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Trenner, L.: ¬A comparative survey of the friendliness of online "help" in interactive information retrieval systems (1989)
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Keulen, F.: Campus-informatiediensten en bibliotheken : een kwestie van wederzijds belang (1994)
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Charnock, E.: Task-based method for creating usable hypertext (1994)
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Laan, H.v.d.: Endnote Plus voor de eindgebruiker (1997)
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Piros, A.: Automatic interpretation of complex UDC numbers : towards support for library systems (2015)
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