Document (#11371)

Author

Smet, E. de

Title

Evaluation of a computerised community information system through transaction analysis and user survey

Source

Libri. 45(1995) no.1, S.36-44

Year

1995

Abstract

Reports on the results of a transaction analysis and user survey, evaluating a pilot system for computerized community information in a public library, based on the GDIS system (Gemeenschaps Informatie Documentair System). The non hierarchical and global approach to the integrated database proved to be useful for novice users. Out of many parameters only frequency of use correlates with retrieval success. The online questionnaire proved to be worthwhile although restricted in scope. The logbook transaction analysis yielded a rich amount of useful management information for the systems managers. The user survey yielded a rich set of data on which to perform statistical analyses according to social science practice, from which some interesting relations could be detected

Theme

Informationsdienstleistungen

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