Document (#17412)

Editor

Brockman, J.

Title

Quality management and benchmarking in the information sector : results of recent research

Imprint

East Grinstead : Bowker-Saur

Year

1997

Pages

432 S

Isbn

1-85739-189-6

Series

British Library research and innovation report; 47

Abstract

Presents a state of the art review of quality management and benchmarking, in the form of total quality management or the less holistic quality assurance, in the UK followed by extensive reports of 4 research projects focusing on particular parts of the information sector. The studies complement one another by taking contrasting approaches to the topic of quality management in library and information services

Similar documents (content)

1. May, N.: ¬A methodology for the measurement of quality of electronic databases (1994) 0.18

   0.17898557 = sum of:
     0.17898557 = product of:
       0.7457732 = sum of:
         0.04853706 = weight(abstract_txt:approaches in 1078) [ClassicSimilarity], result of:
           0.04853706 = score(doc=1078,freq=2.0), product of:
             0.07943825 = queryWeight, product of:
               1.0050385 = boost
               4.6084785 = idf(docFreq=1197, maxDocs=44218)
               0.017150998 = queryNorm
             0.6110037 = fieldWeight in 1078, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               4.6084785 = idf(docFreq=1197, maxDocs=44218)
               0.09375 = fieldNorm(doc=1078)
         0.04021495 = weight(abstract_txt:review in 1078) [ClassicSimilarity], result of:
           0.04021495 = score(doc=1078,freq=1.0), product of:
             0.08829084 = queryWeight, product of:
               1.0595603 = boost
               4.858482 = idf(docFreq=932, maxDocs=44218)
               0.017150998 = queryNorm
             0.45548266 = fieldWeight in 1078, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.858482 = idf(docFreq=932, maxDocs=44218)
               0.09375 = fieldNorm(doc=1078)
         0.025853727 = weight(abstract_txt:information in 1078) [ClassicSimilarity], result of:
           0.025853727 = score(doc=1078,freq=3.0), product of:
             0.06576671 = queryWeight, product of:
               1.5839138 = boost
               2.4209464 = idf(docFreq=10677, maxDocs=44218)
               0.017150998 = queryNorm
             0.3931127 = fieldWeight in 1078, product of:
               1.7320508 = tf(freq=3.0), with freq of:
                 3.0 = termFreq=3.0
               2.4209464 = idf(docFreq=10677, maxDocs=44218)
               0.09375 = fieldNorm(doc=1078)
         0.21827815 = weight(abstract_txt:sector in 1078) [ClassicSimilarity], result of:
           0.21827815 = score(doc=1078,freq=1.0), product of:
             0.34356388 = queryWeight, product of:
               2.9558787 = boost
               6.7769065 = idf(docFreq=136, maxDocs=44218)
               0.017150998 = queryNorm
             0.63533497 = fieldWeight in 1078, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               6.7769065 = idf(docFreq=136, maxDocs=44218)
               0.09375 = fieldNorm(doc=1078)
         0.10699263 = weight(abstract_txt:management in 1078) [ClassicSimilarity], result of:
           0.10699263 = score(doc=1078,freq=1.0), product of:
             0.2690997 = queryWeight, product of:
               3.6995974 = boost
               4.2410107 = idf(docFreq=1729, maxDocs=44218)
               0.017150998 = queryNorm
             0.39759475 = fieldWeight in 1078, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.2410107 = idf(docFreq=1729, maxDocs=44218)
               0.09375 = fieldNorm(doc=1078)
         0.3058967 = weight(abstract_txt:quality in 1078) [ClassicSimilarity], result of:
           0.3058967 = score(doc=1078,freq=3.0), product of:
             0.4048773 = queryWeight, product of:
               5.0735807 = boost
               4.6528544 = idf(docFreq=1145, maxDocs=44218)
               0.017150998 = queryNorm
             0.7555294 = fieldWeight in 1078, product of:
               1.7320508 = tf(freq=3.0), with freq of:
                 3.0 = termFreq=3.0
               4.6528544 = idf(docFreq=1145, maxDocs=44218)
               0.09375 = fieldNorm(doc=1078)
       0.24 = coord(6/25)
   

