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  • × author_ss:"Harrow, J."
  • × language_ss:"e"
  • × theme_ss:"Informationsdienstleistungen"
  1. Harrow, J.: Information for business : three years on (1994) 0.01 
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    Abstract
    Describes the experience of Westminster Reference Library's fee based information services focusing on the pitfalls and lessons learnt since it commenced operation. These include: the need to sell actively by applying marketing and sales promotion techniques to the business; and the realization that a fee based service is not a one person job; and that it takes time to break even, let alone make a profit
    Source
    Managing information. 1(1994) no.3, S.37-38
  2. Harrow, J.: 101 uses of a reference library (1996) 0.00 
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    Abstract
    Describes the collections of the Information for Business department of Westminster City Library in the areas of acts and statutory instruments, government papers, statistics, directories and periodicals as well as material contained in its European Union deposit library. The types of enquiries and reasons for using this commercial service are briefly outlined