Document (#23891)

Author

Saheb, K.

Title

Wissensmanagement in kleinen und mittelständischen Unternehmen : Konzept und praktischer Erfahrungsbericht aus einem Dienstleistungsunternehmen mit weniger als 100 Mitarbeitern

Source

Information Research & Content Management: Orientierung, Ordnung und Organisation im Wissensmarkt; 23. DGI-Online-Tagung der DGI und 53. Jahrestagung der Deutschen Gesellschaft für Informationswissenschaft und Informationspraxis e.V. DGI, Frankfurt am Main, 8.-10.5.2001. Proceedings. Hrsg.: R. Schmidt

Imprint

Frankfurt am Main : DGI

Year

2001

Pages

S.95

Series

Tagungen der Deutschen Gesellschaft für Informationswissenschaft und Informationspraxis; 4

Abstract

Systematisches Wissensmanagement wird in kleinen und mittelständischen Unternehmen aufgrund fehlender personeller Ressourcen kaum realisiert. Dabei wird aber die Fähigkeit, die Ressource »Wissen« zu verwalten und in innovative Produkte und Dienstleistungen umzusetzen, immer mehr zum kritischen Erfolgsfaktor für mittelständische Unternehmen. Erfolgreiche Wissensmanagementlösungen von Großunternehmen lassen sich aufgrund des Aufwandes (finanzieller, technischer und organisatorischer Art) nicht ohne weiteres auf den Mittelstand übertragen, sondern praktikable Lösungen, die auf die konkreten, teilweise sehr spezifischen Bedürfnisse dieser Zielgruppe eingehen und vom Umsetzungsaufwand praktikabel sind, werden gesucht. Der vorgeschlagene Beitrag schildert die Durchführung eines WM-Projektes in einem Unternehmen mit weniger als 100 Mitarbeitern auf Basis einer Filemaker-Anwendung. Neben der Vorstellung dieses Tools und seiner Vorteile für kleinere Unternehmen werden die begleitenden Maßnahmen - organisatorischer und psychologischer Art - dargestellt, die erst die erfolgreiche Umsetzung von WM ermöglichen. WM wird als ganzheitliches Konzept gesehen, indem die IT nur einen von mehreren Erfolgsfaktoren darstellt. Die Anpassung betrieblicher Organisationsstrukturen sowie der Veränderungsprozess der Mitarbeiter muss systematisch gesteuert und aufgebaut werden. Die Erfahrungen mit speziell entwickelten Schulungen, die den Veränderungsprozess der Mitarbeiter unterstützen sollen, werden vorgestellt. Erst die konsequente und gleichwertige Einbindung von IT-Mitarbeitern und -Organisationsstrukturen oder auch abstrakter formuliert die Verbindung Technik-Mensch-Organisation garantiert Erfolg und messbare Ergebnisse von WM-Projekten. Dieser Vortrag stellt hierzu Beiträge aus der Praxis vor

Content

Nur Abstract

Theme

Information Resources Management

Location

D

Similar documents (content)

1. Gust von Loh, S.: Wissensmanagement und Informationsbedarfsanalyse in kleinen und mittleren Unternehmen : Teil 2: Wissensmanagement in KMU (2008) 0.21

