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Allen, D.; Given, L.M.; Burnett, G.; Karanasios, S.: Information behavior and information practices (2019)
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- Source
- Journal of the Association for Information Science and Technology. 70(2019) no.12, S.1299-1301
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Allen, D.; Karanasios, S.; Slavova, M.: Working with activity theory : context, technology, and information behavior (2011)
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- Abstract
- Over the last 7 years, the AIMTech Research Group in the University of Leeds has used cultural-historical activity theory (CHAT) to inform a range of research activities in the fields of information behavior and information systems. In this article, we identify certain openings and theoretical challenges in the field of information behavior, which sparked our initial interest in CHAT: context, technology, and the link between practice and policy. We demonstrate the relevance of CHAT in studying information behavior and addressing the identified openings and argue that by providing a framework and hierarchy of activity-action-operation and semantic tools, CHAT is able to overcome many of the uncertainties concerning information behavior research. In particular, CHAT provides researchers a theoretical lens to account for context and activity mediation and, by doing so, can increase the significance of information behavior research to practice. In undertaking this endeavour, we have relied on literature from the fields of information science and others where CHAT is employed. We provide a detailed description of how CHAT may be applied to information behavior and account for the concepts we see as relevant to its study.
- Source
- Journal of the American Society for Information Science and Technology. 62(2011) no.4, S.776-788
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Hassan Ibrahim, N.; Allen, D.: Information sharing and trust during major incidents : findings from the oil industry (2012)
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- Abstract
- Communication and information sharing during the response to a major incident on oil rigs have been identified as significantly influencing capability to control, manage, and limit the effect of the incident. This article reports on one of the few studies of information sharing during such incidents. Interviews drawing on the critical incident technique were conducted with offshore emergency responders and supplemented by internal organizational reports and observations of emergency response exercises. We propose a counterintuitive relationship between trust and information sharing. We argue that better information sharing plays a crucial role in instilling or enhancing trust and that in the time-bound, uncertain, and highly volatile context of offshore emergency response, if trust collapses, then it must be rebuilt swiftly and this can be done through more effective information sharing. We explore this argument using the activity theory concept of contradictions and argue that apparent contradictions in the activity system and the behavior of emergency responders should be analyzed and interpreted by taking into account crucial contextual characteristics. The article draws on further support from relevant literature, including that of the information science, organization, and communication fields.
- Source
- Journal of the American Society for Information Science and Technology. 63(2012) no.10, S.1916-1928
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Allen, D.: Information behavior and decision making in time-constrained practice : a dual-processing perspective (2011)
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- Source
- Journal of the American Society for Information Science and Technology. 62(2011) no.11, S.2165-2181
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Mishra, J.; Allen, D.; Pearman, A.: Information seeking, use, and decision making (2015)
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- Source
- Journal of the Association for Information Science and Technology. 66(2015) no.4, S.662-673
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Karanasios, S.; Thakker, D.; Lau, L.; Allen, D.; Dimitrova, V.; Norman, A.: Making sense of digital traces : an activity theory driven ontological approach (2013)
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- Source
- Journal of the American Society for Information Science and Technology. 64(2013) no.12, S.2452-2467
