in their studies.
Anmerkung: Rez. in: JASIST 70(2019) no.3, S.301-303 (Ina Fourie)
Themenfeld: Informationsdienstleistungen ; Semantisches Umfeld in Indexierung u. Retrieval
LCSH: Context / aware computing ; Information behavior
RSWK: Informationsverhalten / Kontext
RVK: AN 95000
17Cleverley, P.H. ; Burnett, S. ; Muir, L.: Exploratory information searching in the enterprise : a study of user satisfaction and task performance.
In: Journal of the Association for Information Science and Technology. 68(2017) no.1, S.62-76.
Abstract: No prior research has been identified that investigates the causal factors for workplace exploratory search task performance. The impact of user, task, and environmental factors on user satisfaction and task performance was investigated through a mixed methods study with 26 experienced information professionals using enterprise search in an oil and gas enterprise. Some participants found 75% of high-value items, others found none, with an average of 27%. No association was found between self-reported search expertise and task performance, with a tendency for many participants to overestimate their search expertise. Successful searchers may have more accurate mental models of both search systems and the information space. Organizations may not have effective exploratory search task performance feedback loops, a lack of learning. This may be caused by management bias towards technology, not capability, a lack of systems thinking. Furthermore, organizations may not "know" they "don't know" their true level of search expertise, a lack of knowing. A metamodel is presented identifying the causal factors for workplace exploratory search task performance. Semistructured qualitative interviews with search staff from the defense, pharmaceutical, and aerospace sectors indicates the potential transferability of the finding that organizations may not know their search expertise levels.
Inhalt: Vgl.: http://onlinelibrary.wiley.com/doi/10.1002/asi.23595/full.
Themenfeld: Benutzerstudien ; Informationsdienstleistungen
18Pontis, S. ; Blandford, A. ; Greifeneder, E. ; Attalla, H. ; Neal, D.: Keeping up to date : an academic researcher's information journey.
In: Journal of the Association for Information Science and Technology. 68(2017) no.1, S.22-35.
Abstract: Keeping up to date with research developments is a central activity of academic researchers, but researchers face difficulties in managing the rapid growth of available scientific information. This study examined how researchers stay up to date, using the information journey model as a framework for analysis and investigating which dimensions influence information behaviors. We designed a 2-round study involving semistructured interviews and prototype testing with 61 researchers with 3 levels of seniority (PhD student to professor). Data were analyzed following a semistructured qualitative approach. Five key dimensions that influence information behaviors were identified: level of seniority, information sources, state of the project, level of familiarity, and how well defined the relevant community is. These dimensions are interrelated and their values determine the flow of the information journey. Across all levels of professional expertise, researchers used similar hard (formal) sources to access content, while soft (interpersonal) sources were used to filter information. An important "pain point" that future information tools should address is helping researchers filter information at the point of need.
Inhalt: Vgl.: http://onlinelibrary.wiley.com/doi/10.1002/asi.23623/full.
Themenfeld: Suchtaktik ; Informationsdienstleistungen
19Radford, M.L. ; Connaway, L.S. ; Mikitish, S. ; Alpert, M. ; Shah, C. ; Cooke, N.A.: Shared values, new vision : collaboration and communities of practice in virtual reference and SQA.
In: Journal of the Association for Information Science and Technology. 68(2017) no.2, S.438-449.
Abstract: This investigation of new approaches to improving collaboration, user/librarian experiences, and sustainability for virtual reference services (VRS) reports findings from a grant project titled "Cyber Synergy: Seeking Sustainability between Virtual Reference and Social Q&A Sites" (Radford, Connaway, & Shah, 2011-2014). In-depth telephone interviews with 50 VRS librarians included questions on collaboration, referral practices, and attitudes toward Social Question and Answer (SQA) services using the Critical Incident Technique (Flanagan, 1954). The Community of Practice (CoP) (Wenger, 1998; Davies, 2005) framework was found to be a useful conceptualization for understanding VRS professionals' approaches to their work. Findings indicate that participants usually refer questions from outside of their area of expertise to other librarians, but occasionally refer them to nonlibrarian experts. These referrals are made possible because participants believe that other VRS librarians are qualified and willing collaborators. Barriers to collaboration include not knowing appropriate librarians/experts for referral, inability to verify credentials, and perceived unwillingness to collaborate. Facilitators to collaboration include knowledge of appropriate collaborators who are qualified and willingness to refer. Answers from SQA services were perceived as less objective and authoritative, but participants were open to collaborating with nonlibrarian experts with confirmation of professional expertise or extensive knowledge.
Inhalt: Vgl.: http://onlinelibrary.wiley.com/doi/10.1002/asi.23668/full.
20Montesi, M. ; Álvarez Bornstein, B.: Defining a theoretical framework for information seeking and parenting : concepts and themes from a study with mothers supportive of attachment parenting.
In: Journal of documentation. 73(2017) no.2, S.186-209.
Abstract: Purpose Information seeking for child-rearing is an increasingly popular topic in the medical and social science literature, though a theoretical framework in which to understand this phenomenon is still missing. The paper aims to discuss this issue. Design/methodology/approach The authors present results from a qualitative research in which data were obtained from 21 interviews and the personal experience of one of the authors. Participants were all mothers supportive of attachment parenting, a parenting style inspired by attachment theory which advocates making parenting decisions on a strong basis of information. They Findings Results were analyzed using grounded theory and allowed to define five major themes: becoming a mother implies a new perception of oneself in which it is common to feel more in need for information; the need to search for information originates in situations of "conflict" or crisis, or as a consequence of conflicting information; information is judged and weighed on the basis of affect and perceptions; scientific and experiential knowledge are valued as complementary; and finally, information seeking appears as one activity of identity work. Originality/value Placing conflict, instead of uncertainty, at the beginning of the search process allows to emphasize the role of information seeking in mediating relationships and interactions at a societal level. From this point of view, the authors understand that LIS should pay more attention to information seeking as an important factor in social change.
Inhalt: Vgl.: http://dx.doi.org/10.1108/JD-04-2016-0047.