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  • × author_ss:"Cole, C."
  1. Cole, C.: Information need : a theory connecting information search to knowledge formation (2012) 0.01
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    Content
    Inhalt: The importance of information need -- The history of information need -- The framework for our discussion -- Modeling the user in information search -- Information seeking's conceptualization of information need during information search -- Information use -- Adaptation : internal information flows and knowledge generation -- A theory of information need -- How information need works -- The user's situation in the pre-focus search -- The situation of user's information need in pre-focus information search -- The selection concept -- A review of the user's pre-focus information search -- How information need works in a focusing search -- Circles 1 to 5 : how information need works -- Corroborating research -- Applying information need -- The astrolabe : an information system for stage 3 information exploration -- Conclusion.
    LCSH
    Information behavior
    Information retrieval
    Information storage and retrieval systems
    Human information processing
    Information theory
    RSWK
    Informationsverhalten / Information Retrieval / Informationstheorie
    Subject
    Informationsverhalten / Information Retrieval / Informationstheorie
    Information behavior
    Information retrieval
    Information storage and retrieval systems
    Human information processing
    Information theory
  2. Spink, A.; Cole, C.: Introduction (2004) 0.01
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    Abstract
    This is the second part of a two-part special topic JASIST issue an information seeking. The first part presented papers an the topics of health information seeking and everyday life information seeking or ELIS (i.e., information seeking outside of work or school). This second issue presents papers an the topics of information retrieval and information seeking in industry environments. Information retrieval involves a specific kind of information seeking, as the user is in direct contact with an information interface and with potential sources of information from the system's database. The user conducts the search using various strategies, tactics, etc., but there is also the possibility that information processes will occur resulting in a change in the way the user thinks about the topic of the search. If this occurs, the user is, in effect, using the found data, turning it into an informational element of some kind. Such processes can be facilitated in the design of the information retrieval system. Information seeking in industry environments takes up more and more of our working day. Even companies producing industrial products are in fact mainly producing informational elements of some kind, often for the purpose of making decisions or as starting positions for further information seeking. While there may be company mechanisms in place to aid such information seeking, and to make it more efficient, if better information seeking structures were in place, not only would workers waste less time in informational pursuits, but they would also find things, discover new processes, etc., that would benefit the corporation's bottom line. In Figure l, we plot the six papers in this issue an an information behavior continuum, following a taxonomy of information behavior terms from Spink and Cole (2001). Information Behavior is a broad term covering all aspects of information seeking, including passive or undetermined information behavior. Information-Seeking Behavior is usually thought of as active or conscious information behavior. Information-Searching Behavior describes the interactive elements between a user and an information system. Information-Use Behavior is about the user's acquisition and incorporation of data in some kind of information process. This leads to the production of information, but also back to the broad range of Information Behavior in the first part of the continuum. Though we plot all papers in this issue along this continuum, they take into account more than their general framework. The three information retrieval reports veer from the traditional information-searching approach of usersystem interaction, while the three industry environment articles veer from the traditional information-seeking approach of specific context information-seeking studies.
    Footnote
    Einführung zum Themenheft: Information seeking research
    Source
    Journal of the American Society for Information Science and Technology. 55(2004) no.9, S.767-768
  3. Cole, C.: ¬A theory of information need for information retrieval that connects information to knowledge (2011) 0.01
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    Abstract
    This article proposes a theory of information need for information retrieval (IR). Information need traditionally denotes the start state for someone seeking information, which includes information search using an IR system. There are two perspectives on information need. The dominant, computer science perspective is that the user needs to find an answer to a well-defined question which is easy for the user to formulate into a query to the system. Ironically, information science's best known model of information need (Taylor, 1968) deems it to be a "black box"-unknowable and nonspecifiable by the user in a query to the information system. Information science has instead devoted itself to studying eight adjacent or surrogate concepts (information seeking, search and use; problem, problematic situation and task; sense making and evolutionary adaptation/information foraging). Based on an analysis of these eight adjacent/surrogate concepts, we create six testable propositions for a theory of information need. The central assumption of the theory is that while computer science sees IR as an information- or answer-finding system, focused on the user finding an answer, an information science or user-oriented theory of information need envisages a knowledge formulation/acquisition system.
