Document (#12939)

Author
Spink, A.
Goodrum, A.
Robins, D.
Title
Search intermediary elicitations during mediated online searching
Source
Forging new partnerships in information: converging technologies. Proceedings of the 58th Annual Meeting of the American Society for Information Science, ASIS'95, Chicago, IL, 9-12 October 1995. Ed.: T. Kinney
Imprint
Medford, NJ : Learned Information
Year
1995
Pages
S.97-102
Abstract
Investigates search intermediary elicitations during mediated online searching. A study of 40 online reference interviews involving 1.557 search intermediary elicitation, found 15 different types of search intermediary elicitation to users. The elicitation purpose included search terms and strategies, database selection, relevance of retrieved items, users' knowledge and previous information seeking. Analysis of the patterns in the types and sequencing of elicitation showed significant strings of multiple elicitation regarding search terms and strategies, and relevance judgements. Discusses the implications of the findings for training search intermediaries and the design of interfaces eliciting information from end users
Theme
Retrievalstudien

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  5. Wu, M.M.; Liu, Y.-H.: On intermediaries' inquiring minds, elicitation styles, and user satisfaction (2011) 0.28
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