Document (#22617)

Author
Watstein, S.
Title
Reference service in a digital age
Source
Library hi tech news. 1998, no.152, S.5-6
Year
1998
Abstract
Reports on a workshop entitles 'Reference services in a digital age' held on 11 Jan 1998 at the ALA Midwinter Conference. Briefly notes the issues addressed, including: the skills needed by 'cyber' reference librarians; possible competition with Internet answering services; reference librarians' responsibility for the quality of the service in a digital environment; and the likely neglect of physical resources on library shelves
Theme
Informationsdienstleistungen

Similar documents (content)

  1. Bunge, C.A.: Evaluating reference services and reference personnel : questions and answers from the literature (1994) 0.21
    0.20658694 = sum of:
      0.20658694 = product of:
        0.8607789 = sum of:
          0.08898674 = weight(abstract_txt:briefly in 1104) [ClassicSimilarity], result of:
            0.08898674 = score(doc=1104,freq=1.0), product of:
              0.1398779 = queryWeight, product of:
                1.2537802 = boost
                5.8164515 = idf(docFreq=345, maxDocs=42740)
                0.019180926 = queryNorm
              0.6361744 = fieldWeight in 1104, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                5.8164515 = idf(docFreq=345, maxDocs=42740)
                0.109375 = fieldNorm(doc=1104)
          0.13730955 = weight(abstract_txt:answering in 1104) [ClassicSimilarity], result of:
            0.13730955 = score(doc=1104,freq=1.0), product of:
              0.18678102 = queryWeight, product of:
                1.4488161 = boost
                6.721248 = idf(docFreq=139, maxDocs=42740)
                0.019180926 = queryNorm
              0.7351365 = fieldWeight in 1104, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                6.721248 = idf(docFreq=139, maxDocs=42740)
                0.109375 = fieldNorm(doc=1104)
          0.06627969 = weight(abstract_txt:services in 1104) [ClassicSimilarity], result of:
            0.06627969 = score(doc=1104,freq=1.0), product of:
              0.14480911 = queryWeight, product of:
                1.8040967 = boost
                4.184721 = idf(docFreq=1768, maxDocs=42740)
                0.019180926 = queryNorm
              0.45770386 = fieldWeight in 1104, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.184721 = idf(docFreq=1768, maxDocs=42740)
                0.109375 = fieldNorm(doc=1104)
          0.086059876 = weight(abstract_txt:service in 1104) [ClassicSimilarity], result of:
            0.086059876 = score(doc=1104,freq=1.0), product of:
              0.17234924 = queryWeight, product of:
                1.9681879 = boost
                4.5653415 = idf(docFreq=1208, maxDocs=42740)
                0.019180926 = queryNorm
              0.49933422 = fieldWeight in 1104, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.5653415 = idf(docFreq=1208, maxDocs=42740)
                0.109375 = fieldNorm(doc=1104)
          0.09172927 = weight(abstract_txt:librarians in 1104) [ClassicSimilarity], result of:
            0.09172927 = score(doc=1104,freq=1.0), product of:
              0.17983775 = queryWeight, product of:
                2.0104918 = boost
                4.663468 = idf(docFreq=1095, maxDocs=42740)
                0.019180926 = queryNorm
              0.5100668 = fieldWeight in 1104, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.663468 = idf(docFreq=1095, maxDocs=42740)
                0.109375 = fieldNorm(doc=1104)
          0.39041385 = weight(abstract_txt:reference in 1104) [ClassicSimilarity], result of:
            0.39041385 = score(doc=1104,freq=6.0), product of:
              0.3274804 = queryWeight, product of:
                3.8368032 = boost
                4.4498587 = idf(docFreq=1356, maxDocs=42740)
                0.019180926 = queryNorm
              1.1921747 = fieldWeight in 1104, product of:
                2.4494898 = tf(freq=6.0), with freq of:
                  6.0 = termFreq=6.0
                4.4498587 = idf(docFreq=1356, maxDocs=42740)
                0.109375 = fieldNorm(doc=1104)
        0.24 = coord(6/25)
    
  2. Janes, J.; Hill, C.; Rolfe, A.: Ask-an-expert services analysis (2001) 0.17
    0.1716287 = sum of:
      0.1716287 = product of:
        0.6129596 = sum of:
          0.025800193 = weight(abstract_txt:environment in 848) [ClassicSimilarity], result of:
            0.025800193 = score(doc=848,freq=1.0), product of:
              0.088982835 = queryWeight, product of:
                4.6391315 = idf(docFreq=1122, maxDocs=42740)
                0.019180926 = queryNorm
              0.28994572 = fieldWeight in 848, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.6391315 = idf(docFreq=1122, maxDocs=42740)
                0.0625 = fieldNorm(doc=848)
          0.026535898 = weight(abstract_txt:quality in 848) [ClassicSimilarity], result of:
            0.026535898 = score(doc=848,freq=1.0), product of:
              0.090666495 = queryWeight, product of:
                1.0094162 = boost
                4.6828146 = idf(docFreq=1074, maxDocs=42740)
                0.019180926 = queryNorm
              0.2926759 = fieldWeight in 848, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.6828146 = idf(docFreq=1074, maxDocs=42740)
                0.0625 = fieldNorm(doc=848)
          0.04863215 = weight(abstract_txt:likely in 848) [ClassicSimilarity], result of:
            0.04863215 = score(doc=848,freq=1.0), product of:
              0.13578129 = queryWeight, product of:
                1.2352841 = boost
                5.730645 = idf(docFreq=376, maxDocs=42740)
                0.019180926 = queryNorm
              0.35816532 = fieldWeight in 848, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                5.730645 = idf(docFreq=376, maxDocs=42740)
                0.0625 = fieldNorm(doc=848)
          0.11362232 = weight(abstract_txt:services in 848) [ClassicSimilarity], result of:
            0.11362232 = score(doc=848,freq=9.0), product of:
              0.14480911 = queryWeight, product of:
                1.8040967 = boost
                4.184721 = idf(docFreq=1768, maxDocs=42740)
                0.019180926 = queryNorm
              0.7846352 = fieldWeight in 848, product of:
                3.0 = tf(freq=9.0), with freq of:
                  9.0 = termFreq=9.0
                4.184721 = idf(docFreq=1768, maxDocs=42740)
                0.0625 = fieldNorm(doc=848)
          0.049177073 = weight(abstract_txt:service in 848) [ClassicSimilarity], result of:
            0.049177073 = score(doc=848,freq=1.0), product of:
              0.17234924 = queryWeight, product of:
                1.9681879 = boost
                4.5653415 = idf(docFreq=1208, maxDocs=42740)
                0.019180926 = queryNorm
              0.28533384 = fieldWeight in 848, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.5653415 = idf(docFreq=1208, maxDocs=42740)
                0.0625 = fieldNorm(doc=848)
          0.14553627 = weight(abstract_txt:digital in 848) [ClassicSimilarity], result of:
            0.14553627 = score(doc=848,freq=5.0), product of:
              0.23782392 = queryWeight, product of:
                2.831622 = boost
                4.3787556 = idf(docFreq=1456, maxDocs=42740)
                0.019180926 = queryNorm
              0.6119497 = fieldWeight in 848, product of:
                2.236068 = tf(freq=5.0), with freq of:
                  5.0 = termFreq=5.0
                4.3787556 = idf(docFreq=1456, maxDocs=42740)
                0.0625 = fieldNorm(doc=848)
          0.2036557 = weight(abstract_txt:reference in 848) [ClassicSimilarity], result of:
            0.2036557 = score(doc=848,freq=5.0), product of:
              0.3274804 = queryWeight, product of:
                3.8368032 = boost
                4.4498587 = idf(docFreq=1356, maxDocs=42740)
