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Lim, A.: User perception of help features in library automation systems (1996)
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White, F.: ¬An evaluation of online help for the NOTIS OPAC (1994)
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Haas, S.W.: Improving the search environment : informed decision making in the search for statistical information (2003)
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Rowley, J.: Setting the scene (1994)
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Escher, A.: CD-ROM-Angebot von Datenbanken, eine Chance für den Endbenutzer (1990)
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