Search (2 results, page 1 of 1)
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author_ss:"Radford, M.L."
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theme_ss:"Informationsdienstleistungen"
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language_ss:"e"
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year_i:[1990 TO 2000}
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Radford, M.L.: Communication theory applied to the reference encounter : an analysis of critical incidents (1996)
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Radford, M.L.: Approach or avoidance? : The role of nonverbal communication in the academic library user's decision to initiate a reference encounter (1998)
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