Search (67 results, page 1 of 4)

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Date

22. 9.1997 19:16:05

Source

Visualizing subject access for 21st century information resources: Papers presented at the 1997 Clinic on Library Applications of Data Processing, 2-4 Mar 1997, Graduate School of Library and Information Science, University of Illinois at Urbana-Champaign. Ed.: P.A. Cochrane et al

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Abstract

An investigation of tools, techniques, and methods for the evaluation of interactive library catalogues is described, with emphasis on diagnostic methods and on use of the catalogue in a wider context of user information seeking behaviour. A front-end system (Olive) was developed to test verious enhancements of traditional transaction logging as a data-gathering technique for evaluation purposes. These include full-screen logging, pre- and post-search, online/offline, and in-search interactive questionnaires, search replys as well as talk-aloud. The extent of subject or hybrid searching activity as opposed to specific item searching is also highlighted

Source

Information processing and management. 27(1991) no.5, S.523-532

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Abstract

This paper highlights some of the significant findings from author's PhD: "Factors affecting the end-use of electronic databases in public libraries." Public libraries have a wide range of different types of users who, unlike academic or special library users, are not necessarily information-trained (see Coles, 1998). Whereas the academic, special library user may have specific information needs that can be met by electronic sources, public library users do not necessarily have such specific information needs that can easily be identified and met. Most user surveys have tended to concentrate on the searching and retrieval aspect of information seeking behaviour, whereas this study's user survey focused more on how people perceived and related to Information and Communication Technologies (ICTs). It was not how people searched a particular electronic source, in this case CD-ROM, that was of prime interest but rather whether or not people actually used them at all and the reasons why people did or did not use electronic media. There were several reasons the study looked at CD-ROM specifically. Firstly, CD-ROM is a well established technology, most people should be familiar with CD-ROM/multimedia. Secondly, CD-ROM was, at the start of the study, the only open access electronic media widely available in public libraries. As well as examining why public library users chose to use electronic sources, the paper looks at the types of CD-ROM databases used both in the library and in general Also examined are what sort of searches users carried out. Where appropriate some of the problems inherent in studying end-users in public libraries and the difficulty in getting reliable data, are discussed. Several methods were used to collect the data. I wished to avoid limiting research to a small sample of library sites, the aim was to be as broad in scope as possible. There were two main groups of people 1 wished to look at: non-users as well as CD-ROM users

Date

22. 3.2002 8:51:28

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Abstract

HTTP server log files provide Web site operators with substantial detail regarding the visitors to their sites. Interest in interpreting this data has spawned an active market for software packages that summarize and analyze this data, providing histograms, pie graphs, and other charts summarizing usage patterns. While useful, these summaries obscure useful information and restrict users to passive interpretation of static displays. Interactive starfield visualizations can be used to provide users with greater abilities to interpret and explore web log data. By combining two-dimensional displays of thousands of individual access requests, color and size coding for additional attributes, and facilities for zooming and filtering, these visualizations provide capabilities for examining data that exceed those of traditional web log analysis tools. We introduce a series of interactive starfield visualizations, which can be used to explore server data across various dimensions. Possible uses of these visualizations are discussed, and difficulties of data collection, presentation, and interpretation are explored

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Source

Information processing and management. 26(1990), S.503-510

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Abstract

Previous empirical studies of searcher behaviour have drawn attention to a wide variety of factors that affect performance; for instance, the display of retrieved results can alter search strategies (Allen 1991, 1994), the information need type influences search behaviour, (Elkerton et al 1984, Marchionini 1995); while the task complexity, reflected in the information need can affect user's search behaviour (Large et al 1994). Furthermore, information source selection (Bassilli 1977), and the user's model of the system and domain impact on the search process (Michel 1994); while motivation (Solomon 1993, Jacobsen et al 1992) and the importance of the information need (Wendt 1969) also influence search duration and the effort a user will employ. Rouse and Rouse (1984) in a review of empirical studies, summarise a wide variety of variables that can effect searching behaviour, including payoff, costs of searching, resource available, amount of information sought, characteristics of the data and conflicts between documents. It appears that user behaviour is inconsistent in the search strategies adopted even for the same search need and system (Davidson 1977, Iivonen 1995). Theories of searcher behaviour have been proposed that provide explanations of aspects of end-user behaviour, such as the evolution of the user's information need and the problems of articulating a query, [Bates (1979, 1989), Markey and Atherton 1978], effective search strategies in browsing and goal directed searches [Marchionini 1995, Belkin (1987, 1993)], the linguistic problem of matching search terms with indexing terms or content of target documents through an expert intermediary (Ingwersen 1982) or cognitive aspects of IR (Kulthau 1984, Ingwersen 1996).