    Source
    Journal of the American Society for Information Science and Technology. 62(2011) no.7, S.1216-1231
    Theme
    Information
  4. Spink, A.; Cole, C.: ¬A human information behavior approach to a philosophy of information (2004) 0.01
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    Abstract
    This paper outlines the relation between philosophy of information (PI) and human information behavior (HIB). In this paper, we first briefly outline the basic constructs and approaches of PI and HIB. We argue that a strong relation exists between PI and HIB, as both are exploring the concept of information and premise information as a fundamental concept basic to human existence. We then exemplify that a heuristic approach to PI integrates the HIB view of information as a cognitive human-initiated process by presenting a specific cognitive architecture for information initiation based on modular notion from HIB/evolutionary psychology and the vacuum mechanism from PI.
    Footnote
    Artikel in einem Themenheft: The philosophy of information
    Theme
    Information
  5. Spink, A.; Cole, C.: Human information behavior : integrating diverse approaches and information use (2006) 0.01
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    Abstract
    For millennia humans have sought, organized, and used information as they learned and evolved patterns of human information behaviors to resolve their human problems and survive. However, despite the current focus an living in an "information age," we have a limited evolutionary understanding of human information behavior. In this article the authors examine the current three interdisciplinary approaches to conceptualizing how humans have sought information including (a) the everyday life information seeking-sense-making approach, (b) the information foraging approach, and (c) the problem-solution perspective an information seeking approach. In addition, due to the lack of clarity regarding the rote of information use in information behavior, a fourth information approach is provided based an a theory of information use. The use theory proposed starts from an evolutionary psychology notion that humans are able to adapt to their environment and survive because of our modular cognitive architecture. Finally, the authors begin the process of conceptualizing these diverse approaches, and the various aspects or elements of these approaches, within an integrated model with consideration of information use. An initial integrated model of these different approaches with information use is proposed.
    Source
    Journal of the American Society for Information Science and Technology. 57(2006) no.1, S.25-35
    Theme
    Information
  6. Cole, C.: Operationalizing the notion of information as a subjective construct (1994) 0.01
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    Abstract
    We discuss information by attempting to operationalize it using: (1) Dervin and Nilan's idea that information is a subjective construct rather than an objective thing; (2) Brookes's idea that information is that which modifies knowledge structure; and (3) Neisser's idea that perception is top-down or schemata driven to the point of paradoxon. De Mey, Minsky's theorem of frames, and top-down and bottom-up models from reading theory are discussed. We conclude that information must be rare because only rare information can modify knowledge structure at its upper levels, and that to modify knowledge structure at its upper levels (its essence) information may have to enter the perception cycle in 2 stages
    Source
    Journal of the American Society for Information Science. 45(1994) no.7, S.465-476
    Theme
    Information
  7. Cole, C.: Intelligent information retrieval: diagnosing information need : Part I: the theoretical framework for developing an intelligent IR tool (1998) 0.01
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    Source
    Information processing and management. 34(1998) no.6, S.709-720
  8. Cole, C.: Intelligent information retrieval: diagnosing information need : Part II: uncertainty expansion in a prototype of a diagnostic IR tool (1998) 0.01
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    Source
    Information processing and management. 34(1998) no.6, S.721-731
  9. Cole, C.: Intelligent information retrieval : Part IV: Testing the timing of two information retrieval devices in a naturalistic setting (2001) 0.01
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    Source
    Information processing and management. 37(2001) no.1, S.163-182
  10. Cole, C.: Activity of understanding a problem during interaction with an 'enabling' information retrieval system : modeling information flow (1999) 0.01
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    Abstract
    This article is about the mental coding processes involved in the flow of 'information' when the user is interacting with an 'enabling' information retrieval system. An 'enabling' IR system is designed to stimulate the user's grasping towards a higher understanding of the information need / problem / task that brought the user to the IR system. C. Shannon's (1949/1959) model of the flow of information and K.R. Popper's (1975) 3 worlds concept are used to diagram the flow of information between the user and system when the user receives a stimulating massage, with particluar emphasis on the decoding and encoding operations involved as the user processes the message. The key difference between the model of information flow proposed here and the linear transmission, receiver-oriented model now in use is that we assume that users of a truly interactive, 'enabling' IR system are primarily message senders, not passive receivers of the message, because they must create a new message back to the system, absed on a reconceptualization of their information need, while they are 'online' interacting with the system
    Source
    Journal of the American Society for Information Science. 50(1999) no.6, S.544-552
    Theme
    Information
  11. Cole, C.: Shannon revisited : information in terms of uncertainty (1993) 0.01
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    Abstract
    Shannon's theory of communication is discussed from the point of view of his concept of uncertainty. It is suggested that there are two information concepts in Shannon, two different uncertainties, and at least two different entropy concepts. Information science focuses on the uncertainty associated with the transmission of the signal rather than the uncertainty associated with the selection of a message from a set of possible messages. The author believes the latter information concept, which is from the sender's point of view, has more to say to information science about what information is than the former, which is from the receiver's point of view and is mainly concerned with 'noise' reduction
    Source
    Journal of the American Society for Information Science. 44(1993) no.4, S.204-211
    Theme
    Information
  12. Large, A.; Beheshti, J.; Cole, C.: Information architecture for the Web : the IA matrix approach to designing children's portals (2002) 0.01
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    Abstract
    The article presents a matrix that can serve as a tool for designing the information architecture of a Web portal in a logical and systematic manner. The information architect begins by inputting the portal's objective, target user, and target content. The matrix then determines the most appropriate information architecture attributes for the portal by filling in the Applied Information Architecture portion of the matrix. The article discusses how the matrix works using the example of a children's Web portal to provide access to museum information.