   0.21129669 = sum of:
     0.21129669 = product of:
       0.75463104 = sum of:
         0.10421053 = weight(abstract_txt:mittelständische in 1601) [ClassicSimilarity], result of:
           0.10421053 = score(doc=1601,freq=1.0), product of:
             0.17099501 = queryWeight, product of:
               1.0585104 = boost
               9.7509775 = idf(docFreq=6, maxDocs=44218)
               0.016566858 = queryNorm
             0.6094361 = fieldWeight in 1601, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               9.7509775 = idf(docFreq=6, maxDocs=44218)
               0.0625 = fieldNorm(doc=1601)
         0.055935826 = weight(abstract_txt:weniger in 1601) [ClassicSimilarity], result of:
           0.055935826 = score(doc=1601,freq=1.0), product of:
             0.14229153 = queryWeight, product of:
               1.3655511 = boost
               6.2897153 = idf(docFreq=222, maxDocs=44218)
               0.016566858 = queryNorm
             0.3931072 = fieldWeight in 1601, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               6.2897153 = idf(docFreq=222, maxDocs=44218)
               0.0625 = fieldNorm(doc=1601)
         0.09831443 = weight(abstract_txt:wissensmanagement in 1601) [ClassicSimilarity], result of:
           0.09831443 = score(doc=1601,freq=2.0), product of:
             0.16448282 = queryWeight, product of:
               1.4681779 = boost
               6.7624135 = idf(docFreq=138, maxDocs=44218)
               0.016566858 = queryNorm
             0.59771854 = fieldWeight in 1601, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               6.7624135 = idf(docFreq=138, maxDocs=44218)
               0.0625 = fieldNorm(doc=1601)
         0.019380182 = weight(abstract_txt:werden in 1601) [ClassicSimilarity], result of:
           0.019380182 = score(doc=1601,freq=1.0), product of:
             0.08843705 = queryWeight, product of:
               1.5224763 = boost
               3.5062556 = idf(docFreq=3606, maxDocs=44218)
               0.016566858 = queryNorm
             0.21914098 = fieldWeight in 1601, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               3.5062556 = idf(docFreq=3606, maxDocs=44218)
               0.0625 = fieldNorm(doc=1601)
         0.08709831 = weight(abstract_txt:kleinen in 1601) [ClassicSimilarity], result of:
           0.08709831 = score(doc=1601,freq=1.0), product of:
             0.19115786 = queryWeight, product of:
               1.582758 = boost
               7.290168 = idf(docFreq=81, maxDocs=44218)
               0.016566858 = queryNorm
             0.4556355 = fieldWeight in 1601, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               7.290168 = idf(docFreq=81, maxDocs=44218)
               0.0625 = fieldNorm(doc=1601)
         0.1927177 = weight(abstract_txt:mittelständischen in 1601) [ClassicSimilarity], result of:
           0.1927177 = score(doc=1601,freq=1.0), product of:
             0.32458872 = queryWeight, product of:
               2.062458 = boost
               9.499662 = idf(docFreq=8, maxDocs=44218)
               0.016566858 = queryNorm
             0.5937289 = fieldWeight in 1601, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               9.499662 = idf(docFreq=8, maxDocs=44218)
               0.0625 = fieldNorm(doc=1601)
         0.19697404 = weight(abstract_txt:unternehmen in 1601) [ClassicSimilarity], result of:
           0.19697404 = score(doc=1601,freq=3.0), product of:
             0.3099307 = queryWeight, product of:
               3.18655 = boost
               5.8708873 = idf(docFreq=338, maxDocs=44218)
               0.016566858 = queryNorm
             0.63554215 = fieldWeight in 1601, product of:
               1.7320508 = tf(freq=3.0), with freq of:
                 3.0 = termFreq=3.0
               5.8708873 = idf(docFreq=338, maxDocs=44218)
               0.0625 = fieldNorm(doc=1601)
       0.28 = coord(7/25)
   