Date

22. 3.2002 9:54:13

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Abstract

The focus of this study is the search behavior of remote users of the University of California MELVYL Library System, an OPAC. Transaction logs from randomly selected remote user search sessions are analyzed. Descriptive data on the number and type of searches, choice of search mode and database, number of retrievals, number and type of errors, and use of system HELP facilities are presented. The search data have been cross-tabulated with demographic data on the same group of remote users, collected through an online survey conducted by the authors. Effectiveness of system usage is discussed. A case mode is made for the desirability of additional heuristics in the catalog portion of the system

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Abstract

Reports results of an online survey of in house users acessing California University's computerized union catalogue, the MELVYL library system, from public access terminals in the libraries of the California University at Santa Cruz (UCSC). The study included descriptive statistics on user status, affiliation, anticipated focus of system usage, judgement of ease of system use, and need for assistance. The transaction logs of respondents to the survey were analyzed and cross tabulated with demographic data on the same group of users. Particular attention was given to subject searching and to the dilemmas that confront users of a system in which heuristics are largely absent. Data was compared with similar data collected in a earlier study of user who accessed the MELVYL library system from remote sites

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Abstract

Reports results of a study that examined factors influencing the adoption and use of electronic networks by science and engineering faculty in 6 small universities in the southerneaster USA. Part of the study gathered data on the purpose, type, and extent of electronic communications. Data were gathered by mail questionnaire and by follow up site visits. Reports on 5 types of network use, electronic mail, electronic discussion groups, accessing remote databases, accessing remote computer facilities, and file transfer. For each service, data are reported for frequency of use by purpose: research, teaching administration, social and current awareness. Outlines preliminary use indicators for each service in terms of heavy and moderate use

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Abstract

Reports results of the work of the Transaction Logs Task Force, composed of public and technical services librarians charged with reviewing OPAC to identify library wide problems and issues. This OPAC transaction log analysis study compared data derived from 2 sets of logs within a 6 month period. Analysis of the first set of data revealed that users experienced difficulty with basic searching techniques. The OPAC introductory screens were simplified and clarified to help users improve search success rates. The second set of data, analyzed after screen changes had been made, showed statistically significant differences in search results. Concludes that regular monitoring of OPACs through transaction log analysis can lead to improved retrieval when changes are made in response to an analysis of user search patterns

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Abstract

The forth report in a series of studies, based on the 2 year Getty Art History Information Project; where humanities scholars were trained in DIALOG online searching and then allowed 24 hour unlimited access to DIALOG. Complete transaction logs were taken and form the data upon which the Getty Online Searching Project is based. Data obtained from the study is used to draw conclusions about the design of humanities information resources, particularly databases and other online resources

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Abstract

Searching information retrieval systems is a highly interactive, iterative process that cannot be understood simply by comparing the output of a search session (the 'search product') to a query stated in advance. In this article, we examine evaluation goals and methods for studying information retrieval behavior, drawing examples from our own research and that of others. We limit our review to research that employs online monitoring, also known as transaction log analysis. Online monitoring is one of few methods that can capture detailed data on the search process at a reasonable cost; these data can be used to build quantitative models or to support qualitative interpretations of quatitative results. Monitoring is a data collection technique rather than a research design, and can be employed in experimental of field studies, whether alone or combined with other data collection methods. Based on the the research questions of interest, the researcher must determine what variables to collect from each data source, which to treat as independent varaibles to manipulate, and which to treat as dependent variables to observe effects. Studies of searching behavior often treat search task and searcher characteristics as independent variables and may manipulate other independent variables specific to the research questions addressed. Search outcomes, time, and search paths frequently are treated as dependent variables. We discuss each of these sets of variables, illustrating them with sample results from the literature and from our own research. Our examples are drawn from the Science Library Catalog project, a 7-year study of children's searching behavior on an experimental retrieval system. We close with a brief discussion of the implications of these results for the design of information retrieval systems

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Abstract

Search index usage in a large university online catalog system over a six-year period (representing about 15,3 million searches) was investigated using transaction monitor data. Mathematical models of trends and patterns in the data were developed and tested using regression techniques. The results of the analyses show a consistent decline in the frequency of subject index use by online catalog users, with a corresponding increase in the frequency of title keyword searching. Significant annual patterns in index usage were also identified. Analysis of the transaction data, and related previous studies of online catalog users, suggest a number of factors contributing to the decline in subject search frequency. Chief among these factors are user difficulties in formulating subject queries with LCSH, leading to search failure, and the problem of "information overload" as database size increases. This article presents the models and results of the transaction log analysis, discusses the underlying problems with subject searching contributing to the observed decline, and reviews some proposed improvements to online catalog systems to aid in overcoming these problems