    Footnote
    Teil eines Themenschwerpunktes Information architecture
    Source
    Journal of the American Society for Information Science and technology. 53(2002) no.10, S.831.838
  13. Cole, C.: Calculating the information content of an information process for a domain expert using Shannon's mathematical theory of communication : a preliminary analysis (1997) 0.01
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    Abstract
    Using Bertram Brookes fundamental equation, sets out a method for calculating the information content of an information process. The knowledge structure variables in the Brookes' equation are operationalized, following principles set out in Claude Shannon's mathematical theory of communication. The set of 'a priori' alternatives and the 'a priori' probabilities assigned to each member of the set by the person undergoing the information process is the operational definition of the variable K(S) from the fundamental equation, which represented the person's knowledge structure before the information process takes place. The set of the a posteriori alternatives and the revised probabilities assigned to each member of the set by the person undergoing the information process is the operational definition of the Brookes variable which is the person's knowledge structure after the information process take place. Gives an example of an information process from a recent archeological discovery
    Source
    Information processing and management. 33(1997) no.6, S.715-726
  14. Cole, C.; Kennedy, L.; Carter, S.: ¬The optimization of online searches through the labelling of a dynamic, situation-dependent information need : the reference interview and online searching for undergraduates doing a social-science assignment (1996) 0.00
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    Abstract
    Proposes a reference interview strategy that will allow the reference librarian to: efficiently assess the information need of undergraduates undertaking a social science assignment, label the information need, and assign the most appropriate online search strategy to satisfy this need
    Source
    Information processing and management. 32(1996) no.6, S.709-717
  15. Cole, C.: Interaction with an enabling information retrieval system : modeling the user's decoding and encoding operations (2000) 0.00
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    Abstract
    With new interactive technology, we can increase user satisfaction by designing information retrieval systems that inform the user while the user is on-line interacting with the system. The purpose of this article is to model the information processing operations of a generic user who has just received an information message from the system and is stimulated by the message into grasping at a higher understanding of his or her information task or problem. The model consists of 3 levels, each of which forms a separate subsystem. In the Perseption subsystem, the user perceives the system message in a visual sense; in the Comprehension subsystem, the user must comprehend the system message; and in the Application subsystem, the user must (a) interpret the system message in terms of the user's task at hand, and (b) create and send a new message back to the system to complete the interaction. Because of the information process stimulated by the interaction, the user's new message forms a query to the system that more accurately represents the user's information need than would have been the case if the interaction had not taken place. This article proposes a device to enable clarification of the user's task, and thus his/her information need at the Application subsystem level of the model
    Source
    Journal of the American Society for Information Science. 51(2000) no.5, S.417-426
    Theme
    Information
  16. Cole, C.; Leide, J.E.; Large, A,; Beheshti, J.; Brooks, M.: Putting it together online : information need identification for the domain novice user (2005) 0.00
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    Abstract
    Domain novice users in the beginning stages of researching a topic find themselves searching for information via information retrieval (IR) systems before they have identified their information need. Pre-Internet access technologies adapted by current IR systems poorly serve these domain novice users, whose behavior might be characterized as rudderless and without a compass. In this article we describe a conceptual design for an information retrieval system that incorporates standard information need identification classification and subject cataloging schemes, called the INIIReye System, and a study that tests the efficacy of the innovative part of the INIIReye System, called the Associative Index. The Associative Index helps the user put together his or her associative thoughts-Vannevar Bush's idea of associative indexing for his Memex machine that he never actually described. For the first time, data from the study reported here quantitatively supports the theoretical notion that the information seeker's information need is identified through transformation of his/her knowledge structure (i.e., the seeker's cognitive map or perspective an the task far which information is being sought).
