Search (3 results, page 1 of 1)

  • × classification_ss:"025.52"
  • × subject_ss:"Reference services (Libraries)"
  • × type_ss:"m"
  1. Owen, T.: Success at the enquiry desk (1996) 0.01 
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    Footnote
    Rez. in: Managing information 3(1996) no.9, S.46 (Z. Woodley)
  2. Reference and information services : an introduction (1995) 0.00 
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    Classification
    Bib A 591 / Auskunft
    a Angelsächsische Welt / All B 91 Nachschlagewerke
    a Angelsächsische Welt / All B 91 Elektronische Publikationen
    Content
    Enthält die Kapitel: BOPP, R.E.: History and varieties of reference services; SUTTON, E.D. u. L.D. HOLT: The reference interview; DALRYMPLE, P.D.: Bibliographic control, organization of information, and search strategies; KLUEGEL, K.M.: Introduction to electronic reference services; KLUEGEL, K.M.: Trends in electronic reference services: opportunities and challenges; WILSON, L.A.: Instruction as a reference service; WOODARD, B.S.: Reference staff training and development; ALLEN, B.: Evaluation of reference services; KIBBEE, J.Z.: Organization and management of reference and information services; KING, D.N. u. R.E. RUBIN: A philosophy of service; SUTTON, E.D., F.J. JACOBSON u. L.E. HOLT: Reference services for specific populations; SMITH, L.C.: Selection and evaluation of reference sources; MILLER, S.: Directories; STENSTROM, P.F.: Almanacs, yearbooks, and handbooks; BOPP, R.E.: Biographical sources; FAIRCHILD, C.A.: Dictionaries; JACOBSON, F.F.: Encyclopedias; COBB, D.A.: Geographical sources; PENKA, C.B. u. M. LANDIS: Bibliographies and library catalogs; SMITH, L.C.: Indexes and abstracts; BEKIARES, S.E. u. M. MALLORY: Government documents and statistics sources;
    SBB
    Bib A 591 / Auskunft
    a Angelsächsische Welt / All B 91 Nachschlagewerke
    a Angelsächsische Welt / All B 91 Elektronische Publikationen
  3. Owen, T.: Success at the enquiry desk : Successful enquiry answering - every time (1998) 0.00 
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    Abstract
    An essential desk-book aiming to help the information professional to become self-sufficient in answering enquiries. Step by step, it guides the reader through all the stages of research, from finding out what the enquirer really wants, to providing a polished, value-added answer, including: Techniques for getting started - Tips for efficient search strategies - How much information to select - How to meet deadlines every time - How to choose between printed and electronic sources - What to do when the anser is nowhere to be found

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