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Cheung, C.M.K.; Lee, M.K.O.: User satisfaction with an internet-based portal : an asymmetric and nonlinear approach (2009)
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Abdul-Gader, A.: ¬The impact of user satisfaction on computer-mediated communication acceptance : a causal path model (1996)
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Cheung, C.M.K.; Lee, M.K.O.: ¬The structure of Web-based information systems satisfaction : testing of competing models (2008)
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