2. Meera, B.M.: ISO 9000 guidelines for implementation to library and information systems : a compatibility study (1998) 0.16

   0.15779026 = sum of:
     0.15779026 = product of:
       0.7889513 = sum of:
         0.08003756 = weight(abstract_txt:focusing in 3884) [ClassicSimilarity], result of:
           0.08003756 = score(doc=3884,freq=1.0), product of:
             0.12605363 = queryWeight, product of:
               1.2660345 = boost
               5.805243 = idf(docFreq=361, maxDocs=44218)
               0.017150998 = queryNorm
             0.63494843 = fieldWeight in 3884, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.805243 = idf(docFreq=361, maxDocs=44218)
               0.109375 = fieldNorm(doc=3884)
         0.017414432 = weight(abstract_txt:information in 3884) [ClassicSimilarity], result of:
           0.017414432 = score(doc=3884,freq=1.0), product of:
             0.06576671 = queryWeight, product of:
               1.5839138 = boost
               2.4209464 = idf(docFreq=10677, maxDocs=44218)
               0.017150998 = queryNorm
             0.264791 = fieldWeight in 3884, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               2.4209464 = idf(docFreq=10677, maxDocs=44218)
               0.109375 = fieldNorm(doc=3884)
         0.23079698 = weight(abstract_txt:assurance in 3884) [ClassicSimilarity], result of:
           0.23079698 = score(doc=3884,freq=1.0), product of:
             0.25537568 = queryWeight, product of:
               1.8020117 = boost
               8.2629 = idf(docFreq=30, maxDocs=44218)
               0.017150998 = queryNorm
             0.9037547 = fieldWeight in 3884, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               8.2629 = idf(docFreq=30, maxDocs=44218)
               0.109375 = fieldNorm(doc=3884)
         0.25465786 = weight(abstract_txt:sector in 3884) [ClassicSimilarity], result of:
           0.25465786 = score(doc=3884,freq=1.0), product of:
             0.34356388 = queryWeight, product of:
               2.9558787 = boost
               6.7769065 = idf(docFreq=136, maxDocs=44218)
               0.017150998 = queryNorm
             0.74122417 = fieldWeight in 3884, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               6.7769065 = idf(docFreq=136, maxDocs=44218)
               0.109375 = fieldNorm(doc=3884)
         0.20604447 = weight(abstract_txt:quality in 3884) [ClassicSimilarity], result of:
           0.20604447 = score(doc=3884,freq=1.0), product of:
             0.4048773 = queryWeight, product of:
               5.0735807 = boost
               4.6528544 = idf(docFreq=1145, maxDocs=44218)
               0.017150998 = queryNorm
             0.50890595 = fieldWeight in 3884, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.6528544 = idf(docFreq=1145, maxDocs=44218)
               0.109375 = fieldNorm(doc=3884)
       0.2 = coord(5/25)
   

