Document (#11679)

Author

Tenopir, C.

Title

Electronic reference options : tracking the changes

Source

Online. 19(1995) no.4, S.67-73

Year

1995

Abstract

Reports the results of a 1994 survey of the academic library memebers of the Association of Research Libraries, USA, to discover what types of electronic reference services they offer and how these services affect reference librarians' jobs and user and staff training. This survey was a follow up to an earlier survey in 1991

Theme

Informationsdienstleistungen

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5. Tenopir, C.: Plagued by our own successes (1998) 0.35

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