Literatur zur Informationserschließung
Diese Datenbank enthält über 40.000 Dokumente zu Themen aus den Bereichen Formalerschließung – Inhaltserschließung – Information Retrieval.
© 2015 W. Gödert, TH Köln, Institut für Informationswissenschaft
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1Lüdtke, H.: Ende der Internet Public Library.
In: Inetbib vom 18.06.2015.
Abstract: Hinweis auf das endgültige Ende der Internet Public Library (IPL/ipl2) zusammen mit dem weltweit operierenden Online-Auskunftsdienst "Ask a Question" für Ende Juni 2015.
Themenfeld: Internet ; Informationsdienstleistungen
Objekt: Internet Public Library
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2Park, J.-r. ; Li, G. ; Burger, A.: Opening and closing rituals of the virtual reference service of the Internet Public Library.
In: Journal of documentation. 66(2010) no.6, S.807-823.
Abstract: Purpose - The purpose of this paper is to explore the communicative rituals of opening and closing manifested in e-mail-based Internet Public Library's (IPL's) online reference interaction. Design/methodology/approach - A total of 400 transcripts comprising user queries and responses by IPL librarians are examined. The opening and closing elements are identified to examine the way in which IPL librarians and users construct social space; that is, communicate their interpersonal and affective stances during the course of seeking and offering information. Findings - The results of data analysis show regular patterns of verbal and structural politeness indicators of opening and closing e-mail discourse. Linguistic elements such as greetings and acknowledgement are included in all the sampled transcripts; i.e. a 100 percent occurrence. Closing rituals have a 95 percent occurrence of linguistic features such as acknowledgement and invitation for follow-up. In contrast, there is a low occurrence of personalized openings through greeting by user name (26 percent). This lack of personalization also occurs in closings: personalized farewell through use of librarian name appears in only 8 percent of closings. Research limitations/implications - The employment of the various politeness tactics in opening and closing reflects the librarian's attention and concern to user's information needs, interests and wants. Such communicative competence narrows social distance and brings forth close socio-interpersonal space for interaction; this may, in turn, improve the overall quality of reference service. Research findings also indicate that more use of personal names may decrease the social distance between the librarian and user, resulting in increased solidarity and proximity. Originality/value - The study provides new insights into linguistic politeness and the functions of address forms such as personal names with a view toward developing effective opening and closing rituals that contribute to the enhancement of virtual reference services.
Themenfeld: Information Gateway
Objekt: Internet Public Library
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3McCrea, R.: Evaluation of two library-based and one expert reference service on the Web.
In: Library review. 53(2004) no.1, S.11-16.
Abstract: It has become increasingly common for libraries to provide a reference service which operates via e-mail or through online forms. This paper compares the performance of three digital reference services available on the World Wide Web, namely, AllExperts, Ask a Librarian, and Internet Public Library (a fourth service, Ask Bob, was included initially but eventually excluded). The online digital reference/"expert" services are generally very effective; most provide an answer within three days, and include suggestions for sources of further information. Although the general response rate from all the services was good, library-based services were found to be more trustworthy since they provided the answers together with the sources.
Inhalt: Vgl. auch unter: http://www.emeraldinsight.com/10.1108/00242530410514748.
Themenfeld: Informationsdienstleistungen ; Internet
Objekt: AllExperts ; Ask a Librarian ; Ask Bob ; Internet Public Library
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4Lüdtke, H.: Taking the reference desk to cyberspace : Internet-Bibliotheken und Online-Auskunftsdienste / im Mittelpunkt die Internet Public Library (USA).
In: BuB. 53(2001) H.9, S.544-552.
Abstract: Bibliothekare sind seit einiger Zeit dabei, die Informationsmengen des Internet für Ihre Benutzer professionell aufzubereiten. Weltweit gibt es dazu einige Erfolg versprechende Ansätze, die dieser Beitrag aufzeigt. Eine Sonderstellung hat dabei die Arbeit der Internet Public Library, die an der Universität Michigan / Ann Arbor beheimatet ist. Frühzeitig, Anfang 1995 gegründet, hat sie sich schnell zu einer hoch beanspruchten Öffentlichen Bibliothek im Netz entwickelt. Wie sie arbeitet, wer sie unterstützt und welche Erfahrungen vorliegen, beschreibt eine Mitarbeiterin
Anmerkung: Vgl.: http://www.ipl.org
Themenfeld: Internet ; Informationsdienstleistungen
Objekt: Internet Public Library
Land/Ort: USA
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5Lagace, N. ; McClennen, M.: Managing an Internet-based distributed reference service.
In: Computers in libraries. 18(1998) no.2, S.24-27.
Abstract: The Internet Public Library (IPL), hosted by the University of Michigan School of Information, is an entirely virtual operation located on the Web with a mission to provide library services to the global Internet community. Describes the work of the IPL Reference Center which provides interactive reference services through a Web server and e-mail. Outlines how reference questions are handled by voluteer librarians and library students, discusses the characteristics of an e-mail reference service, and explains how the IPL's specially developed software system (QRC) works
Anmerkung: Vgl.: http://www.ipl.org
Themenfeld: Internet ; Informationsdienstleistungen
Objekt: Internet Public Library
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6Pack, T.: ¬A guided tour of the Internet public library.
In: Database. 19(1996) no.5, S.52-56.
Abstract: Introduces the Internet Public Library. It is divided into the following sections: reference centre, reading room, youth services, teen services, services for librarians, Web searching, classroom, Multi-user Object Oriented environment, exhibit hall, directory & tour, and library information section. Describes the sections and the services they offer
Anmerkung: Vgl.: http://www.ipl.org/
Themenfeld: Internet
Objekt: Internet Public Library
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7Serving the Internet public : the Internet Public Library.
In: Electronic library. 14(1996) no.2, S.122-126.
Abstract: Describes the opening of the Internet Public Library (IPL) in 1995 and the functions of the IPL, the most important of which is the provision of a library reference service to questions from all over the world. Sets out the mission statement and statement of principles of the IPL project and describes the virtual library environment in which it operates
Anmerkung: http://ipl.sils.umich.edu/
Themenfeld: Informationsdienstleistungen ; Internet
Objekt: Internet Public Library
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8Matrix of WWW indices : a comparison of Internet indexing tools.
In: http://www.sils.umich.edu/~fprefect/matrix/matirx.shtml. Ann Arbor : University of Michigan School of Information and Library Studies, 1995.
Abstract: Vergleich der Hilfsmittel zur inhaltlichen Suche von Angeboten im Internet
Themenfeld: Suchmaschinen
Objekt: AliWeb ; AltaVista ; Lycos ; CUI W3 Catalog ; EiNet Galaxy ; GNA Meta-Index ; GNN's Whole Internet Catalog ; InfoSeek ; Inktomi ; Internet Public Library ; WWW Worm ; Yahoo ; JumpStation ; Subject Clearinghouse ; WebCrawler