3. Total quality management in information services (1995) 0.15

   0.1540753 = sum of:
     0.1540753 = product of:
       0.9629706 = sum of:
         0.122963004 = weight(abstract_txt:total in 7341) [ClassicSimilarity], result of:
           0.122963004 = score(doc=7341,freq=2.0), product of:
             0.1218628 = queryWeight, product of:
               1.244811 = boost
               5.707926 = idf(docFreq=398, maxDocs=44218)
               0.017150998 = queryNorm
             1.0090282 = fieldWeight in 7341, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               5.707926 = idf(docFreq=398, maxDocs=44218)
               0.125 = fieldNorm(doc=7341)
         0.028145973 = weight(abstract_txt:information in 7341) [ClassicSimilarity], result of:
           0.028145973 = score(doc=7341,freq=2.0), product of:
             0.06576671 = queryWeight, product of:
               1.5839138 = boost
               2.4209464 = idf(docFreq=10677, maxDocs=44218)
               0.017150998 = queryNorm
             0.4279669 = fieldWeight in 7341, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               2.4209464 = idf(docFreq=10677, maxDocs=44218)
               0.125 = fieldNorm(doc=7341)
         0.2853137 = weight(abstract_txt:management in 7341) [ClassicSimilarity], result of:
           0.2853137 = score(doc=7341,freq=4.0), product of:
             0.2690997 = queryWeight, product of:
               3.6995974 = boost
               4.2410107 = idf(docFreq=1729, maxDocs=44218)
               0.017150998 = queryNorm
             1.0602527 = fieldWeight in 7341, product of:
               2.0 = tf(freq=4.0), with freq of:
                 4.0 = termFreq=4.0
               4.2410107 = idf(docFreq=1729, maxDocs=44218)
               0.125 = fieldNorm(doc=7341)
         0.5265479 = weight(abstract_txt:quality in 7341) [ClassicSimilarity], result of:
           0.5265479 = score(doc=7341,freq=5.0), product of:
             0.4048773 = queryWeight, product of:
               5.0735807 = boost
               4.6528544 = idf(docFreq=1145, maxDocs=44218)
               0.017150998 = queryNorm
             1.3005123 = fieldWeight in 7341, product of:
               2.236068 = tf(freq=5.0), with freq of:
                 5.0 = termFreq=5.0
               4.6528544 = idf(docFreq=1145, maxDocs=44218)
               0.125 = fieldNorm(doc=7341)
       0.16 = coord(4/25)
   

4. Hooland, S. van; Bontemps, Y.; Kaufman, S.: Answering the call for more accountability : applying data profiling to museum metadata (2008) 0.14

   0.14414015 = sum of:
     0.14414015 = product of:
       0.72070074 = sum of:
         0.053610682 = weight(abstract_txt:topic in 2644) [ClassicSimilarity], result of:
           0.053610682 = score(doc=2644,freq=2.0), product of:
             0.09585227 = queryWeight, product of:
               1.104 = boost
               5.062254 = idf(docFreq=760, maxDocs=44218)
               0.017150998 = queryNorm
             0.5593053 = fieldWeight in 2644, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               5.062254 = idf(docFreq=760, maxDocs=44218)
               0.078125 = fieldNorm(doc=2644)
         0.026336994 = weight(abstract_txt:research in 2644) [ClassicSimilarity], result of:
           0.026336994 = score(doc=2644,freq=2.0), product of:
             0.075189225 = queryWeight, product of:
               1.3828042 = boost
               3.170338 = idf(docFreq=5046, maxDocs=44218)
               0.017150998 = queryNorm
             0.35027617 = fieldWeight in 2644, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               3.170338 = idf(docFreq=5046, maxDocs=44218)
               0.078125 = fieldNorm(doc=2644)
         0.25724328 = weight(abstract_txt:sector in 2644) [ClassicSimilarity], result of:
           0.25724328 = score(doc=2644,freq=2.0), product of:
             0.34356388 = queryWeight, product of:
               2.9558787 = boost
               6.7769065 = idf(docFreq=136, maxDocs=44218)
               0.017150998 = queryNorm
             0.74874943 = fieldWeight in 2644, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               6.7769065 = idf(docFreq=136, maxDocs=44218)
               0.078125 = fieldNorm(doc=2644)
         0.089160524 = weight(abstract_txt:management in 2644) [ClassicSimilarity], result of:
           0.089160524 = score(doc=2644,freq=1.0), product of:
             0.2690997 = queryWeight, product of:
               3.6995974 = boost
               4.2410107 = idf(docFreq=1729, maxDocs=44218)
               0.017150998 = queryNorm
             0.33132896 = fieldWeight in 2644, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.2410107 = idf(docFreq=1729, maxDocs=44218)
               0.078125 = fieldNorm(doc=2644)
         0.29434925 = weight(abstract_txt:quality in 2644) [ClassicSimilarity], result of:
           0.29434925 = score(doc=2644,freq=4.0), product of:
             0.4048773 = queryWeight, product of:
               5.0735807 = boost
               4.6528544 = idf(docFreq=1145, maxDocs=44218)
               0.017150998 = queryNorm
             0.7270085 = fieldWeight in 2644, product of:
               2.0 = tf(freq=4.0), with freq of:
                 4.0 = termFreq=4.0
               4.6528544 = idf(docFreq=1145, maxDocs=44218)
               0.078125 = fieldNorm(doc=2644)
       0.2 = coord(5/25)
   