2. Nohr, H.: Wissen und Wissensprozesse visualisieren (2000) 0.18

   0.18012728 = sum of:
     0.18012728 = product of:
       0.56289774 = sum of:
         0.019608779 = weight(abstract_txt:wird in 2974) [ClassicSimilarity], result of:
           0.019608779 = score(doc=2974,freq=3.0), product of:
             0.076810874 = queryWeight, product of:
               1.2287836 = boost
               3.773177 = idf(docFreq=2761, maxDocs=44218)
               0.016566858 = queryNorm
             0.25528648 = fieldWeight in 2974, product of:
               1.7320508 = tf(freq=3.0), with freq of:
                 3.0 = termFreq=3.0
               3.773177 = idf(docFreq=2761, maxDocs=44218)
               0.0390625 = fieldNorm(doc=2974)
         0.030093156 = weight(abstract_txt:erst in 2974) [ClassicSimilarity], result of:
           0.030093156 = score(doc=2974,freq=1.0), product of:
             0.12875897 = queryWeight, product of:
               1.2989941 = boost
               5.9831543 = idf(docFreq=302, maxDocs=44218)
               0.016566858 = queryNorm
             0.23371696 = fieldWeight in 2974, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.9831543 = idf(docFreq=302, maxDocs=44218)
               0.0390625 = fieldNorm(doc=2974)
         0.07525631 = weight(abstract_txt:wissensmanagement in 2974) [ClassicSimilarity], result of:
           0.07525631 = score(doc=2974,freq=3.0), product of:
             0.16448282 = queryWeight, product of:
               1.4681779 = boost
               6.7624135 = idf(docFreq=138, maxDocs=44218)
               0.016566858 = queryNorm
             0.45753297 = fieldWeight in 2974, product of:
               1.7320508 = tf(freq=3.0), with freq of:
                 3.0 = termFreq=3.0
               6.7624135 = idf(docFreq=138, maxDocs=44218)
               0.0390625 = fieldNorm(doc=2974)
         0.07998197 = weight(abstract_txt:mitarbeiter in 2974) [ClassicSimilarity], result of:
           0.07998197 = score(doc=2974,freq=3.0), product of:
             0.17129841 = queryWeight, product of:
               1.4982873 = boost
               6.901097 = idf(docFreq=120, maxDocs=44218)
               0.016566858 = queryNorm
             0.466916 = fieldWeight in 2974, product of:
               1.7320508 = tf(freq=3.0), with freq of:
                 3.0 = termFreq=3.0
               6.901097 = idf(docFreq=120, maxDocs=44218)
               0.0390625 = fieldNorm(doc=2974)
         0.032046963 = weight(abstract_txt:werden in 2974) [ClassicSimilarity], result of:
           0.032046963 = score(doc=2974,freq=7.0), product of:
             0.08843705 = queryWeight, product of:
               1.5224763 = boost
               3.5062556 = idf(docFreq=3606, maxDocs=44218)
               0.016566858 = queryNorm
             0.3623703 = fieldWeight in 2974, product of:
               2.6457512 = tf(freq=7.0), with freq of:
                 7.0 = termFreq=7.0
               3.5062556 = idf(docFreq=3606, maxDocs=44218)
               0.0390625 = fieldNorm(doc=2974)
         0.06256777 = weight(abstract_txt:erfolgreiche in 2974) [ClassicSimilarity], result of:
           0.06256777 = score(doc=2974,freq=1.0), product of:
             0.2097488 = queryWeight, product of:
               1.6579375 = boost
               7.636444 = idf(docFreq=57, maxDocs=44218)
               0.016566858 = queryNorm
             0.2982986 = fieldWeight in 2974, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               7.636444 = idf(docFreq=57, maxDocs=44218)
               0.0390625 = fieldNorm(doc=2974)
         0.10441002 = weight(abstract_txt:mitarbeitern in 2974) [ClassicSimilarity], result of:
           0.10441002 = score(doc=2974,freq=1.0), product of:
             0.3377984 = queryWeight, product of:
               2.5768719 = boost
               7.912698 = idf(docFreq=43, maxDocs=44218)
               0.016566858 = queryNorm
             0.30908975 = fieldWeight in 2974, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               7.912698 = idf(docFreq=43, maxDocs=44218)
               0.0390625 = fieldNorm(doc=2974)
         0.15893276 = weight(abstract_txt:unternehmen in 2974) [ClassicSimilarity], result of:
           0.15893276 = score(doc=2974,freq=5.0), product of:
             0.3099307 = queryWeight, product of:
               3.18655 = boost
               5.8708873 = idf(docFreq=338, maxDocs=44218)
               0.016566858 = queryNorm
             0.51280093 = fieldWeight in 2974, product of:
               2.236068 = tf(freq=5.0), with freq of:
                 5.0 = termFreq=5.0
               5.8708873 = idf(docFreq=338, maxDocs=44218)
               0.0390625 = fieldNorm(doc=2974)
       0.32 = coord(8/25)
   