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Abstract

Describes the creation and results of a questionnaire survey of cataloguers in 6 Singapore academic and national libraries and of their vendor helpdesk staff to evaluate the help systems of library automation systems, with particular emphasis on the cataloguing function. Describes the structure of the questionnaire; the methodology used to analyse the data; the profile of the respondents and the systems used by them; and the implications of the statistical results. Functionalities for the following help features were surveyed: getting in and out of the help systems; selecting a relevant topic; formulating queries; searching of information; completeness and comprehensiveness of the help system; navigation to other topics; applying information to solve problems; and data entry and authority control in cataloguing tasks. Data analysis identified 27 preferred features which could be taken into account in the product development of online help systems

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Abstract

Reports results of a study which applied a typological procedure, developed by Lazairsfeld from the social sciences, to a set of qualitative data on fiction reading habits for the purpose of forming a practical typology of fiction borrowers. The data was collected from a sample of 300 readers in 2 medium sized UK public libraries over a 2 month period. The procedure, using an inductive research approach, first mapped readers along 6 dimensions of reading habits which emerged from the data frequencies of borrowing, the numbers of authors currently read, the literary/recreational orientation of reading, searching approaches usually applied, sureness (confidence) in book selection and then proceeded to reduce the number of combinations formed by these dimensions, based on their relationships. A typology of 7 types of fiction borrowers was devised: readers of particularism; readers of frequent literary pluralism; readers of infrequent literary pluralism; readers of frequent recreational pluralism; readers of infrequent recreational pluralism; readers of frequent universalism; and readers of infrequent universalism

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Abstract

Reports on the factor analysis of affective data gathered from a study of searching behaviour in 2 library catalogues. 20 subjects were assigned information problems to solve through searching a university card catalogue and 20 were assigned the same problems to solve in a comparable online catalogue. After searches were completed, subjects were asked to evaluate their search results and to respond to attitude measures about the search experience. The 11 attitude itmes were constructed to tap a variety of affective responses to the attitude measures. Factor patterns in the data can serve to identify the dimensions on which search experiences are evaluated by users, to direct further investigation into user evaluations, and to suggest features for inclusion in information retrieval systems accessed directly by users

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Abstract

Reports progress and future plans for a project to study the interactions of users with information retrieval interfaces. Tests are run with professional data base searchers and with end users who are members of a profession but have little or no searching experience. Interfaces tested include a command language search system used to search DIALOG bibliographic data bases, a non-procedural system that produces DIALOG commands, and several full text systems, including one using hypertext. The intent is to determine which kinds of users perform best with each type of interface. The project is being conducted jointly bay the University of Toronto and the University of Maryland

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Abstract

Focuses on how satisfied Australian academics are when they use the Internet to search for information. Results validated magnitude estimates of user satisfaction with information seeking on the Internet. Testing the validity and reliability magnitude estimation as a technique for gathering and analysing interval data on satisfaction with information seeking was key to the investigation. Data for user satisfaction were then associated with end user characteristics like training, frequency of use and expectation of success. They have a high expectation of success when they engage in information seeking on the Internet and are satisfied with the process regardless of how frequently they use the network or whether or not they have formal training

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Abstract

Reports on a study of children's intentions, purposes, search terms, strategies, successes and breakdowns in accessing fiction. Data was gathered using naturalistic methods of persistent, intensive observation and questioning with children in several school library media centres in the USA, including 997 OPAC transactions. Analyzes the data and highlights aspects of the broader context of the system which may help in development of mechanisms for electronic access

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Abstract

Search statements in this revision process can be viewed as a 'move' in the overall search strategy. Very little is known about how end users develop and revise their search strategies. A study was conducted to analyse the moves made in 244 data base searches conducted by 26 medical students at the University of North Carolina at Chapel Hill. Students search INQUIRER, a data base of facts and concepts in microbiology. The searches were conducted during a 3-week period in spring 1990 and were recorded by the INQUIRER system. Each search statement was categorised, using Fidel's online searching moves (S. Online review 9(1985) S.61-74) and Bates' search tactics (s. JASIS 30(1979) S.205-214). Further analyses indicated that the most common moves were Browse/Specity, Select Exhaust, Intersect, and Vary, and that selection of moves varied by student and by problem. Analysis of search tactics (combinations of moves) identified 5 common search approaches. The results of this study have implcations for future research on search behaviours, for thedesign of system interfaces and data base structures, and for the training of end users