5. Huang, H.; Stvilia, B.; Jörgensen, C.; Bass, H.W.: Prioritization of data quality dimensions and skills requirements in genome annotation work (2012) 0.14

   0.14302124 = sum of:
     0.14302124 = product of:
       0.7151062 = sum of:
         0.014898453 = weight(abstract_txt:research in 4971) [ClassicSimilarity], result of:
           0.014898453 = score(doc=4971,freq=1.0), product of:
             0.075189225 = queryWeight, product of:
               1.3828042 = boost
               3.170338 = idf(docFreq=5046, maxDocs=44218)
               0.017150998 = queryNorm
             0.19814612 = fieldWeight in 4971, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               3.170338 = idf(docFreq=5046, maxDocs=44218)
               0.0625 = fieldNorm(doc=4971)
         0.009951104 = weight(abstract_txt:information in 4971) [ClassicSimilarity], result of:
           0.009951104 = score(doc=4971,freq=1.0), product of:
             0.06576671 = queryWeight, product of:
               1.5839138 = boost
               2.4209464 = idf(docFreq=10677, maxDocs=44218)
               0.017150998 = queryNorm
             0.15130915 = fieldWeight in 4971, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               2.4209464 = idf(docFreq=10677, maxDocs=44218)
               0.0625 = fieldNorm(doc=4971)
         0.22842976 = weight(abstract_txt:assurance in 4971) [ClassicSimilarity], result of:
           0.22842976 = score(doc=4971,freq=3.0), product of:
             0.25537568 = queryWeight, product of:
               1.8020117 = boost
               8.2629 = idf(docFreq=30, maxDocs=44218)
               0.017150998 = queryNorm
             0.8944852 = fieldWeight in 4971, product of:
               1.7320508 = tf(freq=3.0), with freq of:
                 3.0 = termFreq=3.0
               8.2629 = idf(docFreq=30, maxDocs=44218)
               0.0625 = fieldNorm(doc=4971)
         0.071328424 = weight(abstract_txt:management in 4971) [ClassicSimilarity], result of:
           0.071328424 = score(doc=4971,freq=1.0), product of:
             0.2690997 = queryWeight, product of:
               3.6995974 = boost
               4.2410107 = idf(docFreq=1729, maxDocs=44218)
               0.017150998 = queryNorm
             0.26506317 = fieldWeight in 4971, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.2410107 = idf(docFreq=1729, maxDocs=44218)
               0.0625 = fieldNorm(doc=4971)
         0.39049843 = weight(abstract_txt:quality in 4971) [ClassicSimilarity], result of:
           0.39049843 = score(doc=4971,freq=11.0), product of:
             0.4048773 = queryWeight, product of:
               5.0735807 = boost
               4.6528544 = idf(docFreq=1145, maxDocs=44218)
               0.017150998 = queryNorm
             0.9644858 = fieldWeight in 4971, product of:
               3.3166249 = tf(freq=11.0), with freq of:
                 11.0 = termFreq=11.0
               4.6528544 = idf(docFreq=1145, maxDocs=44218)
               0.0625 = fieldNorm(doc=4971)
       0.2 = coord(5/25)