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Biener, M.E.: Community information service als Dienstleistung der Öffentlichen Bibliotheken in England (1988)
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Thun, H.-P.: Workshop 'Information services for industry' (1989)
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Poetzsch, E.: Vorstellungen zum Aufbau des Auskunftsdienstes "Informationen zur Biotechnologie" (1988)
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- Abstract
- Examines the development of a pilot programme for a biotechnology information service, covering the impor-tance of biotechnology as a key technology, and the responsibility of the East German Academy of Sciences for coordinating activities in the information field. Looks at a model that is also useful for the development of information services in other areas.
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Schmidt, R.: ¬Der Modellversuch Informationsvermittlung : Erwartungen, Ergebnisse, Erfahrungen (1988)
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- Source
- Von der Information zum Wissen - vom Wissen zur Information: traditionelle und moderne Informationssysteme für Wissenschaft und Praxis, Deutscher Dokumentartag 1987, Bad Dürkheim, vom 23.-25.9.1987. Hrsg.: H. Strohl-Goebel
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Stroetmann, K.A.: Modellversuch Informationsvermittlung für kleinere und mittlere Unternehmen : Einschätzungen und kritische Anmerkungen (1989)
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- Source
- 40 Jahre DGD - Perspektive Information: Deutscher Dokumentartag 1988
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- a
-
Lenk, K.: Technikunterstützte Informationssysteme zur Information über die öffentliche Verwaltung (1989)
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- Abstract
- Well known shortcomings of information needed by citizens in dealing with public authorities and public services led to a research project on 'Transparency of Public Administration'. Several fields were identified where information technology could be used for providing new forms of citizen information. Advantage was taken of earlier experiences from some European countries while working out appropriate new concepts.
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-
Kloeden, E. von: Beraten will gelernt sein (1989)
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- Abstract
- Account of the enquiries addressed to a beginner at the central information desk of Oldenburg University library. The desk is placed were it is easily disturbed, especially by the telephone. For the more complex enquiries the librarian needs to question the user in order to formulate a specific query for searching. Librarians must choose whether to indicate the reference tools to the user or to find the information themselves. Hindrances are queues, lack of confidence in users, inexacteness of request.
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- a
-
Hitzeroth, C.: Benutzer- und problemgerechte Aufbereitung umfangreicher Rechercheergebnisse aus der Datenbank INFODATA im Informationszentrum für Informationswissenschaft und -praxis der Gesellschaft für Information und dokumentation mbH (GID-IZ), Frankfurt am Main (1983)
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Kuhlen, R.: ¬Ein Programm ist nicht immer ein Programm : Bemerkungen zum Fachinformationsprogramm der Bundesregierung 1985-88 (1986)
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- Abstract
- Der Artikel enthält eine kritische Sicht des Fachinformationsprogramms 1985-1988 der Bundesregierung, ein halbes Jahr nach seiner Veröffentlichung. Das Programm ist nur beschränkt ein Programm. Das ganze Gebiet der Information in einer modernen Gesellschaft umfaßt es nicht: Information im Sinne der Informationswissenschaft. Der ökonomische Grundansatz schneidet kreative Bereiche der Fachinformation (z.B. der Geistes- und Sozialwissenschaften) heraus. Politischer Planungsbedarf zur Gestaltung einer Informationsgesellschaft bleibt bestehen
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-
Oberhauser, O.: ¬Das Auskunftsinterview im Kontext des Online Information Retrieval : ein Überblick aus bibliothekarischer Sicht (1987)
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- Abstract
- Nicht nur das traditionelle bibliothekarische Auskunftsinterview, sondern auch die Befragung bzw. Beratung, die im Zusammenhang mit der bibliothekarischen Dienstleistung des Online Information Retrieval zwischen Rechercheur und Endbenutzer abläuft, ist in der Literatur vielfach praxisbezogener, aber auch theoretischer Abhandlungen. Der gesamte Interviewprozeß läßt sich in 4 Phasen gliedern, deren zweite, das der Recherche vorausgehende 'Presearch-Interview' im engeren Sinn, für das Gelingen der Online-Suche besonders wichtig ist. Die dabei inhaltlich und formal wesentlichen Aspekte können in Form praktischer Gebrauchsanweisungen aufgelistet werden. Weiter sind Interview-Stil und -Verhalten von Bedeutung; auftretende Kommunikationsbarrieren können durch Einsatz nichtverbaler Kommunikationstechniken und einfühlsames Beraterverhalten überwunden werden. Eine neue Variante des Auskunftsinterviews ist das sog. 'Presearch-Counseling', das bei der Beratung von Bibliotheksbenutzern, die endbenutzergerechte Online-Retrievalsysteme verwenden, erforderlich sind
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-
Rauch, W.; Strauch, D.: Bildschirmtext: eine Einführung (1983)
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- Abstract
- Dieser Aufsatz soll denjenigen lesern, die bisher noch wenig über Bildschirmtext wissen, einen kurzen Einblick geben. Dazu werden folgende 9 Fragen beantwortet: Was ist eigentlich Bildschirmtext? Worin bestehen die Möglichkeiten dieser Konfiguration? Welche Bedeutung hat Bildschirmtext als 'Neues Medium'? Wie gehen Benutzung und Input von Bildschirmtext praktisch vor sich? Welche verwandten Technologien gibt es? Wie ist der gegenwärtige Stand in der Bundesrepublik Deutschland? Was weiß man bisher über die Akzeptanz? Welche Entwicklungstendenzen zeichnen sich ab? und schließlich: welche Bedeutung hat Btx für Information und Dokumentation?
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-
Nagl, M.: ¬Die Bibliothek als kulturelles Dienstleistungszentrum (1988)
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Ruppert, E.: Grundlagen des Auskunftsdienstes in Stadtbibliotheken (1985)
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Lewe, B.: Auskunftsdienst in Öffentlichen Bibliotheken (1984)
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Christ, P.: Vom Verwaltungsroboter zum 'Medium'? : der 'offene Computer' in Böblingen (1989)
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- Abstract
- In 1988 a pilot project was carried out in Baden Würtemberg to make people more familiar with the new technology. In Böblingen public library readers could reserve for an hour a room containing a television screen and laser printer, to help them to learn about construction and use of media. Similar facilities were available in Friedrichshafen and Heidelberg. There was no restriction on target groups. User training is important; the main problem is software selection. Textual aids were provided. The more advanced readers can do programming exercises in a special programming language.
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Holler, U.: ¬Die Organisation der Informationsarbeit bei der Stadtbibliothek Duisburg (1984)
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Fligge, J.: ¬Die Bibliotheken, Mittler im technischen Wandel (1985)
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Galsterer, B.: Einsatzmöglichkeiten neuer Medien in Öffentlichen Büchereien : die Bibliothek als Informations-Vermittlungsstelle (1984)
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Rauch, W.: ¬Die Rolle der Bibliothek im computergestützen Informations-Kommunikationssystem (1984)
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Capurro, R.: Öffentliche Bibliotheken in der Informationsgesellschaft (1988)
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