    Source
    Journal of the American Society for Information Science and Technology. 56(2005) no.7, S.684-694
  17. Cole, C.; Mandelblatt, B.: Using Kintsch's discourse comprehension theory to model the user's coding of an informative message from an enabling information retrieval system (2000) 0.00
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    Abstract
    With new interactive technology, information science can use its traditional information focus to increase user satisfaction by designing information retrieval systems (IRSs) that inform the user about her task, and help the user get the task done, while the user is on-line interacting with the system. By doing so, the system enables the user to perform the task for which the information is being sought. In previous articles, we modeled the information flow and coding operations of a user who has just received an informative IRS message, dividing the user's processing of the IRS message into three subsystem levels. In this article, we use Kintsch's proposition-based construction-integration theory of discourse comprehension to further detail the user coding operations that occur in each of the three subsystems. Our enabling devices are designed to facilitate a specific coding operation in a specific subsystem. In this article, we describe an IRS device made up of two separate parts that enable the user's (1) decoding and (2) encoding of an IRS message in the Comprehension subsystem
    Source
    Journal of the American Society for Information Science. 51(2000) no.11, S.1033-1046
    Theme
    Information
  18. Cole, C.: ¬A rebuttal of the book review of the book titled "The Consciousness' Drive: Information Need and the Search for Meaning" : mapping cognitive and document spaces (2020) 0.00
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    Source
    Journal of the Association for Information Science and Technology. 71(2020) no.2, S.242
  19. Spink, A.; Cole, C.: New directions in cognitive information retrieval : introduction (2005) 0.00
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    Abstract
    Humans have used electronic information retrieval (IR) systems for more than 50 years as they evolved from experimental systems to full-scale Web search engines and digital libraries. The fields of library and information science (LIS), cognitive science, human factors and computer science have historically been the leading disciplines in conducting research that seeks to model human interaction with IR systems for all kinds of information related behaviors. As technology problems have been mastered, the theoretical and applied framework for studying human interaction with IR systems has evolved from systems-centered to more user-centered, or cognitive-centered approaches. However, cognitive information retrieval (CIR) research that focuses on user interaction with IR systems is still largely under-funded and is often not included at computing and systems design oriented conferences. But CIR-focused research continues, and there are signs that some IR systems designers in academia and the Web search business are realizing that user behavior research can provide valuable insights into systems design and evaluation. The goal of our book is to provide an overview of new CIR research directions. This book does not provide a history of the research field of CIR. Instead, the book confronts new ways of looking at the human information condition with regard to our increasing need to interact with IR systems. The need has grown due to a number of factors, including the increased importance of information to more people in this information age. Also, IR was once considered document-oriented, but has now evolved to include multimedia, text, and other information objects. As a result, IR systems and their complexity have proliferated as users and user purposes for using them have also proliferated. Human interaction with IR systems can often be frustrating as people often lack an understanding of IR system functionality.
    Series
    The information retrieval series, vol. 19
    Source
    New directions in cognitive information retrieval. Eds.: A. Spink, C. Cole
  20. Cole, C.; Mandelblatt, B.; Stevenson, J.: Visualizing a high recall search strategy output for undergraduates in an exploration stage of researching a term paper (2002) 0.00
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    Abstract
    When accessing an information retrieval system, it has long been said that undergraduates who are in an exploratory stage of researching their essay topic should use a high recall search strategy; what prevents them from doing so is the information overload factor associated with showing the undergraduate a long list of citations. One method of overcoming information overload is summarizing and visualizing the citation list. This paper examines five summarization and visualization schemes for presenting information retrieval (IR) citation output, then discusses whether these schemes are appropriate for undergraduates and other domain novice users. We ask and answer four questions: (1) What is the message these schemes try to communicate and (2) is this message appropriate for domain novice users like undergraduates? (3) How do these schemes communicate their message and (4) is how they communicate the message appropriate for a domain novice? We conclude that (i) the most appropriate message for information space visualizations for domain novice users is associative thinking, and (ii) the message should be communicated with a standardized look that remains relatively constant over time so that the shape and form of the visualization can become familiar and thus useful to students as they navigate their way through the information space produced by a high recall search strategy.
    Source
    Information processing and management. 38(2002) no.1, S.37-54