3. Schmidt, R.: Konzept Auskunftsagentur : zur Vernetzung innovationsorientierter Dienstleistungen (1991) 0.18

   0.17993388 = sum of:
     0.17993388 = product of:
       0.7497245 = sum of:
         0.038425196 = weight(abstract_txt:wird in 5106) [ClassicSimilarity], result of:
           0.038425196 = score(doc=5106,freq=2.0), product of:
             0.076810874 = queryWeight, product of:
               1.2287836 = boost
               3.773177 = idf(docFreq=2761, maxDocs=44218)
               0.016566858 = queryNorm
             0.50025725 = fieldWeight in 5106, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               3.773177 = idf(docFreq=2761, maxDocs=44218)
               0.09375 = fieldNorm(doc=5106)
         0.079879224 = weight(abstract_txt:konzept in 5106) [ClassicSimilarity], result of:
           0.079879224 = score(doc=5106,freq=1.0), product of:
             0.13770428 = queryWeight, product of:
               1.3433591 = boost
               6.187499 = idf(docFreq=246, maxDocs=44218)
               0.016566858 = queryNorm
             0.580078 = fieldWeight in 5106, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               6.187499 = idf(docFreq=246, maxDocs=44218)
               0.09375 = fieldNorm(doc=5106)
         0.041111574 = weight(abstract_txt:werden in 5106) [ClassicSimilarity], result of:
           0.041111574 = score(doc=5106,freq=2.0), product of:
             0.08843705 = queryWeight, product of:
               1.5224763 = boost
               3.5062556 = idf(docFreq=3606, maxDocs=44218)
               0.016566858 = queryNorm
             0.46486822 = fieldWeight in 5106, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               3.5062556 = idf(docFreq=3606, maxDocs=44218)
               0.09375 = fieldNorm(doc=5106)
         0.13064745 = weight(abstract_txt:kleinen in 5106) [ClassicSimilarity], result of:
           0.13064745 = score(doc=5106,freq=1.0), product of:
             0.19115786 = queryWeight, product of:
               1.582758 = boost
               7.290168 = idf(docFreq=81, maxDocs=44218)
               0.016566858 = queryNorm
             0.6834532 = fieldWeight in 5106, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               7.290168 = idf(docFreq=81, maxDocs=44218)
               0.09375 = fieldNorm(doc=5106)
         0.28907657 = weight(abstract_txt:mittelständischen in 5106) [ClassicSimilarity], result of:
           0.28907657 = score(doc=5106,freq=1.0), product of:
             0.32458872 = queryWeight, product of:
               2.062458 = boost
               9.499662 = idf(docFreq=8, maxDocs=44218)
               0.016566858 = queryNorm
             0.89059335 = fieldWeight in 5106, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               9.499662 = idf(docFreq=8, maxDocs=44218)
               0.09375 = fieldNorm(doc=5106)
         0.17058451 = weight(abstract_txt:unternehmen in 5106) [ClassicSimilarity], result of:
           0.17058451 = score(doc=5106,freq=1.0), product of:
             0.3099307 = queryWeight, product of:
               3.18655 = boost
               5.8708873 = idf(docFreq=338, maxDocs=44218)
               0.016566858 = queryNorm
             0.55039567 = fieldWeight in 5106, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.8708873 = idf(docFreq=338, maxDocs=44218)
               0.09375 = fieldNorm(doc=5106)
       0.24 = coord(6/25)
   

4. Schmidt, A.: Endo-Management : Wissenslenkung in Cyber-Ökonomien (1999) 0.17

   0.16653314 = sum of:
     0.16653314 = product of:
       0.5204161 = sum of:
         0.02025186 = weight(abstract_txt:wird in 5007) [ClassicSimilarity], result of:
           0.02025186 = score(doc=5007,freq=5.0), product of:
             0.076810874 = queryWeight, product of:
               1.2287836 = boost
               3.773177 = idf(docFreq=2761, maxDocs=44218)
               0.016566858 = queryNorm
             0.26365876 = fieldWeight in 5007, product of:
               2.236068 = tf(freq=5.0), with freq of:
                 5.0 = termFreq=5.0
               3.773177 = idf(docFreq=2761, maxDocs=44218)
               0.03125 = fieldNorm(doc=5007)
         0.027967913 = weight(abstract_txt:weniger in 5007) [ClassicSimilarity], result of:
           0.027967913 = score(doc=5007,freq=1.0), product of:
             0.14229153 = queryWeight, product of:
               1.3655511 = boost
               6.2897153 = idf(docFreq=222, maxDocs=44218)
               0.016566858 = queryNorm
             0.1965536 = fieldWeight in 5007, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               6.2897153 = idf(docFreq=222, maxDocs=44218)
               0.03125 = fieldNorm(doc=5007)
         0.0851428 = weight(abstract_txt:wissensmanagement in 5007) [ClassicSimilarity], result of:
           0.0851428 = score(doc=5007,freq=6.0), product of:
             0.16448282 = queryWeight, product of:
               1.4681779 = boost
               6.7624135 = idf(docFreq=138, maxDocs=44218)
               0.016566858 = queryNorm
             0.51763946 = fieldWeight in 5007, product of:
               2.4494898 = tf(freq=6.0), with freq of:
                 6.0 = termFreq=6.0
               6.7624135 = idf(docFreq=138, maxDocs=44218)
               0.03125 = fieldNorm(doc=5007)
         0.052244008 = weight(abstract_txt:mitarbeiter in 5007) [ClassicSimilarity], result of:
           0.052244008 = score(doc=5007,freq=2.0), product of:
             0.17129841 = queryWeight, product of:
               1.4982873 = boost
               6.901097 = idf(docFreq=120, maxDocs=44218)
               0.016566858 = queryNorm
             0.30498827 = fieldWeight in 5007, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               6.901097 = idf(docFreq=120, maxDocs=44218)
               0.03125 = fieldNorm(doc=5007)
         0.030642759 = weight(abstract_txt:werden in 5007) [ClassicSimilarity], result of:
           0.030642759 = score(doc=5007,freq=10.0), product of:
             0.08843705 = queryWeight, product of:
               1.5224763 = boost
               3.5062556 = idf(docFreq=3606, maxDocs=44218)
               0.016566858 = queryNorm
             0.34649232 = fieldWeight in 5007, product of:
               3.1622777 = tf(freq=10.0), with freq of:
                 10.0 = termFreq=10.0
               3.5062556 = idf(docFreq=3606, maxDocs=44218)
               0.03125 = fieldNorm(doc=5007)
         0.05005422 = weight(abstract_txt:erfolgreiche in 5007) [ClassicSimilarity], result of:
           0.05005422 = score(doc=5007,freq=1.0), product of:
             0.2097488 = queryWeight, product of:
               1.6579375 = boost
               7.636444 = idf(docFreq=57, maxDocs=44218)
               0.016566858 = queryNorm
             0.23863888 = fieldWeight in 5007, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               7.636444 = idf(docFreq=57, maxDocs=44218)
               0.03125 = fieldNorm(doc=5007)
         0.08352802 = weight(abstract_txt:mitarbeitern in 5007) [ClassicSimilarity], result of:
           0.08352802 = score(doc=5007,freq=1.0), product of:
             0.3377984 = queryWeight, product of:
               2.5768719 = boost
               7.912698 = idf(docFreq=43, maxDocs=44218)
               0.016566858 = queryNorm
             0.2472718 = fieldWeight in 5007, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               7.912698 = idf(docFreq=43, maxDocs=44218)
               0.03125 = fieldNorm(doc=5007)
         0.17058451 = weight(abstract_txt:unternehmen in 5007) [ClassicSimilarity], result of:
           0.17058451 = score(doc=5007,freq=9.0), product of:
             0.3099307 = queryWeight, product of:
               3.18655 = boost
               5.8708873 = idf(docFreq=338, maxDocs=44218)
               0.016566858 = queryNorm
             0.55039567 = fieldWeight in 5007, product of:
               3.0 = tf(freq=9.0), with freq of:
                 9.0 = termFreq=9.0
               5.8708873 = idf(docFreq=338, maxDocs=44218)
               0.03125 = fieldNorm(doc=5007)
       0.32 = coord(8/25)
   