                0.019180926 = queryNorm
              0.6218867 = fieldWeight in 848, product of:
                2.236068 = tf(freq=5.0), with freq of:
                  5.0 = termFreq=5.0
                4.4498587 = idf(docFreq=1356, maxDocs=42740)
                0.0625 = fieldNorm(doc=848)
        0.28 = coord(7/25)
    
  3. Quint, B.: Round the clock, round the world : delivering quality affordable data 24 hours a day will take us into the future (1998) 0.16
    0.15753423 = sum of:
      0.15753423 = product of:
        0.56262225 = sum of:
          0.033169877 = weight(abstract_txt:quality in 4047) [ClassicSimilarity], result of:
            0.033169877 = score(doc=4047,freq=1.0), product of:
              0.090666495 = queryWeight, product of:
                1.0094162 = boost
                4.6828146 = idf(docFreq=1074, maxDocs=42740)
                0.019180926 = queryNorm
              0.3658449 = fieldWeight in 4047, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.6828146 = idf(docFreq=1074, maxDocs=42740)
                0.078125 = fieldNorm(doc=4047)
          0.09314632 = weight(abstract_txt:workshop in 4047) [ClassicSimilarity], result of:
            0.09314632 = score(doc=4047,freq=1.0), product of:
              0.18046573 = queryWeight, product of:
                1.4241123 = boost
                6.6066446 = idf(docFreq=156, maxDocs=42740)
                0.019180926 = queryNorm
              0.5161441 = fieldWeight in 4047, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                6.6066446 = idf(docFreq=156, maxDocs=42740)
                0.078125 = fieldNorm(doc=4047)
          0.06695259 = weight(abstract_txt:services in 4047) [ClassicSimilarity], result of:
            0.06695259 = score(doc=4047,freq=2.0), product of:
              0.14480911 = queryWeight, product of:
                1.8040967 = boost
                4.184721 = idf(docFreq=1768, maxDocs=42740)
                0.019180926 = queryNorm
              0.4623507 = fieldWeight in 4047, product of:
                1.4142135 = tf(freq=2.0), with freq of:
                  2.0 = termFreq=2.0
                4.184721 = idf(docFreq=1768, maxDocs=42740)
                0.078125 = fieldNorm(doc=4047)
          0.061471343 = weight(abstract_txt:service in 4047) [ClassicSimilarity], result of:
            0.061471343 = score(doc=4047,freq=1.0), product of:
              0.17234924 = queryWeight, product of:
                1.9681879 = boost
                4.5653415 = idf(docFreq=1208, maxDocs=42740)
                0.019180926 = queryNorm
              0.3566673 = fieldWeight in 4047, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.5653415 = idf(docFreq=1208, maxDocs=42740)
                0.078125 = fieldNorm(doc=4047)
          0.065520905 = weight(abstract_txt:librarians in 4047) [ClassicSimilarity], result of:
            0.065520905 = score(doc=4047,freq=1.0), product of:
              0.17983775 = queryWeight, product of:
                2.0104918 = boost
                4.663468 = idf(docFreq=1095, maxDocs=42740)
                0.019180926 = queryNorm
              0.36433342 = fieldWeight in 4047, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.663468 = idf(docFreq=1095, maxDocs=42740)
                0.078125 = fieldNorm(doc=4047)
          0.08135725 = weight(abstract_txt:digital in 4047) [ClassicSimilarity], result of:
            0.08135725 = score(doc=4047,freq=1.0), product of:
              0.23782392 = queryWeight, product of:
                2.831622 = boost
                4.3787556 = idf(docFreq=1456, maxDocs=42740)
                0.019180926 = queryNorm
              0.34209028 = fieldWeight in 4047, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.3787556 = idf(docFreq=1456, maxDocs=42740)
                0.078125 = fieldNorm(doc=4047)
          0.16100396 = weight(abstract_txt:reference in 4047) [ClassicSimilarity], result of:
            0.16100396 = score(doc=4047,freq=2.0), product of:
              0.3274804 = queryWeight, product of:
                3.8368032 = boost
                4.4498587 = idf(docFreq=1356, maxDocs=42740)
                0.019180926 = queryNorm
              0.49164456 = fieldWeight in 4047, product of:
                1.4142135 = tf(freq=2.0), with freq of:
                  2.0 = termFreq=2.0
                4.4498587 = idf(docFreq=1356, maxDocs=42740)
                0.078125 = fieldNorm(doc=4047)
        0.28 = coord(7/25)
    
  4. Lochore, S.: How good are the free digital reference services? : a comparison of library-based and expert services (2004) 0.15
    0.15438436 = sum of:
      0.15438436 = product of:
        0.64326817 = sum of:
          0.03225024 = weight(abstract_txt:environment in 1873) [ClassicSimilarity], result of:
            0.03225024 = score(doc=1873,freq=1.0), product of:
              0.088982835 = queryWeight, product of:
                4.6391315 = idf(docFreq=1122, maxDocs=42740)
                0.019180926 = queryNorm
              0.36243215 = fieldWeight in 1873, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.6391315 = idf(docFreq=1122, maxDocs=42740)
                0.078125 = fieldNorm(doc=1873)
          0.060790185 = weight(abstract_txt:likely in 1873) [ClassicSimilarity], result of:
            0.060790185 = score(doc=1873,freq=1.0), product of:
              0.13578129 = queryWeight, product of:
                1.2352841 = boost
                5.730645 = idf(docFreq=376, maxDocs=42740)
                0.019180926 = queryNorm
              0.44770664 = fieldWeight in 1873, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                5.730645 = idf(docFreq=376, maxDocs=42740)
                0.078125 = fieldNorm(doc=1873)
          0.09468527 = weight(abstract_txt:services in 1873) [ClassicSimilarity], result of:
            0.09468527 = score(doc=1873,freq=4.0), product of:
              0.14480911 = queryWeight, product of:
                1.8040967 = boost
                4.184721 = idf(docFreq=1768, maxDocs=42740)
                0.019180926 = queryNorm
              0.65386266 = fieldWeight in 1873, product of:
                2.0 = tf(freq=4.0), with freq of:
                  4.0 = termFreq=4.0
                4.184721 = idf(docFreq=1768, maxDocs=42740)
                0.078125 = fieldNorm(doc=1873)
          0.0869336 = weight(abstract_txt:service in 1873) [ClassicSimilarity], result of:
            0.0869336 = score(doc=1873,freq=2.0), product of:
              0.17234924 = queryWeight, product of:
                1.9681879 = boost
                4.5653415 = idf(docFreq=1208, maxDocs=42740)
                0.019180926 = queryNorm
              0.5044037 = fieldWeight in 1873, product of:
                1.4142135 = tf(freq=2.0), with freq of:
                  2.0 = termFreq=2.0
                4.5653415 = idf(docFreq=1208, maxDocs=42740)
                0.078125 = fieldNorm(doc=1873)
          0.14091489 = weight(abstract_txt:digital in 1873) [ClassicSimilarity], result of:
            0.14091489 = score(doc=1873,freq=3.0), product of:
              0.23782392 = queryWeight, product of:
                2.831622 = boost
                4.3787556 = idf(docFreq=1456, maxDocs=42740)
                0.019180926 = queryNorm
              0.59251773 = fieldWeight in 1873, product of:
                1.7320508 = tf(freq=3.0), with freq of:
                  3.0 = termFreq=3.0
                4.3787556 = idf(docFreq=1456, maxDocs=42740)
                0.078125 = fieldNorm(doc=1873)
          0.227694 = weight(abstract_txt:reference in 1873) [ClassicSimilarity], result of:
            0.227694 = score(doc=1873,freq=4.0), product of:
              0.3274804 = queryWeight, product of:
                3.8368032 = boost
                4.4498587 = idf(docFreq=1356, maxDocs=42740)
                0.019180926 = queryNorm
              0.69529045 = fieldWeight in 1873, product of:
                2.0 = tf(freq=4.0), with freq of:
                  4.0 = termFreq=4.0
                4.4498587 = idf(docFreq=1356, maxDocs=42740)
                0.078125 = fieldNorm(doc=1873)
        0.24 = coord(6/25)
    
  5. Coffman, S.: Going live : starting and running a virtual reference service (2003) 0.15
    0.15194856 = sum of:
      0.15194856 = product of:
        0.633119 = sum of:
          0.0378791 = weight(abstract_txt:needed in 4098) [ClassicSimilarity], result of:
            0.0378791 = score(doc=4098,freq=1.0), product of:
              0.11494516 = queryWeight, product of:
                1.1365596 = boost
                5.27265 = idf(docFreq=595, maxDocs=42740)
                0.019180926 = queryNorm
              0.3295406 = fieldWeight in 4098, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                5.27265 = idf(docFreq=595, maxDocs=42740)
                0.0625 = fieldNorm(doc=4098)
          0.06559988 = weight(abstract_txt:services in 4098) [ClassicSimilarity], result of:
            0.06559988 = score(doc=4098,freq=3.0), product of:
              0.14480911 = queryWeight, product of:
                1.8040967 = boost
                4.184721 = idf(docFreq=1768, maxDocs=42740)
                0.019180926 = queryNorm
              0.45300934 = fieldWeight in 4098, product of:
                1.7320508 = tf(freq=3.0), with freq of:
                  3.0 = termFreq=3.0
                4.184721 = idf(docFreq=1768, maxDocs=42740)
                0.0625 = fieldNorm(doc=4098)
          0.06954688 = weight(abstract_txt:service in 4098) [ClassicSimilarity], result of:
            0.06954688 = score(doc=4098,freq=2.0), product of:
              0.17234924 = queryWeight, product of:
                1.9681879 = boost
                4.5653415 = idf(docFreq=1208, maxDocs=42740)
                0.019180926 = queryNorm
              0.40352297 = fieldWeight in 4098, product of:
                1.4142135 = tf(freq=2.0), with freq of:
                  2.0 = termFreq=2.0
                4.5653415 = idf(docFreq=1208, maxDocs=42740)
                0.0625 = fieldNorm(doc=4098)
          0.07412844 = weight(abstract_txt:librarians in 4098) [ClassicSimilarity], result of:
            0.07412844 = score(doc=4098,freq=2.0), product of:
              0.17983775 = queryWeight, product of:
                2.0104918 = boost
                4.663468 = idf(docFreq=1095, maxDocs=42740)
                0.019180926 = queryNorm
              0.41219622 = fieldWeight in 4098, product of:
                1.4142135 = tf(freq=2.0), with freq of:
                  2.0 = termFreq=2.0
                4.663468 = idf(docFreq=1095, maxDocs=42740)
                0.0625 = fieldNorm(doc=4098)
          0.11273191 = weight(abstract_txt:digital in 4098) [ClassicSimilarity], result of:
            0.11273191 = score(doc=4098,freq=3.0), product of:
              0.23782392 = queryWeight, product of:
                2.831622 = boost
                4.3787556 = idf(docFreq=1456, maxDocs=42740)
                0.019180926 = queryNorm
              0.4740142 = fieldWeight in 4098, product of:
                1.7320508 = tf(freq=3.0), with freq of:
                  3.0 = termFreq=3.0
                4.3787556 = idf(docFreq=1456, maxDocs=42740)
                0.0625 = fieldNorm(doc=4098)
          0.2732328 = weight(abstract_txt:reference in 4098) [ClassicSimilarity], result of:
            0.2732328 = score(doc=4098,freq=9.0), product of:
              0.3274804 = queryWeight, product of:
                3.8368032 = boost
                4.4498587 = idf(docFreq=1356, maxDocs=42740)
                0.019180926 = queryNorm
              0.8343485 = fieldWeight in 4098, product of:
                3.0 = tf(freq=9.0), with freq of:
                  9.0 = termFreq=9.0
                4.4498587 = idf(docFreq=1356, maxDocs=42740)
                0.0625 = fieldNorm(doc=4098)
        0.24 = coord(6/25)