Document (#4895)

Author

Saracevic, T.
Mokros, H.
Su, L.

Title

Nature of interaction between users and intermediaries in online searching : a qualitative analysis

Source

ASIS'90: Information in the year 2000, from research to applications. Proc. of the 53rd Annual Meeting of the American Society for Information Science, Toronto, Canada, 4.-8.11.1990. Ed. by Diana Henderson

Imprint

Medford, NJ : Learned Information Inc.

Year

1990

Pages

S.47-54

Abstract

Reports preliminary results from a study, conducted at Rutgers Univ., School of Communication, Information and Library Studies, to conduct observations and experiments under real-life conditions on the nature, effects and patterns in the discourse between users and intermediary searchers and in the related computer commands in the context of online searching and responses. The study involved videotaping interactions between users and intermediaries and recording the search logs for 40 questions. Users judged the relevance of output and completed a number of other measures. Data is analysed both quantitatively, using standard and innovative statistical techniques, and qualitatively, through a grounded theory approach using microanalytic and observational methods

Theme

Retrievalstudien

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