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  • × author_ss:"Park, J.-r."
  1. Park, J.-r.: Linguistic politeness and face-work in computer-mediated communication : part 1: a theoretical framework (2008) 0.04
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    Abstract
    Our daily social interaction is anchored in interpersonal discourse; accordingly, the phenomenon of linguistic politeness is prevalent in daily social interaction. Such linguistic behavior underscores the fact that linguistic politeness is a critical component of human communication. Speech participants utilize linguistic politeness to avoid and reduce social friction and enhance each other's face, or public self-image, during social interaction. It is face-work that underlies the interpersonal function of language use and encompasses all verbal and nonverbal realizations that bring forth one's positive social value, namely, face. Face-work is founded in and built into dynamic social relations; these social and cultural relations and context directly affect the enactment of face-work. Analysis and a subsequent understanding of sociointerpersonal communication are critical to the fostering of successful interaction and collaboration. Linguistic politeness theory is well positioned to provide a framework for an analysis of social interaction and interpersonal variables among discourse participants inasmuch as it is applicable not only to face-to-face social interactions but also to those interactions undertaken through online communication.
  2. Park, J.-r.; Lu, C.; Marion, L.: Cataloging professionals in the digital environment : a content analysis of job descriptions (2009) 0.03
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    Abstract
    This study assesses the current state of responsibilities and skill sets required of cataloging professionals. It identifies emerging roles and competencies focusing on the digital environment and relates these to the established knowledge of traditional cataloging standards and practices. We conducted a content analysis of 349 job descriptions advertised in AutoCAT in 2005-2006. Multivariate techniques of cluster and multidimensional-scaling analyses were applied to the data. Analysis of job titles, required and preferred qualifications/skills, and responsibilities lends perspective to the roles that cataloging professionals play in the digital environment. Technological advances increasingly demand knowledge and skills related to electronic resource management, metadata creation, and computer and Web applications. Emerging knowledge and skill sets are increasingly being integrated into the core technical aspects of cataloging such as bibliographic and authority control and integrated library-system management. Management of cataloging functions is also in high demand. The results of the study provide insight on current and future curriculum design of library and information-science programs.
    Date
    22. 3.2009 19:20:24
  3. Park, J.-r.: Linguistic politeness and face-work in computer-mediated communication : part 2: an application of the theoretical framework (2008) 0.01
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    Abstract
    Analysis of sociointerpersonal communication patterns among discourse participants is essential to understand the manifestation of and the interpersonal-communication features realized in online social interaction. The linguistic politeness theory provides an effective framework for such an analysis of sociointerpersonal communication features employed by online language users to maintain and enhance their public self-image, or face. The qualitative data analysis of this study, drawn from the real-time, online discussions of K-12 students, makes evident that interpersonal-communication features appear in the form of politeness tactics. The results of the study show that there is decreased use of deferential linguistic forms; on the contrary, a variety of verbal and nonverbal devices that denote positive politeness and bald-on-record (i.e., direct speech acts) frequently occur. The commonality of positive politeness and bald-on-record lies in the fact that both tactics are grounded in the nature of the close interpersonal relationships between participants. Such a communication pattern in the real-time, online discourse of K-12 students signifies that cognitive assessment of sociointerpersonal and contextual variables undertaken by speech participants underlies the realization of linguistic politeness. Employment of such politeness tactics indicates that effective and fully realized interpersonal communication plays a vital role in the development of online social interaction.
  4. Park, J.-r.; Li, G.; Burger, A.: Opening and closing rituals of the virtual reference service of the Internet Public Library (2010) 0.01
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    Abstract
    Purpose - The purpose of this paper is to explore the communicative rituals of opening and closing manifested in e-mail-based Internet Public Library's (IPL's) online reference interaction. Design/methodology/approach - A total of 400 transcripts comprising user queries and responses by IPL librarians are examined. The opening and closing elements are identified to examine the way in which IPL librarians and users construct social space; that is, communicate their interpersonal and affective stances during the course of seeking and offering information. Findings - The results of data analysis show regular patterns of verbal and structural politeness indicators of opening and closing e-mail discourse. Linguistic elements such as greetings and acknowledgement are included in all the sampled transcripts; i.e. a 100 percent occurrence. Closing rituals have a 95 percent occurrence of linguistic features such as acknowledgement and invitation for follow-up. In contrast, there is a low occurrence of personalized openings through greeting by user name (26 percent). This lack of personalization also occurs in closings: personalized farewell through use of librarian name appears in only 8 percent of closings. Research limitations/implications - The employment of the various politeness tactics in opening and closing reflects the librarian's attention and concern to user's information needs, interests and wants. Such communicative competence narrows social distance and brings forth close socio-interpersonal space for interaction; this may, in turn, improve the overall quality of reference service. Research findings also indicate that more use of personal names may decrease the social distance between the librarian and user, resulting in increased solidarity and proximity. Originality/value - The study provides new insights into linguistic politeness and the functions of address forms such as personal names with a view toward developing effective opening and closing rituals that contribute to the enhancement of virtual reference services.
  5. Park, J.-r.: Cross-lingual name and subject access : mechanisms and challenge (2007) 0.01
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    Date
    10. 9.2000 17:38:22