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Abstract

The purpose of this research was to establish an upper bound on finding answers to health-related questions in MedlinePlus and other online resources. Seven reference librarians tested a set of protocols to determine whether it was possible to use the types and foci of the questions extracted from customer requests submitted to the National Library of Medicine to find authoritative answers to these questions. Librarians tested the protocols manually to determine if the process was sufficiently robust and accurate to later automate. Results indicated that the extracted terms provide enough information to find authoritative answers for about 60% of questions and that certain question types are more likely to result in authoritative answers than others. The question corpus and analysis performed for this project will inform automatic question answering systems, and could lead to suggestions for new content to include in MedlinePlus. This approach can serve as an example to researchers interested in methods of evaluating question answering tools and the contents of online databases.

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Abstract

The explosion of disaster health information results in information overload among response professionals. The objective of this project was to determine the feasibility of applying semantic natural language processing (NLP) technology to addressing this overload. The project characterizes concepts and relationships commonly used in disaster health-related documents on influenza pandemics, as the basis for adapting an existing semantic summarizer to the domain. Methods include human review and semantic NLP analysis of a set of relevant documents. This is followed by a pilot test in which two information specialists use the adapted application for a realistic information-seeking task. According to the results, the ontology of influenza epidemics management can be described via a manageable number of semantic relationships that involve concepts from a limited number of semantic types. Test users demonstrate several ways to engage with the application to obtain useful information. This suggests that existing semantic NLP algorithms can be adapted to support information summarization and visualization in influenza epidemics and other disaster health areas. However, additional research is needed in the areas of terminology development (as many relevant relationships and terms are not part of existing standardized vocabularies), NLP, and user interface design.