5. Haessler, J.: Entwicklung von Records Management Software : "Weg von einzelnen Projektlösungen hin zum Softwarehersteller" (2009) 0.16

   0.16466114 = sum of:
     0.16466114 = product of:
       1.0291321 = sum of:
         0.045284536 = weight(abstract_txt:wird in 3128) [ClassicSimilarity], result of:
           0.045284536 = score(doc=3128,freq=1.0), product of:
             0.076810874 = queryWeight, product of:
               1.2287836 = boost
               3.773177 = idf(docFreq=2761, maxDocs=44218)
               0.016566858 = queryNorm
             0.5895589 = fieldWeight in 3128, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               3.773177 = idf(docFreq=2761, maxDocs=44218)
               0.15625 = fieldNorm(doc=3128)
         0.21774577 = weight(abstract_txt:kleinen in 3128) [ClassicSimilarity], result of:
           0.21774577 = score(doc=3128,freq=1.0), product of:
             0.19115786 = queryWeight, product of:
               1.582758 = boost
               7.290168 = idf(docFreq=81, maxDocs=44218)
               0.016566858 = queryNorm
             1.1390887 = fieldWeight in 3128, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               7.290168 = idf(docFreq=81, maxDocs=44218)
               0.15625 = fieldNorm(doc=3128)
         0.48179427 = weight(abstract_txt:mittelständischen in 3128) [ClassicSimilarity], result of:
           0.48179427 = score(doc=3128,freq=1.0), product of:
             0.32458872 = queryWeight, product of:
               2.062458 = boost
               9.499662 = idf(docFreq=8, maxDocs=44218)
               0.016566858 = queryNorm
             1.4843223 = fieldWeight in 3128, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               9.499662 = idf(docFreq=8, maxDocs=44218)
               0.15625 = fieldNorm(doc=3128)
         0.28430754 = weight(abstract_txt:unternehmen in 3128) [ClassicSimilarity], result of:
           0.28430754 = score(doc=3128,freq=1.0), product of:
             0.3099307 = queryWeight, product of:
               3.18655 = boost
               5.8708873 = idf(docFreq=338, maxDocs=44218)
               0.016566858 = queryNorm
             0.91732615 = fieldWeight in 3128, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.8708873 = idf(docFreq=338, maxDocs=44218)
               0.15625 = fieldNorm(doc=3128)
       0.16 = coord(4/25)