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- author's%3a%22Livingstone%2c S.%22 2
- authors%3a%22Livingstone%2c S.%22 2
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Kleiner, J.P.: Ensuring quality reference desk service : the introduction of a peer process (1991)
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- RQ. 31(1991), S.349-361
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Kleiner, J.P.: ¬The electronic library : the hub of the future's information networks (1993)
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- Source
- Reference librarian. 1993, no.39, S.131-139