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Fisher, J.; Bjorner, S.: Enabling online end-user searching : an expanding role for librarians (1994)
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Kennedy, B.: Comparing menu systems for end-users : After dark, Knowledge index, and First search (1993)
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Noble, C.: Reflecting on our future : what will the role of the virtual librarian be? (1998)
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Farmer, L.S.J.: Providing reference services for young adults : school and public librarian partnerships (1998)
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Faries, C.: Reference librarians in the information age : learning from the past to control the future (1994)
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